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Senior Technical Officer

Geneva (Switzerland)

  • Organization: WHO - World Health Organization
  • Location: Geneva (Switzerland)
  • Grade: P-5, International Professional - Internationally recruited position - Senior level
  • Occupational Groups:
  • Closing Date: 2020-11-30

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The overall objective (purpose/mission) of the Transformation Implementation and Change Office (TIC) is to facilitate and monitor the implementation of WHO's Transformation Agenda, including in the areas of continuous improvement and change management. The specific functions of the TIC office are to: a) Lead, shape, and facilitate the implementation of WHO's corporate approach for organizational change and continuous improvement; b) Coordinate, track and report progress of change initiatives; c) Catalyze, incubate, and support special priority initiatives (where needed), and d) Facilitate the implementation of related change management, knowledge management and communications activities.


Within the framework of the delegated authority, the incumbent will:

1. Oversee and provide Senior Executive level support to the Senior Advisor Organizational Change and Transformation oversight bodies, including the Transformation Steering Committee, Global Policy Group, Executive Management Team, Directors of Programme Management (DPM) and Directors of Admin and Finance (DAF) Networks and Regional Transformation Coordinators to ensure the timely delivery of Transformation outputs, including the preparation of regular communications among these bodies; liaising on behalf of the Transformation team with staff at all levels, and with senior-most WHO leadership and management on issues of strategic, technical and programmatic relevance.

2. Provide Senior level advice and guidance to responsible Business Owners on the strategic, technical and programmatic content of Transformation initiative project work plans, including catalytic and ‘incubation' support for Transformation-related projects.

3. Develop, oversee and manage the project portfolio of WHO's Transformation Agenda and facilitate engagement with internal and external partners to ensure the timely achievement of Transformation deliverables including, where necessary, through guiding course corrections.

4. Provide technical advice, expertise and leadership advice to the development and execution of advocacy efforts that will ensure effective commitment of critical partners at the highest level.

5. Provide project management in respect of activities and priorities of the Transformation Implementation and Change office.

6. Oversee the preparation of data, analysis and background documentation to support agenda items and provide strategic guidance to Senior Management to facilitate strategic decision-making on priority projects. Monitor implementation levels, provide qualitative feedback to the Transformation leadership bodies, and ensure pertinent follow-up actions where required.

7. Oversee, scope and manage engagements of external experts, including management consultant teams, in support of Transformation agenda initiatives and projects.

8. Represent the Transformation Implementation and Change office in various technical level internal and external fora across the three levels of the Organization, within the UN agencies, Member States, Donors, and other Stakeholders.

9. Liaise with counterparts in other WHO Divisions and Departments in providing strategic and technical expertise in their respective areas.

10. Perform all other related duties as assigned.



Essential: An advanced level university degree (Master's level or above) in Business Administration, Management, a health technical area (such as Public Health) or another field related to the tasks of the position.


Essential: A minimum of 10 years of relevant experience working with increasing levels of responsibilities in the areas of executive support, management or public health programmes, including experience in providing guidance to senior level decision makers. Demonstrated experience at the international level.
Desirable: Successful track record in organizational change projects, including with mixed staff-consultant project teams.


The duties require an understanding of WHO policies, the UN system and general managerial practices, and knowledge gained through experience in establishing collaborative relationships with a range of staff across the three levels of the organization. Strong skills and expertise in providing senior level advice and guidance to Senior level decision makers. Outstanding managerial, technical and programmatic skills and knowledge and advocacy skills; demonstrated managerial skills with a proven capacity to coordinate a wide range of stakeholders, working groups and staff in pursuance of global goals and policy initiatives. Experience translating data, reports and recommendations to messages for different target audiences. Excellent knowledge and proven skills in public health, executive support, and administration, specifically as applied to high-level meetings and engagements. Very strong communications and presentation skills. Effective working relations with multidisciplinary and multicultural teams. Personal attributes include integrity, tact, and discretion. Demonstrated expertise in planning, running/facilitating meetings and working group processes. Ability to anticipate risk/problems and to make proposals to ameliorate these. High level of judgement, responsibility and initiative.

WHO Competencies

Respecting and promoting individual and cultural differences
Building and promoting partnerships across the organization and beyond
Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 88,162 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 6384 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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