Support Services Assistant
Copenhagen
- Organization: UNOPS - United Nations Office for Project Services
- Location: Copenhagen
- Grade: Administrative support - LICA-4, Local Individual Contractors Agreement
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Occupational Groups:
- Operations and Administrations
- Administrative support
- Procurement
- Administration
- Closing Date: Closed
Background Information - Job-specific
Water and Energy Cluster
Based in Copenhagen, the Water and Energy Cluster (WEC), which is a part of the Vienna Multi-Country Office (VIEMCO) manages global and regional initiatives supporting the design and management of multi-stakeholder platforms through financial and grant management, procurement, human resources and project management services.
The thematic focus of the cluster is water resource management, climate change adaptation, mitigation and transparency, energy and environmental conservation under the Paris Agreement, requiring projects, operations and financial management services.
Main partners include UN agencies, bilateral donors (Nordics, Germany, and Italy), the Green Climate Fund and NGOs (such as The Children's Investment Fund Foundation - CIFF and Climate Works Foundation - CWF).
Reporting to the Support Services Associate, the Support Services Assistant is responsible for providing effective and efficient support in the areas of administration, travel, procurement and grants management to the VIEMCO/WEC clients and projects, Overall, s/he will be expected to assist the supervisor in making sure that VIEMCO/WEC operations function in line with UNOPS rules and regulations, and its projects are delivered in accordance with their scope, quality requirements, timelines and budgets.
The Support Services Assistant serves as the first contact for internal and external clients in resolving questions on processes and procedures, and provision of guidance and information related to administration, travel, procurement and grants
The Support Services Assistant works in close collaboration with the Program, Project and Operations personnel of WEC, as well as the rest of the Vienna Multi-Country Office (VIEMCO), and with UNOPS HQ personnel, to exchange information and ensure consistent service delivery.
Functional Responsibilities
Provides operational assistance to the supervisor and relevant managers in the delivery of effective operational services to VIEMCO/WEC’s functions and projects, focusing on the following tasks and activities:
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Assists the supervisor and relevant managers in the delivery of procurement support, required to effectively deliver VIEMCO/WEC functions and projects, focusing on the achievement of the following results:
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Provides efficient administrative and travel services, focusing on the achievement of the following results:
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Supports supervisor and respective managers with the delivery of grant arrangements, required to effectively implement VIEMCO/WEC operations and projects, focusing on the achievement of the following results:
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Contributes to knowledge building and knowledge sharing, focusing on achievement of the following results:
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Performs other relevant duties as assigned by the Support Services Associate and/or Head of Support Services. |
Education/Experience/Language requirements
Education: | Secondary education required. University Degree in Business Administration, Public Administration, Human Resources Management or equivalent desirable. Procurement certification, particularly the UNOPS POT certification or similar, would be considered a significant asset. |
Experience: | Holders of secondary education degree: 4 years of progressively responsible administration, procurement or grants management experience is required at the national or international level. Experience with UN/UNOPS would be an asset. Education with bachelor’s degree or higher might substitute for some of the years of experience required. Experience in the usage of computers and office software packages (MS Office 2003 and/or newer versions) and experience in handling of web-based systems required. Experience using the corporate ERP systems (such as oneUNOPS) will be an asset. |
Language Requirements: | Fluency in written and oral English required. Knowledge of second UN working language desirable. |
Additional Considerations | All candidates are required to fill out their GPRS profile in detail, and attach a motivation letter. Those who do not comply with this requirement will be disqualified. |
Contract type, level and duration
Contract type: Local Individual Contract Agreement
Contract level: ICS-4 / LICA-4
Contract duration: Ongoing ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
Competencies
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion. |
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. |
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). |
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. |
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. |
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. |
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. |
Additional Considerations
- Please note that the closing date is midnight Copenhagen time
- Applications received after the closing date will not be considered.
- All candidates are required to fill out their GPRS profile in detail, and attach a motivation letter. Those who do not comply with this requirement will be disqualified.
- Only those candidates that are short-listed for interviews will be notified.
- Qualified female candidates are strongly encouraged to apply.
- UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
- Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
- The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.
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