By continuing to browse this site, you agree to our use of cookies. Read our privacy policy

National Consultancy on U-Report (Sri Lankan Nationals only) - Re advertisement

Colombo (Sri Lanka)

  • Organization: UNICEF - United Nations Children’s Fund
  • Location: Colombo (Sri Lanka)
  • Grade: Consultant - Contractors Agreement - Consultancy
  • Occupational Groups:
    • Communication and Public Information
    • Documentation and Information Management
    • Civil Society and Local governance
    • Criminology, Extremism, Police Affairs and Anti-Corruption
    • Children's rights (health and protection)
    • Youth
  • Closing Date: 2021-06-12

Click "SAVE JOB" to save this job description for later.

Sign up for free to be able to save this job for later.

Under the supervision of the C4D Officer , the consultant will work in close coordination of UNICEF programme sections, government counter parts, Civil Society Organizations and young people to Coordinate the overall rollout of U-Report Sri Lanka programme

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, how can you make a difference?

Under the supervision of the C4D Officer , the consultant will work in close coordination of UNICEF programme sections, government counter parts, Civil Society Organizations and young people, the consultant will be responsible for the scope of work detailed below:


1. Coordinate the overall rollout of U-Report Sri Lanka programme

- Develop and finetune the implementation plan for U-Report Sri Lanka for 2021/2022 including the communication plan

- Ensure smooth stakeholder and partnership management through steering committee meetings, partner discussions & trainings, regular follow ups and ensure their ownership to the platform

- Maintain the correspondence with UNICEF Regional Office in South Asia, U-Report Global Teams and U-Report Consultants in other countries and adapt good case practices

- Keep updated with U-Report global and regional resources, meetings and trainings to ensure the alignment of U-Report Sri Lanka with global and regional priorities

- Carry out day-to-day management and related activities to U-Report back and front ends, Social media channels and partner relationships

- Monitoring of the U-Report implementation plan progress and identify areas of improvement on half-yearly basis.


2. Increase the visibility and recruitments of young people for U-Report Sri Lanka programme

- Map out potential new partners that engage closely with young people and introduce attractive partnership modalities

- In coordination with C4D Officer, actively engage with potential partners (including government and CSOs) and utilize opportunities to increase the reach and recruitments including their ongoing youth and communication campaigns

- In coordination with the Communications Section, develop social media plan & content calendar, facilitate content development, maintain U-Report Sri Lanka social media platforms and conduct promotions to increase visibility and recruitments

- Work together with UNICEF staff to understand how U-Report can be connected to the programmes effectively and timely utilize the upcoming opportunities.

- Identify and implement innovative approaches to increase the visibility of young people in Sri Lanka


3. Design and implement modes of engagement for U-Report (Polls, Information Chatbots, Live Sessions and Community Actions)

- Identify the themes/topics for the modes of engagements considering the feedback from young people, partners, UNICEF programme sections and existing ground contexts

- Develop the content for polls & information chatbots incorporating feedback from UNICEF programme sections, U-Report ethical focal point, partners and young people, and facilitate translation to local languages ensuring ‘youth friendliness’

- In coordination with the IT Officer, design the flows for polls & information chatbots in RapidPro open source platform

- In coordination with the Communication section, facilitate the development of the relevant promotional content to promote these modes through social media, internet and partner networks and conduct the promotions

- Support to rollout U-Report global and regional modes of engagements among U-Reporters in Sri Lanka

- Effectively use live sessions (i.e. broadcasted through U-Report social media platforms) and community actions (i.e. mainly through partner networks) to enrich the experience of U-Reporters


4. Effectively use information & voices shared by young people to inform & influence stakeholders

- Identify and create connections between information, voices and how they are utilized prior to the launch the modes of engagements

- Carry out detail analysis of information based on the demographics as required and share among stakeholders

- Develop relevant content and promote the information & voices received from young people through online and offline communication channels (e.g. social media, U-Report public dashboard, meetings with relevant government authorities, etc.)

- Effectively use the information and voices to inform and adapt the UNICEF and partner strategies, plans, interventions, and decisions

- Communicate back to the U-Reporters on how the information & voices are used and provide relevant information whenever necessary


5. Actively engage with existing U-Reporters through online and offline platforms

- Position U-Report as a ‘trendy’ community engaged & led platform among young people in Sri Lanka

- Maintain continuous engagement of existing U-Reporters through the social media platforms (e.g. U-Report Sri Lanka Facebook Page)

- Work together with partners to identify and create offline engagement opportunities for existing U-Reporters (e.g. U-Reporter workshops, Community actions)

- Generate more opportunities and incentives to ensure existing U-Reporters are engaged and become advocates of the platform

- Evaluate partner usage of U-report and understand incentives and constraints involved between high level users and low-level users


 Work relationships:

Under the supervision of the Communication for Development Officer within Programme Effectiveness Section of UNICEF, and working in close collaboration with the youth network, UNICEF programme sections, government and Civil Society Organizations, the consultant will be responsible for co-ordination and project management of U-Report programme.



To qualify as an advocate for every child you will have…



Bachelor’s Degree in Communication, Journalism, Youth Engagement, International Relations, Social Sciences, or any other relevant field


Years of experience:

  • At least three years of experience in the fields of child and youth engagement, communication, project management, community engagement
  • Excellent understanding and strong networks in child/ youth platforms & partners, community-based channels of influence, community-based communication and development, participatory methodologies
  • Experience in working with government authorities at national and sub national levels, civil society organizations preferably related to child/ youth engagement
  • Excellent understanding on digital landscape in Sri Lanka
  • Experience in digital marketing and digital campaign handling
  • Excellent writing skills
  • Excellent MS Excel skills
  • · Fluency in English, Sinhala/Tamil
  • Experience of working with relevant organisation (UN, NGOs) is an asset but not a prerequisite
  • Experience in social programme development and execution is an asset
  • Current or recent leadership in child/youth movements is an asset
  • Basic knowledge on open source software design is an asset



  • Excellent organisation skills with the ability project manage complex priorities with multiple stakeholders
  • Excellent interpersonal skills with the ability to positively engage with diverse organisations and individuals.
  • High level of initiative and ability to undertake complex tasks while proactively seeking relevant input, cooperation, and guidance from key constituents
  • Knowledge of UNICEF, the UN and Children Rights Issues, including the UNCRC is welcome
  • Strong coordination, negotiation, and synthesis skills, and ability to navigate challenges in completing tasks and deliverables in a timely manner.
  • Ability in conceptualize, plan and execute ideas as well as to transfer knowledge and skills
  • Ability in creative and strategic thinking to translate ideas into practical applications


Languages required:

Fluency in English (written and oral) is required, along with fluency in either Sinhala (written and oral), or Tamil (written and oral).

Full-time consultancy

Expected start date: 01 July 2021

How to apply:

Qualified candidates are requested to submit a resume, cover letter and other relevant documents

Please complete your profile in UNICEF's e-Recruitment system. 

Please indicate your ability, availability and Monthly fee/rate (in LKR) to undertake the terms of reference above. (Indicate an all-inclusive fee (including lump sum travel, IT accessories, Internet and subsistence costs, as applicable) to undertake the tasks in the Terms of reference. Office 365 license will be provided by UNICEF, as applicable)  


For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.



Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

If you think this Consultancy might be for you, please take the time to review our Country Office Mutual Agreements before you apply.

If you believe you can team member that can uphold these everyday, then we look forward to receiving and reviewing your application.


** This is a re-advertisement. Those who applied to the previous vacancy need not apply.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

Click "SAVE JOB" to save this job description for later.

Sign up for free to be able to save this job for later.