Senior Field Investigator

UNITED NATIONS RELIEF AND WORKS AGENCY

FOR PALESTINE REFUGEES IN THE NEAR EAST

UNRWA

UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is funded almost entirely by voluntary contributions. For its local team, UNRWA is seeking to employ a qualified:

Senior Field Investigator

for internal candidates only

Vacancy Announcement Number

JF/03/2019

Contract Status••••••••

Fixed Term Appointment

Contract Duration •••••••••••••••••••••••••••••••••••

3 years including 1 year of probation

Grade•••••••••

18

Benefits

Monthly Salary from JD 1,176.600 Fils Plus SOA 69.90% of the basic salary. Other benefits include Provident Fund contribution (15% of basic salary paid by the Agency) & medical insurance. Dependency allowance is subject to eligibility.

Department ••••••••••••••••••••••••••••••••••••••••••••••

Front Office

Duty Station••••••••••••

Jordan Field Office

Issue Date••••••••••••••••••••••••••••••••••••••••••••••••••

03 January• 2019

Deadline for Applications•••••••

16 January •2019

Place in the Organisation

The incumbent reports to Field Director or Deputy Field Director (Organizational Support). Supervises Investigators and such other staff as may be designated by the Field Director.

Primary Duties and Responsibilities

In accordance with established Agency policy and procedures the incumbent is responsible for:

•         Provides leadership and sets the strategic and operational direction for the activities of the field investigations office, plans, priorities and workflows; substantively contributes to revision, development and implementation of operational guidelines and procedures at the field level; monitors the budget envelope for the office to ensure efficient utilization of available resources; manages and supports the work of Investigators and such other staff as may be designated by the Field Director; assists with specific assignments in other Fields if required;

•         Is the principal advisor for Field Office Director on investigations and offers advice and guidance to UNRWA staff engaged in investigations; leads and/ or conducts, as appropriate, investigations into alleged misconduct, malfeasance, mismanagement, fraud, corruption, waste of resources, abuse of authority, corporal punishment cases, SEA, allegations of child abuse and other types of misconduct or violations of UNRWA's regulations, rules and administrative instructions throughout the Field Office and its installations including, but not limited to, schools, health centres and camps, ensuring objectivity, impartiality and fairness throughout the investigative process in accordance with generally recognized international investigative standards and Agency Investigation Policy and Guide to Conducting Misconduct Investigations;

•         Prepares or reviews recommendations for improved controls, effectiveness, and/or efficiency of UNRWA operations based on findings of investigations and regularly appraises progress of investigations and assesses probable impact of investigation outcomes relative to strategies and advice accordingly; oversees the preparation of Terms of Reference for investigations, conducts review of investigation procedures to ensure due process requirements are met; reviews investigation reports to ensure correct procedures have been adhered to;

•         Coordinates and manages the intake and handling of complaints by UNRWA beneficiaries and others, including those containing allegations that personnel members of personnel may have engaged in misconduct, including preparation of periodic reports for the field director;

•         Conducts intake interviews with respect to misconduct complaints, coordinates initial support to complainants as needed, takes appropriate action to secure and preserve evidence, and prepares the necessary submission to the (Field or HQ) Intake Committee; liaises as necessary with security and protection teams in the respective fields;

•         Serves as Secretary of the Field Intake Committee, including preparing the agenda and related documentation, the minutes and related follow-up with the Field Director;

•         Is responsible for the overall case management in the fields and oversees the field-specific data in the DIOS case management system (CMS), prepares periodic reports for the Field Director and, leads and coordinates outreach to personnel, beneficiaries and the wider community on the Agency's complaints mechanisms;

•         Liaises with Programme Chiefs, Chiefs of Area Offices and other Department Heads with respect to all sorts of complaints pertaining to their respective programmes/departments, including complaints from vendors/suppliers (excluding complaints of alleged misconduct which should be directly channeled through the intake committee in the field or HQ), and follows-up to make sure that timely responses are provided in accordance with applicable provisions in the regulatory framework and quality standards;

•         Implements technical guidance received from DIOS in relation to investigations and investigations reports; keeps abreast of developments in the area of investigations, including UN jurisprudence; provides and obtains assistance, investigative information, and facilitates cooperation with local government officials and other outside organizations as needed;

•         Performs such other duties as may be assigned by the supervisor(s).

MINIMUM QUALIFICATIONS

••••••• A) Academic and Professional

•         Advanced university degree in investigations, police studies, law, international law or a related field; OR

•         A first level university degree with a relevant combination of academic qualifications and experience in applying investigation techniques in criminal or administrative inquiries;

•         Additional formal training and/ or certification in various law enforcement methodologies and/ or fraud examination or investigations;

B) Experience

•         At least eight years of experience in (investigations police studies, law, international law or a related field) with progressively responsible professional experience in applying investigation techniques in criminal or administrative inquiries or working as a criminal or administrative attorney; OR

•         At least eleven years of experience in (applying investigation techniques in criminal or administrative inquiries) with progressively responsible professional experience in applying investigation techniques in criminal or administrative inquiries or working as a criminal or administrative attorney;

•         Experience in drafting investigations reports

•C) Language

•Excellent command of spoken and written English and Arabic

Competencies

•         UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply.

•         Leading and Supervising

•         Deciding and Initiating Action

•         Planning and Organizing

•         Following Instructions and Procedures

•         Great sense of discretion, confidentiality and tact

Other Information

The incumbent will be required to forward reports and or other information to the Director of DIOS upon request.

How to Apply

Applicants are required to register at http://jobs.unrwa.org by creating a personal profile and completing an UNRWA Personal History Form. Please note that UNRWA only accepts degrees from accredited educational institutions. Only applications received through http://jobs.unrwa.org will be considered. Due to the large number of applications received, only applicants short-listed for interview will be contacted. Please ensure that the e-mail address that you will indicate in your Personal History Profile is accurate, candidates shortlisted for test or interview will only be contacted by e-mail. No follow up phone calls will be made.

The United Nations does not charge fees at any stage of the recruitment process (application, testing, interviewing, etc). The United Nations does not concern itself with information related to bank accounts.

For guidance on how to prepare for competency-based interviews, please visit: https://careers.un.org/lbw/home.aspx?viewtype=AYI"

General Information

UNRWA encourages applications from qualified and experienced women.

UNRWA welcomes applications from qualified candidates with disabilities.•

This vacancy notice is open to internal candidates only.

UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non- smoking work environment.

The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description.

On appointment, all individuals will be asked to sign a self attestation, confirming that they have not committed, been convicted of, or prosecuted for, any criminal offence and that they have not been involved, by act or omission, in the commission of any violation of international human rights law or international humanitarian law.

Date of issue: 03 January 2019