Business Trainer Supervisor

Scope of work

This role is key, helps maintain program quality and compliance across all activities. It also ensures program approaches are clearly documented and understood by the program teams and implemented. S/he provides technical, implementation and administrative support under the supervision of ERD Manager to all livelihoods approaches, and is open to additional responsibility on specified activities of Business training and savings and loans groups and in liaising with the line manager to mainstream business skills training and activities across livelihoods approaches and staff.

Specific Responsibilities

Program Implementation and Planning

• Assist in context, stake-holder mapping and analysis to chip into the conceptual development of Livelihoods Resource Centers including mobile services.
• Help conduct outreach to community and local leaders, private sector partners and other stakeholders as directed by ERD management.
• Conduct outreach with small to medium employers, to promote the IRC apprenticeship program and secure commitments from employers to host apprentices/interns. Also, to follow up on needed documentation and planning.
• Assist in the design and analysis of data on local labor market, trends, livelihoods profiles of specific urban areas (informal settlements, refugee centric areas), market opportunities and skills gaps. This is finding opportunities for job creation.
• Support Business Training Officers in developing work plans, taking leadership in trainings and supervision of Urban Savings and Loan Associations for the Livelihood Resource center. In addition, to oversee the direct implementation and monitoring of activities along with incentive workers.
• Build the capacity of staff by delivering staff trainings and providing guidance on technical approaches.
• Work closely with your team members and support in identification profiling clients for skills acquisition and placements.

Training Delivery and Enterprise and Skill Acquisition Support

• Schedule business life skills training cohorts, ensuring all vocational training, apprenticeship and literacy beneficiaries receive introductory training sessions before starting other activities.
• Deliver training material to clients as the main trainer/facilitator.
• Schedule other trainers as necessary for specific cohorts or sessions.
• Train Livelihoods Center Resource staff in delivering business and life skills sessions.
• Working with center staff and ERD management to recommend clients for placement in apprenticeships. Also, to provide recommendations on matching them with employers.
• Facilitate introduction session to apprenticeship clients, on attendance requirements and protection related issues, drawing in other staff as necessary.
• Provide introduction sessions to employers of apprentices, including on attendance and time keeping and necessary documentation.
• Conducts weekly visit to apprenticeship sites to verify work conditions, verify the presence of beneficiaries as well as troubleshooting as necessary on the working relationships.
• Conducts bi-weekly meetings with beneficiaries in the form of calls, interviews or focus group discussion as appropriate. Helps ensure that payment of beneficiaries is accurately processed.
• Under direction of the ERD Manager, conduct individual business development sessions with clients and coach them through the development of a business plan and grant application.

Program Monitoring & Reporting

• Support monitoring of apprenticeship activities, conducting employer site visits and helping to troubleshoot any issues from clients or host employers.
• Coordinate with M&E and data staff on targeting, data collection, data systems and information management.
• Contribute to baseline, interim and end line assessment efforts and program reporting, providing clear input on business training, micro-enterprise and apprenticeship activities.

Coordination

• Coordinate closely with IRC logistics, finance, and grant staff to ensure timely and compliant program activities and expenditures.
• Under the guidance of the Coordinator and Manager, help liaise with vocational training providers and apprenticeship host employers.
• Assist ERD Manager and center staff in assessing training and apprenticeship providers and relationships and maintain documentation of partnership engagement.

Other

Other duties as assigned by the supervisor to enable and develop IRC programs.

Work Environment

The position will be based in IRC Kenya’s Eastleigh field site, with travel within Nairobi and at times to the main Nairobi office and other field sites.

Standards of Professional Conduct: The IRC and IRC workers must uphold the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and implements policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowance.

Kenyan nationals are encouraged to apply. International allowances are not available for this position. Salary and employee benefits are compliant to the Kenyan NGO Sector.

IRC is an Equal Opportunity Employer and considers all applicants based on merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

Disclaimer:

Please take note that International Rescue Committee (IRC) does not ask for any fees in connection with its recruitment processes.