Support Manager - South (Lebanese National)

The purpose of the Support Manager position is to coordinate and manage the support functions at Area Office level, and work along with the Area Manager on these functions while providing quality and efficient support for programmes implementation, and coordinate with the Country Office support functions as necessary on strategies, policies and procedures, and approved practices It is also the role of the Support Manager to provide direct support and capacity building to the support staff and other programme staff on relevant matters and proper implementation of all related policies and procedures.

Responsibilities:
 
- Lead operational support to be aligned with programmes plans at area level through proper planning.
- Ensure cost efficient and cost effective approaches at area office level by assessing and monitoring the costs and resources allocation.
- Establish a proactive atmosphere in the support department by leading different initiatives related to human resources, finance, logistics, and other departments to ensure efficiency of implementation and effectiveness of staff performance.
- Support the budget management capacity at area level and ensure a collaborative approach in budget management.
- Provide proper guidance on implementing procedures and monitoring tools for corruption mapping and mitigation practices in all related support functions.
- Carry spot checks, field visits, and in depth reviews to monitor and ensure compliance and adherence to all related policies and procedures.
- Develop a standard filing and referencing system at area level to ensure that complete documentation exists for all transactions.
- Participate in investigation of allegations of suspected fraud or misconduct and produce required reports as requested.
- Provide support and guidance for audits related to all support functions of direct responsibility.

• Minimum 5 years of experience in a relevant management position preferably within a humanitarian/recovery context
• Experience working in complex and volatile contexts
• Experience in implementation of humanitarian projects/programmes 
• Solid knowledge of financial management, logistics and procurement, and human resources 
• Allocation of budgets, resources management, and leading cost-efficiency strategies in support functions
• Fluency in English and Arabic, both written and spoken
  
  

• Managing resources to optimize results
• Managing performance and development
• Analysing
• Empowering and building trust
• Strategic thinking
• Handling insecure environments

Fixed term contract, renewable based on funding, performance, and need for the position.