Senior Operations Coordinator
ouagadougou, burkina faso
- Organization: IRC - International Rescue Committee
- Location: ouagadougou, burkina faso
- Grade: Mid level - Mid level
-
Occupational Groups:
- Operations and Administrations
- Operations
- Managerial positions
- Closing Date: Closed
Requisition ID: req8344
Job Title: Senior Operations Coordinator
Sector: Operations
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: Yes
Location: Ouagadougou, Burkina Faso
Job Description
Under the direction of the Country Director, the Senior Operations Coordinator is a member of the senior management team (SMT) (along with the Deputy Director of Programs (DDP), Security Coordinator, Finance Manager, and Country Director (CD). She/he is responsible for leading and managing the operations teams in the Country Program ensuring they are fit-for-purpose and respond to the needs of IRC’s programs. The Senior Operations Coordinator is expected to contribute to high levels of teamwork and inter-departmental and cross-sectorial collaboration. Through her/his leadership, the operations teams will be supportive of program delivery, results driven and guided by data analysis, problem identification and problem solving. The Senior Operations Coordinator will be expected to support the ops teams to put in place, and adhere to, all operational systems as the IRC Burkina Faso office transitions from an emergency team lead response, to a country office. Major Responsibilities Ethics and Integrity Adhere to and act in accordance with the IRC Way (code of conduct) and other Global HR Policies and Procedures, and communicate through word and example a high standard of compliance with all applicable policies and regulations. Management and Strategy Actively contribute to and participate in management and leadership platforms such as the senior management team, the country leadership team and the country management team. Be a champion for the implementation of the Burkina Faso Emergency Program Strategy (and the Strategic Action Plan as it gets developed) and ensure quality and meaningful participation of the operations teams in strategy-related activities. Human Resources and Administration Provide leadership to the human resources and administration team and ensuring the application of best practices and adherence to national and state level NGO and other relevant compliance regulations. Ensure proper functioning of the HR department and necessary support to all sectors and teams. Oversee the development/review of HR policies, guidelines and processes. Ensure recruitment, staff planning, training needs assessments and plans are carried out to meet the needs of all departments. Oversee the administration functions especially as they relate to rental agreements, visas and registration. Supply Chain Management Direct supervision of the SC Manager and oversight of all Supply Chain staff; ensuring that team meets the programs' needs promptly while aligning with IRC policies Ensure that training needs are identified, plans are developed, fully implemented and refresher trainings provided, both for Supply Chain and non-Supply Chain staff. Provide technical support to field teams to ensure all field offices are in compliance with IRC Supply Chain policies and SOPs. Maintain close working relations with the Finance lead to ensure full and coordinated support is extended to the Supply Chain department. Ensure full implementation and consistent use of Global Supply Chain tools and system in coordination with finance and grants units. Lead preparation and implementation of Integra (coming Enterprise Resource Planning tool) the adequate provision of reliable and safe transport for all departments and particularly programs to allow the effective and efficient delivery of programs in sometimes remote locations with varied terrain. Lead assessments of fleet capacity and ensure proper fleet management including servicing, driver training etc Information Communications Technology Based on comprehensive needs assessments, ensure that all digital data and information needs of operations and program teams are catered for. This will involve the provisioning of hardware, software and ongoing training. Given the remote and insecure location of field sites, particular attention should be paid to ensuring robust connectivity and communication channels both between field teams and offices and between offices. Finance and Compliance In close collaboration with the Finance Manager and the DDP, ensure operating costs are included in operating budgets and funding proposals and that programmatic growth or scale downs are factored into operations planning. Representation
Qualifications
Computer/Other Requirements: Working Environment: #LI-GR1
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