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Project Management Support- Monitoring and Communications Associate

Pristina (Kosovo)

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Pristina (Kosovo)
  • Grade: LICA-6, Local Individual Contractors Agreement - Administrative support
  • Occupational Groups:
    • Communication and Public Information
    • Monitoring and Evaluation
    • Project and Programme Management
    • Administrative support
  • Closing Date: 2021-01-24

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Background Information - Pristina


UNOPS has been active in Kosovo (under UNSCR 1244/99) since 1999, helping partners achieve their goals in areas such as economic development, education, health, environment, justice, mine action and post-conflict rebuilding of infrastructure and livelihoods. The UNOPS office in Pristina provides services including project management, administrative support, procurement and fund management.

Background Information - Job-specific

Under the overall guidance, direction and supervision of the Project Manager (PM), the Monitoring and Communications Associate (MCA) will contribute to ensuring that the project activities are in compliance and up to date and that reporting requirements to stakeholders are in line with defined project objectives. The MCA will be responsible to provide support for outreach and stakeholder coordination in close consultation with the relevant colleagues.

Specific responsibilities and duties include, but are not limited to:

  • Provide effective support to the PM on all issues relating to project operations and implementation.

  • Ensure accuracy, consistency, filing and record-keeping of all project documents in an efficient manner.

  • Support PM in work plan development, update, and monitoring.

  • Provide input for the narrative progress reports and other reporting/outreach products as requested by the PM.

  • Collect and maintain electronic files  of the project related  documents.  

  • Assist in designing  project monitoring and evaluation and  plan.

  • Assist in drafting project progress reports as per the project milestones.

  • Coordinates   and monitors the work of communications and outreach components of the project.

  • Contribute to draft  the detailed work plan and strategy on communications and outreach components.

  • Provide meaningful assistance in monitoring the project implementation of the CSO’s  and coordinate project  outreach activities.

  • Support the Project Managers’ in preparing press releases and articles on the Projects’ for both internal and external publications.

  • Liaise with Reporting focal points of other offices.

  • Support communications activities of Pristina Office.

  • Assist by developing concepts and approaches and any other activities required for effective lessons learned and sharing within the organization.

  • Facilitate execution of any and all project issues as may be required for efficient implementation.

Education/Experience/Language requirements

a. Education
  • Secondary school diploma is required.

  • A Bachelor degree in communications, journalism media relations or relevant discipline is desirable.

  • Certification in communications, monitoring and reporting desirable.

b. Work Experience
  • Six years of relevant experience in administrative support services in combination with a secondary school diploma is required. Bachelor’s degree may substitute for years of experience.

  • Experience in work with the international aid development sector, including the UN system, international NGOs and International Donors is desirable.

  • Previous UNOPS experience is desirable.

c. Language
  • Fluency in English and Albanian or Serbian is  required.


Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

This is a local position, it is therefore open to Nationals of Kosovo* and to individuals who have a valid residence/work permit.

Contract type: Individual Contractor Agreement (ICA) 
Contract level: Local ICA 5
Contract duration: open-ended (subject to organizational requirements, satisfactory performance and funding availability)

For more details about the ICA contractual modality, please follow this link: 

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.  Recruitment/internship in UNOPS is contingent on the results of such checks

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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