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Regional Communications Officer for Europe and CIS

Istanbul (Turkey)

  • Organization: UNV - United Nations Volunteers
  • Location: Istanbul (Turkey)
  • Grade: Level not specified
  • Occupational Groups:
    • Communication and Public Information
  • Closing Date: 2019-12-15

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Description of task

Within the delegated authority and under the full direct supervision of the Regional Portfolio/Programme Manager of the Regional Office for Europe and CIS (RO ECIS) or his/her designated mandated representative(s) and with the matrix/secondary reporting to the Communications Specialist (P4) in the UNV Headquarters, the UN Volunteer, Regional Communications Officer for Europe and CIS, will:

Public Relations (PR) support (20%):

  • Develop and implement communications annual workplan with the main focus on communication support to volunteer mobilization under the UNV modality in the region and promotion of volunteerism;
  • Guide relevant staff and support the Regional Office on new feasible solutions for increasing overall visibility and positioning of the UNV programmes in the region;
  • Build a network and maintain close contact with representatives from broadcast mass media at international and regional levels to ensure wide coverage and visibility of the UNV programmes in the region;
  • Exchange and coordinate public relations and outreach strategies and tools with relevant stakeholders;
  • Create and maintain e-repository of relevant knowledge products, contacts and information materials;
  • Build strong relations with media (international, regional, national), including corporate contacts of partners, organizations and media outlets;
  • Represent UNV and share relevant information with the UN Communication Groups in the countries with no UNV field presence;
  • Respond timely and clearly to media inquiries and to a variety of inquiries and information requests.

Content research and production (20%):

  • Research volunteer initiatives and experiences in the region for all communications purposes, in coordination with the Field Units;
  • Coordinate content production and development of communications tools with the Communications team at UNV headquarters;
  • Prepare up-to-date information, articles, and publishing content, other visibility and marketing products based on corporate, regional and field unit’s priorities;
  • Maintain style and brand editorial standards in online and print materials, multimedia, social platforms and other communications tools;
  • Manage content for social media platforms in the region, monitor conversations and comments, and keep track of social media analytics;
  • Edit and publish online content and covey key messages to target audiences on the web.

Support content quality and coordination for all communication tool (30%):

  • Ensure correct use of brand for online and print materials and tools produced by the Field Units in the region;
  • Implement tools and processes for Field Units to submit content for corporate communications purposes;
  • Work with partner UN agencies and other partners at the regional level for the publishing of information on UNV to ensure consistency of content and editorial products;
  • Arrange translation of materials, ensuring brand and quality of such materials;
  • Guide personnel in the Regional Office and Field Units on communications formats, design, photography, video and promotional items;
  • Prepare communications inputs and review briefing notes, speeches and presentations;
  • Support development of presentations and infographics about the UNV programmes and modalities;
  • Review RO promotional communication on the UNV modality to the UN partners and ensure its visibility and quality content.

Support in online and print marketing, outreach and campaigns (30%):

  • Support Field Units in the region in the preparation of media tools and messaging for the International Volunteers Day (IVD) and other relevant communication events;
  • Liaise with Field Units and external partners to ensure continued support during the International Volunteers Day (IVD) and other corporate events;
  • Manages IVD event for the Regional Office;
  • Collect and analyze data and feedback for final reporting on events;
  • Support Field Units in the development of online and print materials for the promotion of outreach events and campaigns;
  • Promote field level UNV activities and volunteer success stories through mass media, social media networks and printed editions in cooperation with the RO, UNDP and UNV presence in the fields;
  • Support UNV outreach in the fields in cooperation with UNDP, RO and UNV field presence;
  • Ensure regular communication flows on promotion and advocacy for the UNV modality and volunteerism the focus on SDGs, in cooperation with UNDP, RO and UNV presence in the fields;
  • Reply to public inquiries and refer queries, comments and contributions for appropriate action; channel queries/comments/contributions to relevant staff members for processing;
  • Support outreach initiatives to raise visibility and media interest in the work of UNV and the contributions made by UN Volunteers;
  • Contribute to positioning and marketing of the UNV modality in the region.

Perform any other related tasks as may be required or assigned by the supervisor.

Qualifications/Requirements Required degree level: Master degree or equivalent Education - Additional Comments:
  • Advanced higher degree (Master’s or equivalent) in Communications, Journalism, International Relations, Philology or any other related field;
  • A first-level university degree or equivalent in combination with relevant communication training and 3 years of professional experience may be accepted in lieu of an advanced university degree;
Required experience: 24 Months Experience remark:
  • At least, 2 years of professional work experience at the national and/or international level in communications, journalism, marketing;
  • Good knowledge of internet communications, marketing and outreach activities;
  • Proficiency in the use of web content management systems, publishing, photo editing tools and other web publishing tools is an asset;
  • Excellent oral and written skills; excellent drafting, formulation, reporting skills;
  • Accuracy and professionalism in document production and editing;
  • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;
  • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
  • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.), photo editing/design tools and email/internet; familiarity with database management; and office technology equipment;
  • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
  • Previous experience in volunteerism is an asset;
  • Sound security awareness;
  • Have affinity with or interest in sustainable development, volunteerism as a mechanism for durable development, and the UN System.
Language skills:
  • English(Mandatory), Level - Fluent
  • Russian(Mandatory), Level - Fluent
Area of expertise: Other communications related experience Driving license: No Competencies values:

Adaptability and Flexibility, Commitment and Motivation, Commitment to Continuous Learning, Communication, Integrity, Planning and Organizing, Professionalism, Working in Teams

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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