Career Development Specialist
Richmond (South Africa)
Job Overview:The IRC’s Economic Empowerment team helps newly arrived refugees and other immigrants reach self-sufficiency by supporting clients in their short and long-term career goals by offering high-quality, culturally and linguistically accessible, integrated economic empowerment services. The Career Development Specialist will provide comprehensive career development services to clients seeking to move into a new career path or return to an existing profession including those seeking access to workforce education or credential recertification.
Responsibilities include, but are not limited to:
·Conduct pre-enrollment assessments with clients including the creation of career development plans detailing a client’s long-term career goals and a step-by-step plan for its achievement.
·Provide ongoing case management.
·Ensure timely and accurate compliance to all reporting requirements; document services provided and client outcomes in relevant case management databases.
·Monitor and track client job performance and wage levels.
·Maintain accurate and up-to-date case files documenting client goals, activities, and services.
·Provide one-on-one assistance to help clients prepare their resumes, look for appropriate job opportunities, and practice interview skills.
·Develop and cultivate relationships with employers who offer suitable job opportunities for clients.
·Assist clients and employers as necessary with post-placement issues and continuing employment needs.
·Conduct primary outreach for client enrollment into Career Development programming.
·Conduct regular outreach to industry-specific training providers to secure training opportunities for program participants.
·Conduct financial assessments for clients and assist in securing financial aid and funding for education programs.
·Participate in all program meetings, staff development activities, and other duties as assigned.
·Work as part of a team to provide comprehensive strength-based services to IRC clients through coordination of cases and effective communication between team members and departments; and
·Comply with all policies, procedures, and protocols of the agency.
·Bachelor’s degree in social work or related field of study; or equivalent work experience
·Minimum of 2 years relevant work experience in human services field preferred
·Workforce development experience preferred
·Experience in a non-profit setting and prior experience working in employment services a plus
·Experience working in a diverse, and non-traditional setting with diverse client base
Demonstrated Skills & Competencies:
·Success working and communicating effectively in a multi-cultural environment
·Proven ability to contribute both independently and as a key team member
·Self- starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively
·Proficient in Microsoft Office applications (Word, Excel, Outlook)
·Fluent in English, both spoken and written; bilingual ability in a language spoken by the local refugee population is desired
·A combination of standard office environment and ‘field’ time in and around the service delivery area to perform the above outlined responsibilities
·May require occasional weekend and/or evening work
·Valid driver’s license, access to a reliable vehicle with current insurance
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.#LI_GR1