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Goma (Congo Democratic)

  • Organization: UN-MONUSCO - United Nations Organisation Stabilization Mission in the Democratic Republic of the Congo
  • Location: Goma (Congo Democratic)
  • Grade: P-5, International Professional - Internationally recruited position - Senior level
  • Occupational Groups:
    • Legal - Broad
  • Closing Date: 2021-06-24

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Org. Setting and Reporting

This position is located in the United Nations Organization Stabilization Mission in the Democratic Republic of Congo (MONUSCO). The Senior Victims' Rights Officer will be based in Goma, DRC. Within the delegated authority, the incumbent will have a dual reporting line, to the Special Representative of the Secretary-General of MONUSCO through the Chief of Staff, and to the Assistant Secretary-General Victims' Rights Advocate (VRA) at UNHQ.


Within the limits of delegated authority, the Senior Victims' Rights Officer will be responsible for, the following duties.

Support the implementation of the VRA-led policies, procedures and programmes on victims' assistance and support in relation to sexual exploitation and abuse at the field level. Provide support to processes that will allow victims to have access to justice and legal services, including remedies and reparations. Support UN-system actors in the field in their efforts to facilitate paternity claims on behalf of victims. Provision of victim assistance is monitored and recorded for reporting and evaluation purposes.

Maintain direct and regular contact with victims, in line with the strategic vision on victims' assistance and support, judicial processes and related outcomes, as set out by the HQ VRA, and ensure that mechanisms and policies (including safeguarding) are in place to support this task. Cooperate with UN-system actors in the field to ensure that adequate mechanisms are in place to raise awareness among victims and the greater communities as to the available complaint/reporting mechanisms and support services available. Where survivors/witnesses are under 18, ensure that consent is obtained from the parents or guardian/caregiver and that

appropriate safeguarding policies are in place and implemented.

Maintain oversight over mapping of relevant services by UN-system actors in the field, which are intended to identify networks of service providers, including in the areas of medical, psychological, legal and community reintegration, in coordination with Resident Coordinator/Humanitarian Coordinator and relevant UN entities, making recommendations as to gaps and opportunities in specific country situations. In consultation with UN-system
actors in the field, local civil society organizations and service providers, in line with the "Uniform Protocol on the Provision of Assistance to Victims of Sexual Exploitation and Abuse," contribute to the assessment of assistance needs to inform mapping exercises. Take corrective measures where needed to address gaps in such mapping and services.

Advise the Head of Mission and the HQ VRA, as well as UN-system actors in the field on lessons learned, best practices, gaps and opportunities in strengthening assistance and support to victims.
Coordinate with UN-system actors in the field to ensure that they receive updated information on assistance provided to victims of sexual exploitation and abuse, including on the status of judicial and administrative proceedings in host countries and countries of alleged perpetrators.

Engage with local authorities to enhance the protection of victims, during investigation, criminal and disciplinary/administrative proceedings and to assure that victims, including child victims, are treated with child- and gender-sensitive care in respect of their rights, including the right to be advised of the outcome of the proceeding via updates from the relevant Member State.

Identify and work closely with legal assistance networks, national human rights institutions, relevant regional and sub-regional human rights bodies, civil society organizations and victims' groups that can provide individualized support and assistance to victims, their families and survivors, including during investigation and judicial/administrative proceedings taking place at the field level.

Perform other duties assigned

Other Skills And Requirements

Work implies frequent interaction with the following:
HQ VRA, SRSG/DSRSGs and other senior officials, representatives of relevant components in the relevant mission, representatives of the Protection from Sexual Exploitation and Abuse inter-agency task force and relevant agencies, funds and programmes in the UNCT/HCT, victims of sexual exploitation and abuse, as well as delegations, Government officials and civil society organizations.

Results Expected:
Produces high-quality outputs on issues under area of responsibility. Ensure coordination among relevant actors and provide timely and appropriate guidance and advice on the policies, strategies and activities in the area of responsibility and on technical issues. Ensure the effective implementation of the Secretary-General's strategy to improve the UN's approach to preventing and responding to sexual exploitation and abuse, the UN Comprehensive Strategy on victims' assistance and support (A/RES/62/214, Annex), and HQ VRA-lead policies, procedures and programmes.


PROFESSIONALISM: -Demonstrated ability to provide advice in a broad range of strategic, policy, management and administrative issues to senior leadership and management;-Lead integrated processes; and, ensure the timely delivery of a programme of work. -Track record of team building, problem solving and continuous organizational improvement for effective programme delivery; -Shows pride in work and in achievements; -Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; - Is motivated by professional rather than personal concerns; -Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; -Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

JUDGEMENT/DECISION-MAKING: -Identifies the key issues in a complex situation, and comes to the heart of the problem quickly -Gathers relevant information before making a decision -Considers positive and negative impacts of decisions prior to making them -Takes decisions with an eye to the impact on others and on the Organization -Proposes a course of action or makes a recommendation based on all available information -Checks assumptions against facts -Determines that the actions proposed will satisfy the expressed and underlying needs for the decision -Makes tough decisions when necessary.

BUILDING TRUST: -Provides an environment in which others can talk and act without fear of repercussion -Manages in a deliberate and predictable way -Operates with transparency;
has no hidden agenda -Places confidence in colleagues, staff members and clients -Gives proper credit to others -Follows through on agreed upon actions -Treats sensitive or confidential information appropriately.

COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

ACCOUNTABILITY: -Takes ownership of all responsibilities and honors commitments - Delivers outputs for which one has responsibility within prescribed time, cost and quality standards -Operates in compliance with organizational regulations and rules -Supports subordinates, provides oversight and takes responsibility for delegated assignments -Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.


An advanced university degree (Master's degree or equivalent) in human rights, law, humanitarian affairs, political science, international affairs, public administration, social science, or a related field is required. A first-level university degree in combination of two years of qualifying experience may be accepted in lieu of advance university degree.

Work Experience

A minimum of ten (10) years of progressively responsible experience in human rights, humanitarian affairs, gender, political affairs, security sector or a related area is required.
Experience with multi-stakeholder policy and/or advocacy processes a the national level is desirable
Field experience working in multi-lateral or non-governmental in a conflict or post- conflict setting is desirable.


English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English and French (both oral and written) is required.


Previously rostered candidates are not subject to any further assessment and as such, will not be invited for such an assessment.

Special Notice

This "Recruit from Roster" job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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