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Risk and Compliance Specialist -Readvertisement

Kampala

  • Organization: DRC - Danish Refugee Council
  • Location: Kampala
  • Grade: Mid level - Mid level
  • Occupational Groups:
    • Legal - Broad
    • Ombudsman and Ethics
  • Closing Date: Closed

Uganda’s location in the Great Lakes region is strategic for providing assistance to refugees’. Since 1997, the Danish Refugee Council (DRC) has worked with refugees and internally displaced persons in Uganda. From 2007 to 2012 Danish Demining Group (DDG) carried out land mine clearance in northern and western Uganda, based on which Uganda in 2012 was declared free of mines. In 2010, DRC-DDG launched operations in Karamoja, where complementary Livelihoods and Armed Violence Reduction programs are taking place. Currently, DRC-DDG is working in West-Nile, Northern Uganda, Western Uganda and Karamoja. 
 
Overall purpose of the role:  
Risk and Compliance Specialist (Code of Conduct Specialist) overall objective is to substantially contribute to the realization of business benefits through supporting DRC and its staff to uphold and safeguard the necessary standards of conduct and to avoid misconduct.  
 
More specifically, the position will be responsible to bolster a culture and practice in DRC Uganda and among its staff and external stakeholders where:  
1) All staff abide by DRC’s Code of Conduct and understand their individual and collective responsibilities to ensure this goal is achieved;  
2) All suspicions of serious misconduct are reported and investigated fairly and effectively under the CoCRM; and  
3) DRC learns from misconduct in order to improve its regulations and procedures as well as its enforcement and communication of them. 
 
The position has three functional areas: 
1) Code of Conduct Focal Point: Responsible for planning, coordinating, supporting and monitoring the operation’s compliance with DRC’s policies, principles and quality standards with respect to ensuring observance of DRC’s Code of Conduct. He/She will do so in close collaboration with the operation’s managers and Code of Conduct Focal Points at DRC Regional and Head Quarters Office. 
2) Authorizing Officer: Responsible for assuring effectiveness, efficiency as well as quality of investigations of misconduct, as defined in DRC’s Guidelines for the Conduct of Administrative Investigations. This means, inter alia, ensuring impartiality and due process during an investigation, as well as maximum separation from the appropriate management’s subsequent judgment of an investigation’s findings. An investigation must focus exclusively on establishing facts, avoiding any suggestions, recommendations or judgment in the investigated matter. 
3) Risk and safeguard: Responsible to link the INGOS Risk Management Initiative in Kampala with the Country Director and Counterpart at Copenhagen and Regional level. S/he will support the Country Director in reviewing documentation from the INGOs-RMWG in Kampala. 
 
Key Responsibilities: 
 
1) Code of Conduct Focal Point 
  • Facilitates, in collaboration with the responsible line managers, that all staff in the operation are trained in DRC’s Code of Conduct and what it means for them in their particular job function and risk environment. 
  • Facilitates, in collaboration with the responsible line managers, that DRC’s stakeholders are informed about: 
o how to report misconduct  
o what standard they should expect from a DRC staff 
o the right to report misconduct. 
  • Facilitates, in collaboration with the responsible line managers and Accountability Focal Point, that DRC’s stakeholders have safe and trusted access to report suspected misconduct in confidence. 
  • Oversees that the Country has a functional Intake Committee under their standard Terms of Reference and that vacancies are promptly filled and correct name details are communicated to the regional and global Code of Conduct Focal Points. 
  • Compiles information and recommendations regarding the implementation of DRC Code of Conduct and its reporting mechanism for inclusion in the Intake Committee’s annual report and ensures it is submitted for consideration by the Annual Review. 
  • Ensures that compliance self-checks with respect to DRC’s Code of Conduct Quality Standards are done in a timely manner and identified gaps are followed up with recommendations and a clear work plan to implement them. 
  • Liaises with other Code of Conduct Focal Points (HQ, region if relevant, and country) regarding the operation’s implementation of and compliance with the Code of Conduct. 
 
