Support Services Officer

   

 

   

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.     

 

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.  All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.  

   

   

   

   

     

Danish refugee council has been operating in Libya and Tunisia since 2011 focusing on protection of the displaced and conflict affected population. These include refugees, asylum seekers and economic migrants in Tripoli area and in the south west of the country, the population in and around Sirte affected by unexploded ordnance (UXOs) and to an increasing extent on the legal and illegal migrants and stateless populations in Libya. DRC/DDG has its head office in Tripoli and a field office in Sabha. Sabha is located 800 km south of Tripoli and is a central transit point for migrants and is home to large numbers of minority groups and stateless populations.   

   

   

   

  The aim of the position is to offer support to the Support Services Manager in managing and delivering an efficient and effective support services functions including Human resources, administration and finance in Benghazi office with close coordination with respective departments. This focuses to ensure DRC’s standard policies and best practice is adhered to.  

 

 

   

   

   

 

• Ensure compliance in Human Resources Administration Management to DRC Operations Handbook  

• Responsible for all internal HR duties, including tracking staff attendance, leave requests, gathering timesheets, filing contracts, and assisting in the preparaton and updating of payroll database, ensure proper filing of contracts. 

• Ensure that all staff personnel records are properly maintained and regularly updated.  

• Responsible for management of staff contracts, inclduing contract renewals and amendments  

• Responsible for external HR duties, including posting vacancies, conducting recruitments, and drafting contracts 

• Ensure staff recruitment and contracting process is in line with DRC procedure and the local labor law.  

• Responsible for planning and delivering all inductions and orientations for new staff in a timely manner, and for planning and tracking training and capacity building for staff 

• Follow up the correct implementation of DRC Dynamics and the quality of the HR data entered in the system 

• Administrative tasks in relation to performance and development processes.  

• Responsible for managing accommodation requests for guesthouse, ensuring that facilities (guesthouse and office) are clean and ready for staff. 

• Oversee the general administration of Benghazi office, including the establishment, maintenance and improvement of all documentation and filing systems, ensuring they are fully compliant with DRC as well as donor policies and standards. 

• Responsible for overseeing sechedules, leave and performance of guards and cleaners. 

• Review and processes supplier invoices and payments within stipulated time period 

• Check invoices by verifying mathematical accuracy and ensuring that appropriate procurement authorization and supporting documentation are attached 

• Ensure financial documents are in conformity with relevant financial regulations, policies, and procedures. 

• Maintain an effective filing system and ensure that supporting documents are complete and organized accordance to DRC and donor procedures and available for inspection as required. 

• Review, monitor and control cash and cash at safe payments for routine operations.  

• Monitor and control staff advances and ensure regular follow up. 

• Ensure strict internal controls over cash and safe management. 

• Ensure payment vouchers are recorded, reviewed and uploaded to cashbooks correctly.   

• Ensure that program department submit their cash forecast for each project for preparing Safe Fund Transfer Request. 

 

 

 

• Translate relevant documents as requested. 

• Other duties as requested by Support Services Manager. 

• Deputise for the above, when required. 

• IT support when required. 

 

   

   

a) Strong communication skills, with good written and spoken English 

b) Confident and proficient in the use of MS Office (particularly Excel and Word) 

c) Experience of establishing strong working relationships with colleagues from different functions and 

cultures 

d) Experience of a flexible approach to managing and prioritizing a high workload and multiple tasks in 

a fast-paced environment with tight deadline 

e) at least 2 years experience in a similar position in Libya. 

 

 

  

 

University Degree and an open attitude for learning and 

take on board new skills within the field of logistic and working under the values of an international 

NGO. 

 

 

     

   

Striving for excellence: You focus on reaching results while ensuring an efficient process.      

Collaborating: You involve relevant parties and encourage feedback.      

Taking the lead: You take ownership and initiative while aiming for innovation.      

Communicating: You listen and speak effectively and honestly.      

Demonstrating integrity: You act in line with DRC’s vision and values.   

   

   

   

Type of Contract: National Contract   

   

Contract length:12 months    

   

Designation of Duty Station: Benghazi, Libya  

 

Start date: November  20th , 2018  

   

   

   

   

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.