USPSC Staffing Specialist

SOLICITATION NUMBER: 720BHA21R00024

ISSUANCE DATE: March 30, 2021

CLOSING DATE AND TIME: March 1, 2022, 12:00 P.M. Eastern Time

SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)

Dear Prospective Offerors:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of Humanitarian and Management Operations (HBMO), is seeking offers from qualified U.S. citizens to provide personal service as a Staffing Specialist under a United States Personal Services Contract (USPSC), as described in the solicitation.

Submittals must be in accordance with the attached information at the place and time specified. Offerors interested in applying for this position MUST submit the following materials:

1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. Failure to identify an academic discipline will result in disqualification.

(d) U.S. Citizenship

(e) Optional: How did you hear about this opportunity? (beta.SAM.gov, BHA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS

AND THE SYSTEM FOR AWARD MANAGEMENT

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an award. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.

NOTE: As of March 28, 2018, all new SAM.gov entity registrations will now require a signed notarized letter identifying the authorized Entity administrator for the entity associated with the DUNS number. Additional information on the format of the notarized letter and where to submit can be found via the below Federal Service Desk link:

https://www.fsd.gov/fsd-gov/answer.do?sysparm_kbid=d2e67885db0d5f00b3257d321f96194b&

sysparm_search=kb0013183

Offerors can expect to receive a confirmation email when offer materials have been received. Offerors should retain for their records copies of all enclosures which accompany their offers. Your complete resume must be emailed to:

HBMO Recruitment Team

E-Mail Address: BHA.HBMORecruitment@usaid.gov

Website: www.BHAjobs.net

Any questions on this solicitation may be directed to the HMBO Recruitment Team via the information provided above.

Sincerely,

Renee Newton

Contracting Officer

DUTIES AND RESPONSIBILITIES

Offerors selected at the GS-12 may have the opportunity for advancement to the GS-13 equivalent after at least two years at the GS-12 level if the individual receives a recommendation from the supervisor for advancement along with an Exceeds Fully Successful performance evaluation. Advancement to the GS-13 level is not guaranteed.

At the GS-12 equivalent level:

Technical

● Serve as TAMO’s key liaison for the assigned BHA office’s Management and Integration Team (MIT) for the lifecycle of staffing actions.

● Plan, organize and implement workforce planning for the assigned office with guidance from HBMO/HRAMS colleagues, including an office workforce forecast that feeds into BHA’s ongoing workforce planning process.

● Serve as a staffing expert for the assigned office on TAMO’s behalf by identifying issues, proprieties, lessons learned and opportunities and applying them to strategy development and implementation.

● Develop an understanding of structural and organizational needs specific to the assigned office, allowing for projection of upcoming staffing needs in coordination with HBMO/HRAMS.

● Prepare regular strategic and analytical reports for HBMO and the assigned office.

● Provide expert advice and guidance to assist the assigned office in staffing based on federal regulations, USAID Automated Directive Series (ADS) policies, Office of Acquisition and Assistance (OAA) requirements, and HBMO processes.

● Maintain a staffing analysis that includes a gap analysis and provide regular staffing reports as requested by HBMO or assigned office leadership.

● Help the assigned office prioritize recruitments.

● Facilitate the United States Personal Services Contractor (USPSC) hiring process for the office and connect back to HBMO/HRMS for staffing actions.

● Help the assigned office initiate individual solicitations, including by helping draft positional Statements of Work (SOWs).

● Coordinate, organize, participate in, track and facilitate Technical Evaluation Committees (TECs), including scheduling, logistics and developing materials required for a given solicitation.

● Continually coordinate all parties involved in a recruitment, following through on timelines and deadlines.

● Manage recruitment records and actions, including notes, emails, electronic files, and file folders.

● Track the assigned office’s recruitment actions.

● Track the USPSC hiring process, identifying and resolving roadblocks throughout the process from solicitation to hiring.

● Track hiring against positions to stay within the envelope of approved office positions.

● Ensure the assigned office is routinely informed of the status of the hiring process and ready to onboard incoming staff once start dates are identified.

● Ensure quality control on required hiring memos and processes for the assigned office.

● Regularly rotate between BHA office’ MITs at the request of the TAMO Team Lead.

General Duties

● Coordinate with other offices to accomplish TAMO’s mandate.

● Consistently model behaviors that demonstrate a commitment to fostering a non-hostile work environment free of discriminations, bias, unfairness, exclusion, offensive behaviors and harassment of any kind.

● Engage in at least one workforce diversity initiative/activity focused on helping to improve the organizational culture. Attend and actively participate in anti-harassment and diversity training opportunities, brown bag sessions or focus group discussions.

● Contribute to a collaborative, respectful, and professional work environment by demonstrating partnerships and teamwork to accomplish team, office, and bureau objectives.

● Maintain contacts and an effective working relationship with personnel at all levels across BHA.

● Proactively identify and resolve complex and sensitive staffing issues that arise in coordination with colleagues across the bureau.

