Resettlement Services Intern
Atlanta (United States of America)
BACKGROUND: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 28 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. The IRC in Atlanta office was established in 1979 and has resettled over 27,000 refugees from 50 countries into the Greater Atlanta area. As the largest refugee resettlement agency in Georgia, the IRC in Atlanta resettles an average of 1,000 refugees into Georgia annually and provides additional services and assistance to another 2,500 refugees and asylees.
SCOPE OF RESETTLEMENT SERVICES INTERN WORK: The Resettlement Services Program is the first point of contact for newly arrived refugees and offers support, guidance and counseling though all stages of resettlement. Case managers provide initial services to orient refugees to life in the U.S., including (but not limited to) securing housing, addressing medical concerns, registering children in school, applying for Social Security and Georgia ID cards, and linking refugees to our internal and mainstream services. Case managers also offer counseling in home-budgeting, crisis intervention, family counseling and other areas of social adjustment. Employment is an essential element in helping refugees become economically self-sufficient. Job Developers work closely with Case Managers as part of the Resettlement Services team to support all aspects of clients' employment. This position requires a minimum of 15 hours a week for a total of at least 120 hours.
RESPONSIBILITIES: The Resettlement services intern will assist case managers with the following tasks:
Working with IRC Case Management team to complete core Resettlement services
Activation of EBT cards for food stamps
Assisting clients in completing change of address forms (AR-11)
Follow-up with DFCS on public assistance issues and renewals
Assisting clients with doctor’s appointments and researching appropriate medical providers for refugees and/or low-income families
Conducting wellness checks with clients
Providing general administrative support
Assisting with client virtual walk in days and screening clients