OBJECTIVES OF THE PROGRAMMEThe objective of the department of Operational Support and Services is to ensure high quality, consistent and responsive managerial and administrative services to all programmes and staff in headquarters, and where relevant, to all regions and offices of WHO, and to promote an efficient and collaborative customer-oriented working environment to achieve results. The Global Conference and Training Centre , under OSS also manages and supports the delivery of Conference and Training facilities and Services for WHO.
DESCRIPTION OF DUTIESTo provide the necessary support to the organization of the GCT centre s meetings and training workshops. To ensure logistics (hotel and travel arrangements) of the participants. To conduct and arrange the meeting of participants at the airport. To apply to the Ministry of Interior for visas and act as focal point for visitor enquiries. To prepare the relevant meeting documentations and provide secretarial support to multiple professional staff in the training area, and to other professional staff on the team or in the Centre as required. To screen all incoming correspondence, documents and reports related to the activities organized by the Centre, identify important correspondence requiring urgent attention, ensure proper and prompt distribution and/or circulation, verify and collate inputs from various units for the preparation of documents and information, within set deadlines. To review all outgoing correspondence for accuracy of information, format and editorial practices, pay particular attention to correspondence to be signed by the Director as well as to documents submitted for signature or approval, in line with delegated authority. To draft/prepare general correspondence, notices, etc. referring to supervisor or units on technical issues, during supervisor s absence, prepare briefs or notes on matters for which he/she is responsible. To ensure correct application of instructions particularly as regards to technical unit s responsibility in initiating administrative actions related to budget, finance, supplies, personnel, project agreements and exchange of letters. To act as focal point for visitors, host government and other ministries. Act as focal point for logistics during the preparation and venue of meetings.
EducationEssential: Completion of secondary school education or equivalent academic qualification.
Desirable: Additional relevant higher education in management and logistic an advantage.
ExperienceEssential: A minimum of five years of relevant practical experience in management or administrative work, some experience in WHO an asset, with a good knowledge of procedures and practices of an organization in the UN system.
SkillsThe incumbent maintains and updates proficiency in the use of modern office technology through in-house courses, on-the-job training or self-training. Training in, or sound knowledge of administrative procedures. Proficiency in the use of standard office software such as MS Word, Power Point, Excel, etc., ideally with training in online work planning and management systems.
Respecting and promoting individual and cultural differences
Moving forward in a changing environment
Use of Language SkillsEssential: Expert knowledge of English. Intermediate knowledge of French.
REMUNERATIONWHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at TND 24,804 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
- This vacancy notice may be used to fill other similar positions at the same grade level
- Only candidates under serious consideration will be contacted.
- A written test may be used as a form of screening.
- In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
- Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
- Staff members in other duty stations are encouraged to apply.
- For information on WHO's operations please visit: http://www.who.int.
- WHO is committed to workforce diversity.
- WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.
- WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
- This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.