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Staff Development & Learning Officer

Brazzaville (Congo Republic)

  • Organization: UNV - United Nations Volunteers
  • Location: Brazzaville (Congo Republic)
  • Grade: International Specialist - Internationally recruited Volunteer
  • Occupational Groups:
    • Human Resources
    • Education, Learning and Training
  • Closing Date: 2020-10-23

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Eligibility criteria

Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.

Description of task

During deployment, the duties may be modified, based upon the technical needs of the Programme.

Under the direct supervision of the Regional Human Resources Manager, and working in close consultation with Global and WHO Africa Regional Office (AFRO) learning networks, the incumbent leads the staff development and learning team; Works closely with Managers and staff to develop and implement the overall strategy for SDL; develops, delivers, monitors and evaluates learning programmes; administers the learning management system; and provides advice, guidance and reporting on performance management and development activities, for the African Region. The Staff Development and Learning UN Volunteer will undertake the following tasks:

  • Provide secretariat support to the AFRO Learning Committee and, based on committee recommendations, develop and implement the overall strategy for staff development and learning in the African Region.
  • Guide the AFRO Learning Focal Point (LFP) network to identify and collate staff development and learning needs across the region, and supports the LFP network, through training of trainers, to facilitate the delivery essential learning activities in Regional Office Clusters and Country Offices.
  • Conduct Learning Needs Analysis across the region.
  • Liaise with the WHO Career Development and Learning team and supports the implementation of required global learning initiatives.
  • Administer the WHO Learning Management System for the Region including learning management, elearning development and publication, targeting of learning and reporting.
  • Monitor, evaluate and report on implemented SDL activities.
  • Support the development of elearning programs using Articulate Storyline.
  • Manage the financial resources allocated to staff development and learning in the Region.
  • Provide advice, guidance and training for Performance Management and Development (PMD) activities.
  • Report, at key periods in the PMD cycle, to Country Offices and Clusters on completion rates for mandatory PMD activities.
  • Perform other duties as required.
Qualifications/Requirements Required degree level: Bachelor degree or equivalent Education - Additional Comments:


  • First university degree in human resources management, public or business administration, psychology, organisational development, social science or related field.


  • Masters level qualification in a related area
Required experience: 60 Months Experience remark:


  • Five years of experience in planning, developing, organising, conducting and evaluating staff development activities, in an international setting and/or multicultural environment.


  • Experience in the implementation and management of a Learning Management System.
  • Experience in designing and developing e-learning.
Language skills:
  • English(Mandatory), Level - Fluent
  • French(Mandatory), Level - Working Knowledge
  • Portuguese(Optional), Level - Working Knowledge
Area of expertise: Human resources management and development Area of expertise details:

Computer skills:

  • Excellent knowledge of Microsoft office applications.
  • Experience using Articulate Storyline, WebEx and Cornerstone (or other Learning Management System software) desirable.

Functional Knowledge and Skills:

  • Ability to conceptualise and develop Staff Development and Learning strategies.
  • Excellent knowledge of instructional design and facilitation techniques.
  • Ability to provide advice and guidance to managers and staff on the Performance Management and Development process.

Competencies and Values:

  • Communication: expresses oneself clearly in conversation and interaction with others; actively listens. Produces effective written communications. Ensures that information is shared.
  • Respecting and promoting individual and cultural differences: demonstrates ability to work constructively with people with different backgrounds and orientations. Respects differences and ensures that all can contribute.
  • Promoting WHO’s position in health leadership: positions the organization as a leader in health. Gains support for the organization’s mission. Coordinates, plans and communicates in a way that attracts support from intended audiences.
  • Creating an empowering and motivating environment: guides and motivates staff towards meeting challenges and achieving objectives. Promotes ownership and responsibility for desired outcomes at all levels.
  • Teamwork: develops and promotes effective relationships with colleagues and team members. Deals constructively with conflicts.
  • Ensuring the effective use of resources: Identifies priorities in accordance the organization’s strategic directions. Develops and implements action plans, organizes the necessary resources and monitors outcomes.
Driving license: No Competencies values:

Communication, Leadership, Working in Teams

Application procedure:

* Not yet registered in the UNV Talent Pool?

First register your profile at

Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.

* Already registered in the UNV Talent Pool?

First update your profile at

Then go to ‘My Page’ at and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply.

This assignment is in the framework of the Africa Women Health Champions to improve health and gender equality initiative. African female candidates are strongly encouraged to apply.

Application deadline: 22 July 2020

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

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