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Information Counselling and Legal Assistance (ICLA) Technical Officer - National Position

Amman (Jordan)

  • Organization: NRC - Norwegian Refugee Council
  • Location: Amman (Jordan)
  • Grade: Mid level
  • Occupational Groups:
    • Human Resources
    • Legal - Broad
    • Protection Officer (Refugee)
    • Legal - International Law
    • Malaria, Tuberculosis and other infectious diseases
  • Closing Date: 2020-09-28

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The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water, sanitation, and hygiene sectors. The Norwegian Refugee Council has approximately 9000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs.

The purpose of the ICLA Technical Officer is to support the establishment of the ICLA Programme, particularly with regards to legal research and analysis, and technical guidance.  

Duties and responsibilities
Generic responsibilities
1. Adherence to NRC policies, guidance, and procedures
2. Contribute with ICLA specific technical competence to the development of ICLA strategy, Macro LogFrame, and Plan of Action
3. Conduct ICLA specific technical research and document findings and recommendations
4. Develop/update ICLA specific technical guidance, tools, and mechanism
5. Contribute to organizational learning through the provision of specific technical analysis, lessons learned, and reports
6. Develop training modules and provide specific technical learning or/and  training for project staff
7. Provide training to other NRC staff          
Specific responsibilities    
1. Oversight of the content and quality of legal information, counseling, and assistance services provided by NRC and its implementing partners;
2. Ensure regular coordination and dialogue between ICLA teams in area offices;
3. Coordination with other area offices on submissions of inter-agency reports
4. Support and undertake legal research and production of briefs and reports on legal matters affecting IDPs in Syria;
5. Quality check of Arabic developed tools and publications
6. Support the development of ICLA related M&E tools and coordinate with the M&E department to update ICLA M&E tools;
7. Maintain an archiving system for ICLA research and technical tools.
8. Support capacity building effort of staff and partners.
9. Follow up on contractual obligations with ICLA contracted consultants and internally with NRC support departments. 


1. Law degree;
2. Minimum 5 years of legal practice, added value if  in Syria;
3. Native fluency in Arabic;
4. Work proficiency and excellent drafting skills in English;
5.Experience in using desktop office software including MS Word and Excel.
6. Knowledge of Syrian legal framework and practice;
7. Background in housing, land and property law and civil documentation law and procedures;
8. Knowledge and experience in international human rights law;
9. Experience in legal research;
10. Experience in legal case management;
11. Excellent report writing skills;
12. Ability to provide high-quality briefs, both written and verbal, to a range of stakeholders
13. Knowledge\ of Sharia law.


Personal qualities
1. Ability to prioritize large workloads and meet tight deadlines
2. Excellent analytical skills
3. Excellent interpersonal and communication skills
4. Ability to effectively plan to deliver results
5. Ability to work under pressure, excellent stress management skills
We can offer

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline
Contract period: till 31st December 2020 with the possibility of extension subject to funding
Duty Station: This position will be based in SRO office Amman
Salary/benefits: According to NRC’s salary scale and terms and conditions
For more information, please see attached Job Description

Job Description

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights.

NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ultimate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communities

NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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