2) Authorizing Officer in charge of administrative investigations 
  • Formally receives and registers each incoming Report of Suspected Misconduct (RSM) in DRC’s global online case tracking tool when the RSM is received. 
  • Informs the Country Director immediately if the reported matter may constitute a risk to life or welfare or significant security, financial or reputational risks to DRC. 
  • Forwards all RSMs to the Intake Committee, convenes, and services the Intake Committee in accordance with its procedures. 
  • Submits referred RSMs to the applicable recipient, unless otherwise decided by the Intake Committee. 
  • Conducts all communication with the Reporting Person (except investigative steps which are conducted by an assigned investigator) in accordance with templates provided in the Library of the online tool: 
Confirms within two working days that the RSM was received and will be processed in accordance with DRC’s regulations. 
If the Intake Committee decides to refer the report to the management, HR or to another institution or authority: informs, and obtains the Reporting Person’s accept, of this decision 
When the RSM is closed, informs that the RSM has been concluded in accordance with DRC’s regulations. 
  • After considering what each RSM case will demand from the Investigator, assigns an Investigator to an RSM determined by the Intake Committee to be investigated; this can be for a Preliminary Assessment or for a full Investigation 
  • Issues the Investigator’s Terms of Reference in the prescribed formats, defining what is to be investigated and time limits as well as the Investigator’s authority and responsibilities. 
  • Informs, on a need-to-know basis and in accordance with DRC procedures, senior management at a competent and non-implicated level that an investigation is going to happen 
  • If suspension of staff during an investigation is deemed necessary, recommends such action and the possible communication thereof to the management at a competent and non-implicated level  
  • Assures, and monitors as necessary, that the entire investigation complies with the issued Terms of Reference, the Investigator’s agreed Investigation Plan including risk assessment, and DRC’s Guidelines for the Conduct of Administrative Investigations; the Authorising Officer is the Investigator’s only reference point 
Quality assures the Investigator’s report(s), ensuring that Investigation Report or Closure Report  
Demonstrate that the investigation is complete and due process has been followed 
Satisfy the prescribed formats and present clear, objective, accurate and relevant facts and analysis 
Present a conclusion that is logically founded on the analysis of the investigative details  
Do not include any implicit or explicit suggestions, recommendations or judgments 
  • When necessary, prioritizes investigative capacities and RSMs and ensures that investigations are concluded as soon as possible within three months of the registration of the RSM, except when the Intake Committee agrees there are compelling reasons to extend or suspend an investigation 
  • Submits the Investigation Report or Closure Report in the prescribed formats to the appropriate, non-implicated management 
  • Submits any Advisory report(s) in the prescribed format to relevant management and – in case of an observed weakness in DRC’s rules, regulations or systems – to the custodian of the affected rules, regulation or system. 
  • Where an investigation report is issued, he/she will prepare talking points to inform disciplinary hearings.  
  • Ensure the online Code of Conduct tracking tool and donor due diligence matrix and reporting templates are consistently updated.  
  • Notifies the subject of an investigation when it is closed (as per template). 
  • Monitors that cases are closed and reports to the Intake Committee when cases continue to be open without progress. 
  • Receives generic information from Management about action taken in investigated cases (disciplinary, programmatic, operational, if any) and logs it in the online case tracking tool. 
 
The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role. 
 
About you  
To be successful in this role, we expect you to be a positive, mature leader with a proven track record of developing effective initiatives, programmes, and impact.   
  
In this position, you are expected to demonstrate each of DRC’ five core competencies:  
  • Striving for excellence: You focus on reaching results through the Regional team to position DRC and ensure excellence in all deliverables.   
  • Collaborating: You lead regional initiatives and processes by involving relevant parties and encouraging feedback.   
  • Taking the lead: You take ownership and initiative while aiming for innovation. 
  •  Communicating: You listen to other stakeholders and staff; and you communicate concisely and persuasively. 
  • Demonstrating integrity: You act in line with DRC’s vision and values.   
 
Moreover, we also expect the following:   
 
Essential qualifications:  
 
  • He/she will have No less than 7 years’ work experience working with NGOs or other International agencies on Code of Conduct, Risk and Compliance. 
  • He/she should have Prior experience in supporting investigation and/or audit functions. 
  • He/she will have experience in database management and the preparation of analytical/statistical reports. 
  • He/she will have Proven competency to liaise professionally with senior managers, field staff and the staff of other functional units on highly sensitive and confidential issues. 
  • He / She will be of High integrity, pro-active, stable, robust character and a good team-player 
  • He/ she will be Highly motivated, results-oriented, and with well-developed problem-solving skills. 
  • He / She will have Ability to cope with heavy workloads and to work under pressure to meet tight deadlines. 
  • He/she will have Excellent communication, analytical and negotiation skills. 
  • He/she will have Proven commitment to accountability practices. 
  • He / She will have Ability to work independently and without supervision. 
 
Desirable: 
  • Strong initiative and self-motivated, with a strong commitment to teamwork and humanitarian principles. 
  • Ability to multi-task and cope with competing demands under tight deadlines.  
  • Identify priority activities and assignments, adjust priorities as required. 
  • Experience of leading the implementation of operational improvements and the persistence to achieve change in a challenging environment.    
  • Ability to operate and think strategically, coupled with proven analytical skills and the use of these to problem solve and make firm decisions.    
  • Aptitude and openness to change, with an ability to lead change management 
 
Conditions 
 
Availability: 1st May 2019 
  
Duty station: Kampala with frequent travel to field locations, this is a non-family and unaccompanied positon. 
  
Reporting: Head of Support Services 
 
Duration: 1-year contract possibility of extension, subject to performance and funding.  
 
Contract: Salary and conditions in accordance with the Danish Refugee Council’s Terms of Employment for Global Expatriates available at www.drc.ngo under Vacancies graded as Band NMF G1 Step 6.  
 
Commitments: DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework (http://www.drc.dk/HAF.4265.0.html).  All DRC staff must be committed to the Red Cross Code of Conduct, as well as the Core Humanitarian Standards. 
 
Gender Equality: DRC is committed to achieving gender parity in staffing at all levels.  In light of this, women candidates are particularly encouraged to apply to bridge the gender gap.  
 
Equal Opportunities: DRC is an equal opportunity employer.  We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees.  We do not discriminate based on age, sex, disability status, religion, ethnic origin, colour, race, marital status or other protected characteristics. 
 
Applications  
All applicants must send a cover letter (max 1 page) and an updated CV (max 3 pages) in English. The cover letter should outline your personal motivation for applying and your key qualifications for the position. Apply online on our page Current Vacancies at www.drc.ngo. Applications sent by email will not be considered.  
 
Closing date for applications: 29 March 2019 
 
Candidates who applied before need not to apply 
 
 
If you have questions or are facing problems with the online application process, please visit  drc.ngo/jobsupport 
 
 
This vacancy is now closed.
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