Development & Communications Manager
San Diego (United States of America)
The Development & Communications Manager leads all aspects of resource development, communications and volunteer management activities for the IRC’s San Diego, California offices, including locations in San Diego and El Cajon. The specific areas of responsibility and oversight include: donor/funder cultivation & stewardship, grants management, special events, traditional and social media, advocacy and community engagement, and volunteer management as well as reporting and analytics related to these functions. The Development & Communications Manager directly supervises the Development & Communications Coordinator, Grant Writer, and two AmeriCorps members. As a San Diego senior management leadership team member, the Development & Communications Manager shares responsibility with other program and operations managers for providing effective oversight of all office operations and good stewardship of resources.
•Build an annual development plan with specific and measurable goals for development of restricted and unrestricted funds in coordination with the Executive Director, Deputy Director, and IRC Headquarters to support organizational priorities and align with strategic action plan;
•Coordinate with fundraising teams at IRC Headquarters to include individual donors in their portfolios in local events & program updates and elevate local funding needs and priorities;
•Coordinate with high-value fundraising teams at IRC Headquarters on corporate engagement and to elevate local funding needs with funders with national scope;
•Conduct prospect research and lead strong cultivation & stewardship of relationships with foundations, corporations and other philanthropic institutions with local scope;
•Guide strategy and goal setting for annual special events, supervise & support planning & execution of events, and support solicitation of event sponsorships;
•With the input of other Senior Management Team members, annually sets the office’s private fundraising goals, and ensures these goals are met;
•Guarantees coordination between the Grant Writer, Deputy Director, and Program Managers in developing grant proposals reflecting the office’s funding needs;
•Ensure the proper internal and external policies and guidelines are followed in the solicitation, inventory, and distribution of in-kind donations;
•Ensure office is compliant with IRC and IRS policies and laws related to the solicitation, acknowledgment and use of charitable donations.
•In collaboration with Development & Communications Coordinator, establish communications plan that includes email, social media, and traditional media to support organizational and fundraising goals and priorities;
•Support the Executive Director in representing the office at meetings & forums and engaging with local elected officials;
•Ensure office is in compliance with organizational media and social media policies and in alignment with IRC brand guidelines and writing styles in all public-facing materials and communications;
•Conduct outreach and networking activities to recruit and educate potential donors, volunteers and constituents;
•Supervise AmeriCorps members to ensure organizational policies and procedures are followed in the recruitment, onboarding, and supervision of volunteers and interns;
•Provide leadership and mentorship on issues related to volunteer management or policies.
General Management Duties:
•Provide direct supervision and oversight of work, including professional development and performance management, to the Development & Communications Coordinator, Grant Writer, and AmeriCorps members;
•Maintain a strong working relationship with program staff for awareness of current programs & activities and resource needs;
•Participate in weekly leadership team meetings and keep Executive Director and leadership team colleagues advised of progress on development initiatives;
•Ensure accurate donation and relationship records are entered in Salesforce CRM and provide reports & analysis to support strategy planning and goal tracking;
•Other tasks as needed and assigned by the Executive Director.
•Undergraduate degree required preferably in Communications, Business Administration or a related-field; Graduate Degree preferred;
•Minimum 5 years prior professional experience in Development leadership roles in a nonprofit or social services environment;
•Proven experience with all facets of the role, including fundraising, public relations, special events; donor relations; multi-channel campaigns and appeals and volunteer management;
•Consistent record of building strong donor relationships through cultivation and stewardship that aligns organizational priorities with donor interests and philanthropic goal;
•Demonstrated experience with grant writing and research;
•Experience engaging with private foundations in the San Diego/Southern California/California areas preferred;
•2+ years prior supervisory experience strongly preferred;
•Excellent interpersonal communication skills: the ability to communicate effectively and diplomatically with grantors, volunteers, partner agencies, government officials, multi-cultural clients and colleagues on all levels;
•Proficiency in Microsoft Office applications: Word, Excel, Outlook; CRM platforms;
•Experience with Salesforce CRM preferred;
•Outstanding organizational, leadership and team-building skills: the ability to promote collaboration and efficiency;
•Demonstrated ability to work successfully in a multi-cultural environment;
•Ability to work nontraditional hours including weeknights and weekends as occasionally necessary.
• Standard office environment combined with travel in and around the service delivery area;
•Occasional evening and weekend hours required;
•Occasional domestic travel required;
•Partial remote delivery of services while IRC offices are closed due to CV-19.