● Coordinate, circulate and clear communications as required to fulfill the team’s area of responsibility. All communication should be clear and factual.

● Exercise good judgment, often under stress and with limited time and resources, when making decisions and providing advice and guidance.

● Sign-up for and serve, as needed, on Washington-based Response Management Teams (RMTs), which provides services and support to Disaster Assistance Response Teams (DARTs) deployed in response to disasters. The duties on RMTs will vary.

● Serve as a BHA after-hours duty officer on a rotational basis for approximately one week every six months.

● As needed, may serve on temporary detail within the office to meet operational needs during staff shortages. Duties performed while on detail will be aligned with the Team's existing duties and responsibilities and will be directly related to the scope of work provided.

● Become certified and serve as an Agreement Officer’s Representative/Contracting Officer’s Representative (AOR/COR), as assigned. The AOR/COR provides financial and programmatic oversight of all aspects of managing the agreement or contract; this includes but is not limited to reviewing invoices, requests for approvals, program/project deliverables (i.e. work plans, annual reports, month status reports), travel requests, key personnel requests, and financial/budget reports. They are responsible for drafting and submitting the annual contractor performance evaluation in Contract/Assistance Performance Assessment Review System (CPARS/APARS). They prepare and review contract/assistance modifications documentation and assist the Contracting/Agreement Officer to ensure performance is compliant with the terms and conditions of the contract/agreement, the FAR, and USAID policy. AOR/CORs are responsible for all related requirements set forth in the COR designation letter and the AOR designation letter.

At the GS-13 equivalent level:

Technical

● Serve as the TAMO expert for the assigned BHA office’s MIT for the lifecycle of staffing actions.

● Plan, organize and implement workforce planning for the assigned office, including an office workforce forecast that feeds into BHA’s ongoing workforce planning process.

● Serve as a staffing expert for the assigned office on TAMO’s behalf by proactively identifying issues, priorities, lessons learned and opportunities and applying them to strategy development and implementation.

● Maintain an in-depth understanding of structural and organizational needs specific to the assigned office, allowing for expert and in-depth projection of upcoming staffing needs.

● Prepare regular strategic and analytical reports for HBMO and the assigned office.

● Brief assigned office leadership on the status of hiring and offer potential resolutions to issues that are identified.

● Provide expert advice and guidance to assist the assigned office in staffing based on federal regulations, USAID ADS policies, OAA requirements, and HBMO processes.

● Maintain a staffing analysis that includes a gap analysis and provide regular staffing reports as requested by HBMO or assigned office leadership.

● Help the assigned office prioritize recruitments.

● Facilitate the USPSC hiring process for the office and connect back to HBMO/HRAMS for staffing actions.

● Help the assigned office initiate individual solicitations, including by helping draft potential SOWs.

● Coordinate, organize, participate in, track and facilitate TECs, including scheduling, logistics and developing materials required for a given solicitation.

● Continually coordinate all parties involved in a recruitment, following through on timelines and deadlines.

● Manage recruitment records and actions, including notes, emails, electronic files, and file folders.

● Track the assigned office’s recruitment actions.

● Track the USPSC hiring process, identifying and resolving roadblocks throughout the process from solicitation to hiring.

● Track hiring against positions to stay within the office’s envelope of approved positions.

● Ensure the assigned office is routinely informed of the status of the hiring process and ready to onboard incoming staff once start dates are identified.

● Ensure quality control on required hiring memos and processes for the assigned office.

● Regularly rotate between BHA offices’ MITs at the request of the TAMO Team Lead.

General Duties

● Coordinate with other offices to accomplish the team’s mandate.

● Consistently model behaviors that demonstrate a commitment to fostering a non-hostile work environment free of discrimination, bias, unfairness, exclusion, offensive behaviors and harassment of any kind.

● Engage in at least one workforce diversity initiative/activity focused on helping to improve the organizational culture. Attend and actively participate in anti-harassment and diversity training opportunities, brown bag sessions or focus group discussions.

● Contribute to a collaborative, respectful, and professional work environment by demonstrating partnership and teamwork to accomplish team, office, and bureau objectives.

● Maintain contacts and an effective working relationship with personnel at all levels across BHA.

● Coordinate with and advise staffing specialists within the offices on lessons learned, contributing to a more uniform and efficient process across the entire organization.

● Proactively identify and resolve complex and sensitive staffing issues that arise in coordination with colleagues across the bureau.

● Coordinate, circulate and clear communications as required to fulfill the team’s area of responsibility. All communication should be clear, factual, and accessible.

● Exercise good judgment, often under stress and with limited time and resources, when making decisions and providing advice on your team’s area of responsibility.

● Sign-up for and serve, as needed, on Washington-based RMTs, which provides services and support to DARTs deployed in response to disasters. The duties on RMTs will be varied.

● Serve as a BHA after-hours duty officer on a rotational basis for approximately one week every six months.

