Sacramento (United States of America)
The Employment Program Supervisor will provide leadership to the Sacramento Early Employment programs, overseeing the direct services, employees, client financial assistance, and reporting for the federally funded Matching Grant Employment Program and County Employment Programs. The position is responsible for ensuring that programs meet all performance goals per funder and contract requirements, are responsive to client needs, and operate within budget and compliance parameters. The position will also be responsible for ensuring sustainability of this program area through program development, report and grant writing, monitoring budgets, and supervising several direct service staff. The Employment Supervisor must be committed to working in a dynamic, fast-paced environment with a team committed to offering high-quality, community-based programs.The Employment Supervisor must have strong writing abilities, sound judgment, and be comfortable making decisions in a fluid environment. The Employment Supervisor operates under the supervision of the Employment Manager and demands a high level of communication within internal IRC staff and external community partners, multi-tasking, and problem solving.
•In coordination with the Employment Manager, provide supervision and oversight to the Early Employment Programs, which serve newly arrived refugees, SIVs, and other client populations. Ensure that program services are responsive to refugee client needs, satisfy program requirements, and are completed in a timely fashion.
•Oversee the provision of client services including intakes, assessments, job readiness training, job counseling, vocational ESL, and employment case management, and job placement services.
•Work collaboratively with other agency staff to ensure that Employment Services programming is integrated into the continuum of IRC services and Employment programs are able to meet enrollment outcomes.
•Provide leadership and supervision to direct service staff who work in Early Employment Programs including leading team meetings, individual supervision and coaching, and conducting goal-setting and performance reviews.
•Assign caseloads, perform internal monitoring and help staff troubleshoot challenges, as well as provide oversight of documents submitted by staff.
•Oversee job development staff and efforts to maintain good relations with existing employers and develop new relationships with additional potential employers to support the placement of clients in jobs.
•Collaborate with the Employment Manager and Volunteer Coordinator to oversee the leveraging of donations of financial, human and in-kind resources in support of the program’s match component.
•Oversee case file maintenance, record keeping, data and database management for the provision of all employment and development operations. Ensure timely submission of all touchpoints and reports by program staff. Monitor case files to ensure program compliance and oversee tracking of program finances and expenditures. Prepare all files for monitoring visits.
•Participate in and lead meetings, staff development activities, and engage as a member of the team.
•Comply with all policies, procedures and protocols of the agency.
•Other related duties as assigned.
Key Working Relationships:
Position Reports to:Employment Manager
Position directly supervises:RSS Program staff
•A 4 year degree in a related field; Graduate degree preferred. Relevant experience may be substituted.
•2-5 years of experience in employment programming and 3-5 years of professional experience required.
•Demonstrated ability and experience effectively supervising programs and staff;
•Experience working with refugees, asylees, victims of human trafficking, and/or immigrant populations with low English proficiency preferred;
•Commitment to the mission and values of the IRC and ability to work in a multi-cultural environment.
•Track record of success in program implementation and achieving programmatic goals and outcomes;
•Proven ability to motivate, coach, and support a diverse, multi-cultural staff team.
•Excellent attention to detail in completing, approving, processing administrative forms.
•Highly organized self-starter with demonstrated success in managing multiple and diverse priorities, as well as balancing competing deadlines and projects;
•Excellent communication skills, strong writing abilities, and networking and training skills;
•Proficient in Microsoft Office applications (Word, Excel, Outlook);
•Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.
Standard Work Environment
Benefits: We offer our employees phenomenal benefits such as paid parental leave, generous time off, and excellent medical, dental, and vision options.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.