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Human Resources Officer (Recruitment)

Amman (Jordan)

  • Organization: UNRWA - United Nations Relief and Works Agency for Palestinian Refugees
  • Location: Amman (Jordan)
  • Grade: P-3, International Professional - Internationally recruited position - Mid level
  • Occupational Groups:
    • Human Resources
  • Closing Date: 2021-07-28

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Org. Setting and Reporting

The Human Resources Officer (Recruitment) is responsible to the Head, Recruitment Section.


- In collaboration with interview panels, leads the preparation and facilitation of interviews and provides guidance on matters related to the recruitment and selection process; in close coordination with the Head, Recruitment Section (HRS) and HR Specialist, Special Projects, Complementary Personnel and Outreach (HRSSPCPO), identifies recruitment sources for vacancies and contributes to outreach recruitment efforts; oversees the development of appropriate tools for assessment in coordination with hiring departments; represents the Human Resources Department on interview panels; prepares interview reports and oversees the preparation of relevant documents for submission to the Director of Human Resources or Field Office Directors.

- Provides support to HRS in the management of all aspects of the recruitment process for international recruitment Agency-wide and assists with area recruitment at Headquarters as required; reviews and publishes vacancy notices in coordination with the vacancy owners, recommending amendments to the post requirements where needed to better attract a solid pool of applicants and facilitate short-listing; reviews screened applications against established post criteria for determination of candidates' qualifications and experience accordingly; prepares the long list of qualified candidates for the vacancy owners; reviews shortlists proposed by the hiring departments against the post’s requirements and prepares the final shortlist for the approval of the HRS; prepares submission memos, correspondence, as well as notes to file to address extraordinary circumstances for the review of HRS; assists in the management and improvement of the various rosters utilized in the Agency; acts as a focal point for the preparation and posting of Agency-wide consultancy opportunities.

- Advises HRS on suitable strategies with regard to the refinement of the Agency’s recruitment and selection policies and procedures; contributes to the development and improvement of tools and templates, including the enhancement of the on-line recruitment system (ORIS); substantively contributes to the development, implementation and monitoring of the Recruitment Section (RS) annual work plan and various initiatives for the continued effectiveness of recruitment activities; may participate in recruitment related fairs.

- Provides guidance to Hiring Departments and candidates on matters related to the recruitment process, employment with the Agency and usage of UNRWA on-line recruitment system; in close coordination with the HRS and HRSSPCPO, builds and leverages contacts with external parties, including counterparts in missions, non-governmental organizations and recruitment services with regard to Agency vacancies and applications to ensure effective implementation of outreach strategy.

- Supervises and reviews the work of assigned RS staff, including vacancy advertisement, tranching, as well as recruitment reports for junior posts, including Junior Professional Officers (JPOs) and Interns;

- Performs other duties as may be assigned by the supervisor(s), including acting as OiC Recruitment Section in the absence of HRS.


UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply.

- Supervising and Managing Performance
- Planning and Organizing
- Coping with Pressure and Setbacks
- Relating and Networking
- Delivering Results

For guidance on how to prepare for competency-based interviews:


A university degree from an accredited educational institution in human resources, public or business administration or in a related behavioral science field.

Work Experience

At least six years of progressively responsible and relevant experience in human resources management in an international, governmental or commercial organization
Four years of experience in recruitment
A minimum of 2 continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number.


Excellent command of written and spoken English.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Type of Contract and Duration: 2 years, with the possibility of further extension.

The Human Resources Officer (Recruitment) may be required to travel in the Agency’s area of operations.

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA
is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.

For more details on UNRWA, please visit:

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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