Senior Livelihoods Officer - Wadi Khaled

Requisition ID: req6580

Job Title: Senior Livelihoods Officer - Wadi Khaled

Sector: Economic Recovery & Livelihood

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Wadi Khaled, Lebanon

Job Description

The IRC operates Livelihoods Centers (LC) in Akkar, Mount Lebanon and Tripoli to provide employment, empowerment and enterprise development services. Our centers provide advice to both job-seekers and employers on legal matters pertaining to Lebanese labor regulations. Job-seekers are advised on their rights as workers and on working conditions they should expect. The LC advocates for employers to offer decent working conditions to their employees, including equal wages for women and men, minimum wages, working hours, and safety and health at work.

The Senior Livelihoods Officer is responsible for the daily operation of the Wadi Khaled center under the supervision of the Senior Livelihoods Manager.

Position objectives:

The main objective of this position is to oversee the day-to-day center administration, supervising field-based officers tasked with supporting communities and center clients. Programs are aimed at promoting clients’ employability within the allowed sectors for Syrian refugees, via access to skilled training opportunities.

MAJOR RESPONSIBILITIES:

Program and Operations Support:

•  Monitor and develop the operations of the Livelihoods center
• Oversee the integration of the various livelihoods services as one complementary package to clients
• With Technical Managers, jointly develop work plans for livelihoods center staff and review progress against set work plans at regular intervals
• Participate in designing the collection of data on local labor market, trends, livelihoods profiles of villages, market opportunities and skills gaps, in order to better identify demand-driven opportunities
• Assist the Senior Livelihoods Manager in assessing service providers and participate in selection panels as per IRC procedures
• Identify vocational trainings based on market needs
• Draft vocational Training and Soft Skills training TORs
• Ensure that the trainings are properly implemented (supervising the Skills Officer) and provide feedback on improving the trainings. Participate in the suggestion of new Life skills schemes
• Ensure that beneficiaries’ outreach and selection is in full compliance with IRC procedures
• Ensure timely start of apprenticeship schemes and timely and quality submission of Microenterprise Support applications every cycle, in addition to providing any other support needed for the effective management of Private Sector Engagement activities in the area.

Supply Chain and Logistics Support:

• Ensure day to day operations of the center run smoothly, including registration, movement plans, trainings and other center-based services
• Ensure materials, including IT, office supplies, stationery, refreshments are available for program implementation
• Maintain and manage activity schedule for schemes, meetings, and activities taking place at the individual center
• Maintain a roster of experts and service providers in key domains, such as vocational training and Life Skills
• Prepare vehicle movement plan for all center staff and liaise with Fleet and Supply Chain representatives to ensure successful implementation
• Ensure Livelihoods Center is fit for work, maintaining office and common spaces to a high standard – liaising with Supply Chain on maintenance issues when required.

Human Resources:

•  Ensure appropriate day-to-day supervision of staff at the center as assigned (including attendance/timesheets and other HR documents)
• Ensure all new staff are correctly on-boarded and orientated on center operations.

Representation:

•  Represent the ERD program in local coordination fora and working groups
• Coordinate with the Employment Support Services and Private Sector Engagement teams to promote referrals of trainees to job vacancies
• Actively promote the role of the Center with other international and local humanitarian organizations (including UN and NGOs), and with key employers in the private sector, and develop strategies and coordination arrangements for strategic local projects (e.g. apprenticeships projects, cash for work schemes, vocational training schemes)
• Establish and maintain contact and productive working relationships with community representatives, municipalities, local, neighbors and international organizations, jobseekers/beneficiaries to develop appropriate responses
• Act as a focal point for the Livelihoods center whenever we receive visitors, assets for the center or donors.

Key Working Relationships:

Position Reports to:Senior Livelihoods Manager

Position directly supervises: (1) Skills Training Officer, (1) Private Sector Officer, (2) Center Assistant, and (1) Center Guard

Indirectly supervises: N/A

Indirect Reporting: ERD Coordinator

Other Internal and/or external contacts:

Internal: Conditional Cash and Private Sector Engagement Technical Managers, Protection and Legal Managers, other Livelihoods Center Staff

External: Other INGOs conducting livelihoods programming, partner organizations, private sector companies

Management Responsibilities:

Staff Management and Development:

•  Discuss job expectations, set objectives and provide appropriate and timely feedback regarding performance, including timely implementation of the annual staff performance management system
• Clearly define the training needs of direct reports and ensure they are able to access training and professional development resources appropriate to their skill gaps/needs
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions including staff development plans
• Provide leadership support for the successful implementation of and adherence to the IRC Global HR Operating Policies and Procedures
• Lead with commitment, integrity and accountability to the “IRC Way” – Global Standards for Professional Conduct
• Support and facilitate the addressing and successful closure of client feedback and complaints, when required
• Coordinate and liaise with other IRC teams and programs to resolve any center issues.

Qualifications

• Bachelor degree in economics, social sciences, public or business administration or equivalent
• 2-3 years of experience in employment projects and preferably in employment services
• Proven project management experience, previous background in employment and enterprise development support preferred
• Ability to manage medium-sized teams, monitor staff performance, and provide technical support and coaching to field staff.
• Ability to organize work, meet deadlines, maintain composure when working under pressure, and multi-task effectively
• Proven experience coordinating with local stakeholders (municipalities, public authorities, training providers, local NGOs, local SDCs) as well as neighboring residents
• Strong writing and communication skills in English and Arabic
• Team player with experience in a multi-cultural environment.

WORK ENVIRONMENT:

Travel and other requirements: Staff will be based in Wadi Khaled, Akkar, North Lebanon, with some travel required between the field office, the Livelihoods centers and the main IRC office in Beirut.

WOMEN OF ALL BACKGROUNDS ARE STRONGLY ENCOURAGED TO APPLY