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Shelter & Infrastructure Officer *1

Tikrit (Iraq)

  • Organization: DRC - Danish Refugee Council
  • Location: Tikrit (Iraq)
  • Grade: Level not specified
  • Occupational Groups:
    • Infrastructure and Urban-Rural development
    • Protection Officer (Refugee)
    • Human Settlements (Shelter, Housing, Land, Property)
  • Closing Date: 2020-12-06

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Shelter & Infrastructure Officer *1



The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC has been operating in the Middle East and North Africa (MENA) region for over a decade, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) in Algeria, Libya/Tunisia, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office (RO) in Amman. DRC has 17 offices and approximately one thousand staff members across the MENA region. Following an internal HQ restructuring, from 1st January 2018 the region is focusing on the Middle East, hence Algeria, Tunisia and Libya will transition to a new region during the course of 2018, while Yemen will join the Middle East region.


About the job


  • Under the supervision of the Shelter & Infrastructure Project Manager (S&I PM), the Shelter & Infrastructure Officer is responsible for planning, implementation and follow-up of Shelter and Water Infrastructure activities in his/her assigned area.
  • WASH and Water infrastructure activities vary from rehabilitation of water supply infrastructures, such as pump stations, pipelines, boreholes, waste water treatment plants, drainage networks …. etc., to rehabilitation of WASH facilities in Schools and Public health centers, Hygiene and solid waste management promotion and awareness, supporting the municipalities with restoration of the waste collection services and restoration of grey water channels.
  • Shelter & wider Infrastructure activities include rehabilitation of public infrastructures such as schools, health centers and community centers, emergency repairs of private houses according to Sphere minimum standards or distribution/installation of Shelter kits and seasonal NFIs and technical support and outreach to the Ministry of Urban Planning. Note that the team also carries out these activities.
  • Implementation modalities are through either market-based approach such as cash for work, casual labor, cash or vouchers, or instead through private contractors.

Your main duties and responsibilities will be:


  •  Under the supervision of the Shelter and Infrastructure PM, the Shelter and Infrastructure Officer undertakes regular field/site visits to ensure proper monitoring of the activity’s implementation in area of operation.
  • Organizes the Cash for Work activities schedule, liaise directly with the workers and make sure that all the necessary documentation (attendance sheets, certificate of completion of works etc.) is properly filled and filed.
  • Identify potential beneficiaries for Shelter/WASH activities and conduct any technical assessment needed in order to tailor the response, taking into consideration the specific needs of vulnerable individuals and persons of concern.
  • Support, facilitate or undertake communication and liaison activities to actively consult and involve beneficiaries, key informants, actors, partners and stakeholders in all stages of project design and implementation.
  • Act as a focal point for DRC Shelter & Infrastructure activities at any time in the areas she/he is covering.
  • With the support of the line manager, the Shelter Infrastructure Officer liaises directly with the contractor focal point at the worksite to monitor the quality of the works, alongside the relevant governorate directorate and is tasked with approving/rejecting the works after consulting the line manager according to the agreed standards in the BoQ.
  • Prepare and follow up Procurement Request forms for all materials or services needed to allow proper continuation of the works
  • Provide daily updates to the line manager and contribute to regular reports on progress and activities.
  • Take responsibility for stock, inventories, materials, tools and equipment, including correct filing and documentation in close cooperation with the logistics department and notably warehouse officer.
  • Be the focal point with distribution team and logistics to organize and implement any distribution.
  • Be the focal point with M&E team in order to make sure that PDM are conducted on a timely and good-quality basis.
  • Ensure regular and timely reporting of problems, potential delays or risks to project implementation to the relevant supervisor, and support in the development and execution of solutions and mitigating actions.
  • Contribute to refining of data collection, monitoring and reporting tools, and to the harmonization of WASH/Shelter methodologies and tools across the area(s) of operation.
  • Ensure the respect of DRC Code of Conduct and DRC’s zero tolerance policy of Sexual Exploitation and Abuse (SEA), humanitarian principles and contribute to the integration of Protection and Age, Gender, Diversity (AGD) mainstreaming into DRC programming.
  • Undertake any other duties or tasks that may be assigned by the Line Manager.         


Experience and technical competencies: 

  • Significant proven work experience in engineering (designing and/or supervising) for Shelter and/or water infrastructure and WASH construction projects with at least two years Previous INGO experience implementing Shelter/WASH/Infrastructure activities.
  • Technical engineering knowledge of civil, structural and/or WASH, water infrastructure.
  • Significant proven work experience in implementing WASH/Shelter projects through Cash for Work modality is strongly preferred, including supervising CfW workers (especially female) and supporting hygiene promotion including to female community members. Experience in distributions is an asset.
  • At least 1-year experience leading small teams, and undertaking basic project implementation/monitoring responsibilities (e.g. completing purchase requests, compiling beneficiary data, etc.)
  • Proven experience of report writing in English, and drafting official letters in English and Arabic. Proficiency in spoken and written English and Arabic is essential.
  • Proficiency in the following computer programs: MS Excel, MS Word, AutoCAD.
  • Good interpersonal skills and proven ability to work in a complex multicultural environment as a flexible and respectful team member.
  • Willingness and capacity to work in the field and travel frequently to project sites when needed.
  • Willingness and capacity to work outside of regular working days (national holidays or extra hours) in case of emergency response.
  • Ability to work sensitively with vulnerable people, taking into account gender, age and diversity.
  • Demonstrated ability to collaborate and work as part of a team to achieve joint objectives, in a multicultural context.
  • Ability to act calmly in tense situations, handle sensitive and confidential information with discretion, and act with transparency and integrity.
  • Solution-oriented approach, with strong problem-solving and analytical skills.
  • Detail oriented, with ability to organize and manage information, plan and manage workload, prioritize, and deliver to deadlines.
  • Familiarity with international humanitarian and protection standards (e.g. WASH and Shelter standards Sphere handbook, USAID Field Operations Guide WASH and Shelter guidelines).



Education: (include certificates, licenses etc.)

Technical and/or engineering higher qualification (e.g. university degree); significant proven field experience may be accepted in lieu.

Languages: (indicate fluency level)

  • English (fluent speaking & writing)
  • Arabic (fluent speaking & writing)

In this position, you are expected to demonstrate DRC’ five core competencies:


Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: You act in line with DRC’s vision and values. 


We offer

Contract length:  11 Months

Level: H

Start date: 20-Dec-2020


Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates/ Nationals; please refer to under Vacancies


Application process


Interested? Then apply for this position by clicking on the apply button.

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.


Closing date for applications: 6-Dec-2020

Please note: that given the urgency of vacancy the position may be filled before the due date.

If you have questions or are facing problems with the online application process, please visit

For further information about the Danish Refugee Council, please consult our website

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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