Immigration Coordinator

A part of RAI, IRC's immigration legal services program serves more than 14,000 individuals in 23 sites throughout the U.S. each year, providing accessible and critical legal representation and advice to immigrants and their families in order to acquire the highest level of immigration status available, keep families together, access their full rights, and successfully integrate in the U.S.

The Coordinator, Immigration position is responsible for launching an immigration legal services program in Miami that will represent clients in immigration matters before United States Citizenship and Immigration Services (USCIS) focusing on naturalization, adjustment of status, and family reunification. The Coordinator will conduct outreach and community engagement to determine community needs, create a strategic plan, and build the program. It is expected that staff hired in this role will work towards Department of Justice accreditation under the legal supervision of the Community Integration Manager based in Atlanta and with support from IRC’s Immigration Technical Unit based at IRC Headquarters.

Major Responsibilities:

Community Outreach & Program Development

•Lead efforts to design and build an immigration legal services program that accounts for community needs and resources and adheres to the IRC Immigration Program Policies Manual. This includes developing a strategic plan for program growth and leading implementation.

•Identify and develop partnerships in South Florida to establish IRC as an immigration legal service provider, identify and refer clients, and collaborate on joint activities.

•Represent IRC at immigration-related meetings and events in the community, including by giving presentations, and with clients and partners. This includes timely communication, scheduling appointments, organizing and supporting events, and conducting outreach for legal services.

•Actively co-facilitate and support grant opening, grant review, and grant closing meetings, and lead all aspects of grant cycle, including developing/implementing monitoring & evaluation plans.

•Manage intern and volunteer support as needed.

Direct Client Services

•Under the supervision of Community Integration Manager in Atlanta, provide information on immigration benefits before USCIS, work with clients to gather documents, and assist clients to complete applications.

•Provide case management services to clients, including notifying clients of case status, responding to inquiries, and processing USCIS and Department of State correspondence and following up as appropriate.

•Maintain accurate and up-to-date physical and electronic files and detailed case notes, enter required data in a timely manner, meet all case reporting requirements within established timelines and standards, and assist in the completion of statistical, narrative, and financial reports.

•Maintain strict client confidentiality and observe all other ethical practices/obligations as outlined in IRC’s Immigration Program Policies Manual.

•Pursue Department of Justice accreditation by successfully completing all vital training.

•Ensure all interns and volunteers have a clear understanding of what activities constitute the unauthorized practice of law and how these boundaries should be applied in IRC’s legal service model.

•Be the primary liaison with the Immigration HQ Technical Unit for caseload and ongoing legal work, including participating in regular calls and trainings.

Data Management & Reporting

•Ensure accurate and timely completion of all program reports as required by funding sources, headquarters, and other partners.

•Record and track monthly and quarterly performance and ensure all client work is appropriately documented.

•Other duties as assigned.

Job Requirements:

•Undergraduate degree required. Graduate degree in a related field (Public Administration, Nonprofit Management, etc.) preferred.

•At least three years of professional experience with community-based outreach and/or work promoting immigrant rights experience is required.

•Previous experience with immigration legal or social services is strongly preferred. Prior DOJ accreditation preferred.

•Familiarity with immigration software and experience with data entry and management are a plus.

•At least 1 year of experience supervising staff preferred.

•Excellent English written and oral communication skills, including presentation skills.

•Proficiency in Spanish required.

•Ability and passion to envision a program and work towards its fruition.

•Excellent organizational and time management skills

•Ability to be flexible and work well under pressure in a fast-paced team environment.

•Previous multi-cultural experience and proven ability to communicate well with people from diverse backgrounds strongly preferred.

Working Environment:

•Standard office environment with regular participation in community outreach and events.

•May require occasional weekend and/or evening work.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.