E-Learning Training Specialist
New York City (United States of America)
The International Rescue Committee UK is part of the IRC global network, which has its headquarters in New York and London. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
The Awards Management Unit (AMU)
Established in January 2016, the Awards Management Unit (AMU) is an international unit with staff based in Brussels, Geneva, Bonn, Berlin, New York, London, Nairobi, and Amman. It has responsibility for identifying, securing, and managing all funding from statutory/government donors. The unit is organised into five pillars: Strategic Partnerships and Analytics, Programmes and Grants Support, Compliance and Policy, Programme Development, and Training.
The AMU is a bridge between donors and country programmes: providing expert technical advice to the field, while maintaining portfolio-level visibility to ensure consistency and compliance, and manage risk. This unit ensures that donor compliance policies and procedures are implemented consistently, and supports all staff working across the grants management cycle for all restricted funding from global government sources. The unit operates within a matrix management system across teams in Germany, the US and the UK, driving functional integration between all relevant units and staff, in collaboration with the Senior Vice President AMU, Vice President, AMU, and the Senior Vice President for Europe in relation to overarching issues with European donors.
Purpose of role
The purpose of this post is to develop e-Learning content.
Key working relationships (internal and external)
•Reports to Training and Curriculum Development Director
•Liaise with the E-Learning Developer and Training Coordinator
•International colleagues involved in curriculum development, course facilitation and training events
E-Learning course design and development
•With the Director, interpret the stakeholder ideas to develop learning objectives for the courses.
•From the learning objectives create a storyboard for stakeholder approval.
•Produce interactive and engaging e-learning content utilizing the latest technologies, including pre-learning.This currently includes webinars and self-directed elearning content.We are looking to expand our range.
•Proactively improve courses based on feedback, own observation
•Co-facilitate eLearning webinars and eWorkshops.
•Provide technical support to facilitators and participants prior to and during training.
E-Learning skills development
•Provide training to AMU staff on how to develop course material
•Approximately 3-6 years of experience developing online course content.
•Experience of working in a complex and fast paced international organization.
Skills and Knowledge
•Skills and experience to develop eLearning course material using online technologies.
•Curiosity to investigate new interactive online learning technologies and confidence to introduce them.
•Knowledge of course design.
•Design focused with a keen eye for detail.
•Working knowledge of eLearning technology and SCORM authoring tools such as Articulate 360 and the eLearning platform Moodle.
•Self-starter with good judgment and the ability to juggle different priorities and multiple requests from different stakeholders.
•Must be a skilled communicator, and have strong interpersonal skills in order to interact confidently and effectively with all levels of internal and external stakeholders.
•A positive and collaborative approach with an ability to work calmly through challenging situations.
•Highly computer literate and good understanding of Microsoft Output, Word, Excel, and PowerPoint.
•Demonstrable interest in working for an international non-profit organization.
•Knowledge and proven experience of project management.
•French, Arabic or Spanish language skills.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.