● As needed, may serve on temporary detail within the office to meet operational needs during staff shortages. Duties performed while on detail will be aligned with the Team's existing duties and responsibilities and will be directly related to the scope of work provided.

Become certified and serve as an AOR/COR, as assigned. The AOR/COR provides financial and programmatic oversight of all aspects of managing the agreement or contract; this includes but is not limited to reviewing invoices, requests for approvals, program/project deliverables (i.e. work plans, annual reports, month status reports), travel requests, key personnel requests, and financial/budget reports. They are responsible for drafting and submitting the annual contractor performance evaluation in CPARS/APARS. They prepare and review contract/assistance modifications documentation and assist the Contracting/Agreement Officer to ensure performance is compliant with the terms and conditions of the contract/agreement, the FAR, and USAID policy. AOR/CORs are responsible for all related requirements set forth in the COR designation letter and the AOR designation letter.

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

(Determines basic eligibility for the position. Offerors who do not meet all of the education and experience factors are considered NOT qualified for the position.)

For the GS-12 equivalent level:

Bachelor’s degree with significant study in human resources, business administration, public administration, communications or other related fields and a minimum of five (5) years of relevant work experience in project management, consulting, human resources, business administration, contracting, and/or staffing development or coordination. Such experience should include progressive responsibility in developing staffing plans for a large, complex organization.

OR

Master’s Degree with significant study in human resources, business administration, public administration, communications and/or related field and a minimum of four (4) years of relevant work experience in project management, consulting, human resources, business administration, contracting and/or staffing development or coordination. Such experience should include progressive responsibility in developing staffing plans for a large, complex organization.

For the GS-13 equivalent level:

Bachelor’s degree with significant study in human resources, business administration, public administration, communications or other related fields and a minimum of seven (7) years of relevant work experience in project management, consulting, human resources, business administration, contracting and/or staffing development or coordination. Such experience should include progressive responsibility in developing staffing plans for a large, complex organization.

OR

Master’s Degree with significant study in human resources, business administration, public administration, communications or other related fields and a minimum of five (5) years of relevant work experience in project management, consulting, human resources, business administration, contracting and/or staffing development or coordination. Such experiences should include progressive responsibility in developing staffing plans for a large, complex organization.

SELECTION FACTORS

(Determines basic eligibility for the position. Offerors who do not meet all of the selection factors are considered NOT qualified for the position.)

● Offeror is a U.S. Citizen.

● Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.

● USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

● Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.

● Must not appear as an excluded party in the System for Award Management (SAM.gov).**

● Satisfactory verification of academic credentials.**

OFFEROR RATING SYSTEM

The offeror rating system factors are used to determine the competitive ranking of qualified offerors in comparison to other offerors. Offerors must demonstrate the rating factors outlined below within their resume, as they are evaluated strictly by the information provided. The evaluation of writing tests will also take into consideration the quality of written responses. Aspects of written responses including, but not limited to typos, grammatical errors, spelling errors, and incomplete sentences will be factored into the evaluation process. The rating factors are as follows:

Professional Experience (30 points)

GS-12 equivalent level

● Demonstrated experience in managing human resources-related projects in a fast-paced environment while meeting ongoing deadlines.

● Demonstrated skills in coordinating projects among multiple layers of stakeholders with competing demands.

● Demonstrated experience analyzing and identifying staffing trends within an organization.

● Demonstrated skills in communicating sensitive subjects in both written and oral format to staff of all levels.

● Demonstrated skills in organizing complex and ongoing hiring processes for an organization.

GS-13 equivalent level

● Demonstrated experience in managing human resources-related projects as an expert source of guidance in a fast-paced environment while meeting ongoing deadlines.

● Demonstrated skills in coordinating human resource projects among multiple layers of stakeholders with competing demands.

● Demonstrated experience analyzing and identifying staffing trends within an organization, and then leading implementation of changes.

● Demonstrated skills in communicating sensitive human resource subjects in both written and oral format of all levels, including organization leadership.

● Demonstrated skills in ongoing complex and ongoing hiring processes for a large, international organization.

Interview Performance (40 points)

Timed Writing Test (20 points)

Satisfactory Professional Reference Checks (10 points)

Total Possible Points: 100

BASIS OF RATING: Offerors who meet the Education/Experience requirements and Selection Factors will be further evaluated in accordance with the Offeror Rating System. Those offerors determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

Offers must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. Failure to identify an academic discipline will result in disqualification.

(d) U.S. Citizenship

(e) Optional: How did you hear about this opportunity? (beta.SAM.gov, BHA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

Additional documents submitted will not be accepted.

By submitting your offer materials, you certify that all of the information on and attached to the offer is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the offer to be investigated. False or fraudulent information on or attached to your offer may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of offers for the intended position, please reference the solicitation number on your offer, and as the subject line in any email.

DOCUMENT SUBMITTALS

Via email: BHA.HBMORecruitment@usaid.gov