Regional Communications Officer for Europe and CIS

Description of task

Within the delegated authority and under the full direct supervision of the Regional Portfolio/Programme Manager of the Regional Office for Europe and CIS (RO ECIS) or his/her designated mandated representative(s) and with the matrix/secondary reporting to the Communications Specialist (P4) in the UNV Headquarters, the UN Volunteer, Regional Communications Officer for Europe and CIS, will:

Public Relations (PR) support (20%):

• Develop and implement communications annual workplan with the main focus on communication support to volunteer mobilization under the UNV modality in the region and promotion of volunteerism;
• Guide relevant staff and support the Regional Office on new feasible solutions for increasing overall visibility and positioning of the UNV programmes in the region;
• Build a network and maintain close contact with representatives from broadcast mass media at international and regional levels to ensure wide coverage and visibility of the UNV programmes in the region;
• Exchange and coordinate public relations and outreach strategies and tools with relevant stakeholders;
• Create and maintain e-repository of relevant knowledge products, contacts and information materials;
• Build strong relations with media (international, regional, national), including corporate contacts of partners, organizations and media outlets;
• Represent UNV and share relevant information with the UN Communication Groups in the countries with no UNV field presence;
• Respond timely and clearly to media inquiries and to a variety of inquiries and information requests.

Content research and production (20%):

• Research volunteer initiatives and experiences in the region for all communications purposes, in coordination with the Field Units;
• Coordinate content production and development of communications tools with the Communications team at UNV headquarters;
• Prepare up-to-date information, articles, and publishing content, other visibility and marketing products based on corporate, regional and field unit’s priorities;
• Maintain style and brand editorial standards in online and print materials, multimedia, social platforms and other communications tools;
• Manage content for social media platforms in the region, monitor conversations and comments, and keep track of social media analytics;
• Edit and publish online content and covey key messages to target audiences on the web.

Support content quality and coordination for all communication tool (30%):

• Ensure correct use of brand for online and print materials and tools produced by the Field Units in the region;
• Implement tools and processes for Field Units to submit content for corporate communications purposes;
• Work with partner UN agencies and other partners at the regional level for the publishing of information on UNV to ensure consistency of content and editorial products;
• Arrange translation of materials, ensuring brand and quality of such materials;
• Guide personnel in the Regional Office and Field Units on communications formats, design, photography, video and promotional items;
• Prepare communications inputs and review briefing notes, speeches and presentations;
• Support development of presentations and infographics about the UNV programmes and modalities;
• Review RO promotional communication on the UNV modality to the UN partners and ensure its visibility and quality content.

Support in online and print marketing, outreach and campaigns (30%):

• Support Field Units in the region in the preparation of media tools and messaging for the International Volunteers Day (IVD) and other relevant communication events;
• Liaise with Field Units and external partners to ensure continued support during the International Volunteers Day (IVD) and other corporate events;
• Manages IVD event for the Regional Office;
• Collect and analyze data and feedback for final reporting on events;
• Support Field Units in the development of online and print materials for the promotion of outreach events and campaigns;
• Promote field level UNV activities and volunteer success stories through mass media, social media networks and printed editions in cooperation with the RO, UNDP and UNV presence in the fields;
• Support UNV outreach in the fields in cooperation with UNDP, RO and UNV field presence;
• Ensure regular communication flows on promotion and advocacy for the UNV modality and volunteerism the focus on SDGs, in cooperation with UNDP, RO and UNV presence in the fields;
• Reply to public inquiries and refer queries, comments and contributions for appropriate action; channel queries/comments/contributions to relevant staff members for processing;
• Support outreach initiatives to raise visibility and media interest in the work of UNV and the contributions made by UN Volunteers;
• Contribute to positioning and marketing of the UNV modality in the region.

Perform any other related tasks as may be required or assigned by the supervisor.

Qualifications/Requirements Required degree level: Master degree or equivalent Education - Additional Comments:

• Advanced higher degree (Master’s or equivalent) in Communications, Journalism, International Relations, Philology or any other related field;
• A first-level university degree or equivalent in combination with relevant communication training and 3 years of professional experience may be accepted in lieu of an advanced university degree;

Required experience: 24 Months Experience remark:

• At least, 2 years of professional work experience at the national and/or international level in communications, journalism, marketing;
• Good knowledge of internet communications, marketing and outreach activities;
• Proficiency in the use of web content management systems, publishing, photo editing tools and other web publishing tools is an asset;
• Excellent oral and written skills; excellent drafting, formulation, reporting skills;
• Accuracy and professionalism in document production and editing;
• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;
• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
• Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.), photo editing/design tools and email/internet; familiarity with database management; and office technology equipment;
• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
• Previous experience in volunteerism is an asset;
• Sound security awareness;
• Have affinity with or interest in sustainable development, volunteerism as a mechanism for durable development, and the UN System.

Language skills:

• English(Mandatory), Level - Fluent
• Russian(Mandatory), Level - Fluent

Area of expertise: Other communications related experience Driving license: No Competencies values:

Adaptability and Flexibility, Commitment and Motivation, Commitment to Continuous Learning, Communication, Integrity, Planning and Organizing, Professionalism, Working in Teams