INFORMATION SYSTEMS OFFICER
Kuala Lumpur (Malaysia)
This post is located in the Automated SYstem for CUstoms DAta (ASYCUDA) Programme of the Division on Technology and Logistics (DTL) of UNCTAD. The Information Systems Officer reports to the ASYCUDA Regional Coordinator for Asia.Responsibilities
The incumbent shall be responsible for the following main tasks:
• Implementation of the UNCTAD ASYCUDA system in the National Customs Service (NCS), by:
(a) providing technical advice on the most suitable ICT (Information and Communication Technology) architecture and configuration for the ASYCUDA and Single Window systems implementation in the NCS specific conditions;
(b) assisting NCS in the preparation of the technical specifications and evaluation criteria for the procurement of ICT hardware, software and associated services required for the implementation of the NCS ASYCUDA and Single Window systems;
(c) providing technical assistance and support in the prototyping, testing, piloting, roll-out, administration and maintenance of all NCS ASYCUDA and Single Window systems e-Documents including remedial actions, as required;
(d) organizing and delivering ASYCUDA technical training courses on the implementation, operation and maintenance of the NCS ASYCUDA and Single Window systems;
(e) assisting NPT(National Project Team) in the preparation of the national ASYCUDA and Single Window technical documentation.
• Further development/enhancement of the NCS ASYCUDA and Single Window systems by:
(a) providing technical advice to NCS on the technical aspects of NCS ASYCUDA and Single Window national extensions/e-Documents, with the view to ensure their integration into the overall operational NCS ASYCUDA and Single Window architecture;
(b) assisting NCS to coordinate the technical development of the national extensions/e-Documents of the NCS ASYCUDA and Single Window systems, and their integration into the operational NCS ASYCUDA and Single Window environments.
• Coordination of the NCS ASYCUDA and Single Window technical implementation with other governmental agencies'/organizations' ICT and infrastructure activities having impact on the NCS ICT systems by:
(a) advising the NCS on the technical implications for the NCS ASYCUDA and Single Window systems of other governmental agencies'/organizations' ICT and infrastructure related activities (e.g. Port and Airport Authorities, express couriers);
(b) coordinating the technical implementation of NCS ASYCUDA and Single Window e-Documents with other governmental agencies'/organizations' ICT and infrastructure relevant activities.
• Assistance in Project reporting and monitoring system by:
(a) assisting the NPMs (National Project Managers) in the preparation of Project Progress Reports for national counterpart authorities;
(b) preparing regular technical Project Progess Reports for the ASYCUDA Regional Coordinator inclusive of the elements relating to the logical framework and monitoring plan.
PROFESSIONALISM: Demonstrated ability and knowledge in the design and management of complex information management systems. High level of ICT background with deep knowledge in Java, Oracle, Linux. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Advanced university degree (Master's degree or equivalent degree) in computer science, telecommunications or related area. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.Work Experience
A minimum of five years of progressively responsible experience in ICT systems analysis and design, installation, configuration, testing, piloting, rollout, administration and maintenance or related field. The following experience is desirable:
a) participation in the organization and delivery of ICT training courses within governmental agencies;
b) assignments in developing countries and/or transition economies within an international organization;
c) participation in the implementation at the national level of an ICT system for Customs automation or similar.
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another UN official language would be an advantage.Assessment
Evaluation of qualified candidates may include an assessment exercise. Successful candidates will be convoked to a competency-based interview.Special Notice
This post is financed by project funds. Extension of the appointment is subject to the extension of the mandate, job performance, and/or the availability of the funds.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers In accordance with established rules and procedures.
The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.
Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.