Cultural Orientation Training Specialist
Baltimore (United States of America)
The Cultural Orientation Training Specialist implements the Cultural Orientation (CO) program at the IRC in Baltimore. The CO program provides orientation and training to newly-arrived refugees and asylees resettled by the Baltimore office. The program has three goals: to provide information necessary for refugees to successfully navigate available services in their local community; to encourage critical thinking and problem solving skills required to be independent and encourage early self-sufficiency; and to promote cross-cultural understanding and encourage clients’ positive psychosocial adjustment and functioning.
The cultural orientation training specialist will work with program leads and program staff to implement comprehensive and integrated cultural orientation programming for newly-arrived refugees and asylees. The will deliver classes that assist participants to understand topics as diverse in the areas of safety, health, employment, financial management, transportation, education, and U.S. laws in order to aid them in their journey toward self-sufficiency.
• Coordinate with direct service staff to schedule CO trainings, disseminate schedule to clients, and staff, secure interpretation, and prepare training materials and classroom logistics.
• Deliver or supervise the delivery of all CO classes.
• Monitor and evaluate the effectiveness of existing training curricula through post-training evaluations and built-in classroom assessment techniques.
• Maintain regular communication with direct service staff to ensure that information presented during CO trainings is relevant and accurate.
• Update existing curricula as needed, including classroom materials, student handbooks, and teaching aids.
• Coordinate with other staff across programs who deliver or supervise other complementary training for new clients (i.e. job readiness training, school orientation, etc).
• Train and supervise CO or resettlement team interns.
• Other duties as assigned.
• Undergraduate degree strongly preferred, ideally in education, social work, international development, or related field.
• Education or employment experience in curriculum development, teaching, or training design, preferably in a multicultural context.
• Demonstrated familiarity with the U.S. refugee resettlement program strongly preferred.
• Strong writing, interpersonal communication, and visual design skills specifically in developing print and visual training materials for English language learners.
• Experience with computer-based interactive training tools a plus.
• Excellent organizational skills required.
• Outstanding presentation and facilitation skills in traditional and non-traditional training situations.
• Excellent computer skills: MS Word, Excel, PowerPoint.
• Demonstrated ability to communicate and work effectively as a team member in a multicultural environment.
• Fluency in English required. Fluency in any of the following languages a plus: Dari, Pashto, Spanish, Swahili, or Tigrinya.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.