Director, Global Finance Change Management
New York City (United States of America)
The Director of Global Finance Change Management is responsible for designing and implementing finance transformation initiatives which lead to organizational value optimization, efficiency and effectiveness. The scope of finance transformation is broad, cross-functional and affects all levels of the organization. There is a particular focus on supporting field operations, through close collaboration with IRC's program offices, regional offices, subsidiaries and affiliates.
The Director of Global Finance Change Management works with domestic and international programs to ensure that program team members have the right tools, business processes and support available at the right time and place to be able to do their jobs effectively in concert with an efficient Finance function. Furthermore, the incumbent plays a key role in ensuring that Finance remains a critical organizational business partner delivering accurate, insightful and timely financial management information.
The role reports to the Global Controller, working closely with the Director of Training, the Senior Director of Finance Operations and Process Excellence, and the Senior Director of Financial Planning and Analysis.
•Lead and develop change management strategies and implement plans that result in successful adoption and achieve measured improvements in finance operations.
•Promote a culture of high performance and continuous improvement and innovation that values learning and a commitment to quality.
•Use a supportive and collaborative approach to assign and maintain accountabilities, establish clear and mutually agreed expectations, set objectives, establish priorities and monitor and evaluate results.
•Coordinate, supervise and oversee communications and plans for departmental changes.
•Work closely with Finance pillar leads, their teams and Finance key customers (e.g. field teams, RAI, CRRD, and affiliates) to prioritize focal areas and engage on transformation initiatives.
•Work closely with the Senior Director of Finance Operations and Process Excellence to determine how changes need to be supported through IT solutions, including IRC’s ERP system, Integra.
•Work closely with the Director of Training to ensure that change is supported by effective training and capacity building of staff at all levels.
•Ensure key partner engagement by building partnerships across Finance and other business functions, including subsidiaries, affiliates and country programs.
•Raise awareness of the need for change and create a desire to participate and support the change.
•Drive collaboration and knowledge sharing at all levels of the organization to break down silos and achieve the best results for transformation and optimized execution.
•Define, track and analyze success metrics and provide regular updates on status and progress.
•Document and publish key learning and use to inform knowledge management and revise change management plans.
The incumbent will also participate in the development and delivery of strategic plans, goals, objectives and priorities for the Finance department and undertake other duties as assigned.
•Bachelor’s Degree, MBA preferred
•At least 5 years’ experience running NGO finance and/or operations in a country or regional program
•At least 10 years of proven experience within NGO/Corporate Finance environment
•Skilled at facilitating cross-functional projects in an efficient yet collaborative manner
•Excellent written and verbal communication skills, including follow-up and negotiation skills
•Strong analytical skills and creative problem-solving skills
•Advanced MS Excel skills
•Excellent writing, presentation and facilitation skills
•Willingness to travel to global IRC locations up to 50% of the time
•Strong track-record of innovation, creativity, and collaboration
•Able to work with diverse teams in diverse locations, engaging their input and commitment to success
•Ability to influence others and move toward a common vision or goal
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Equality, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons.