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Associate Director, Finance, Operations and Business Management

Democratic Republic of Congo (Congo Democratic)

  • Organization: CHAI - Clinton Health Access Initiative
  • Location: Democratic Republic of Congo (Congo Democratic)
  • Grade: Managerial Level - Open for both International and National Professionals - Senior level
  • Occupational Groups:
    • Operations and Administrations
    • Banking and Finance
    • Managerial positions
    • Sustainable Business Development
  • Closing Date:

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Associate Director, Finance, Operations and Business Management

Democratic Republic of Congo
Democratic Republic of Congo
Full Time
Program (Division)
Country Programs - Cameroon

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit:

CHAI was founded in 2002 with a transformational goal: help save the lives of millions of people living with HIV/AIDS. Today, along with HIV, we work with partners to prevent and treat malaria, tuberculosis, hepatitis, and cancer, accelerate the rollout of lifesaving vaccines, reduce maternal, infant and child mortality, combat chronic malnutrition, and strengthen health systems. We operate in over 35 countries around the world and more than 125 countries have access to CHAI-negotiated deals on medications, diagnostics, vaccines, and other health tools.


CHAI seeks a dynamic, driven individual with huge experience in audit, internal control, finance, and operations management to join the leadership team of CHAI’s office in DRC as Associate Director, Finance, Operations and Business Management. The Associate Director has primary responsibility for ensuring the effective and efficient financial, administrative, and operational functions of CHAI, both at CHAI offices and for overseas travel by CHAI staff. The Associate Director eports to the Deputy Country Director and will play a critical role as a member of CHAI’s management team in strategic decision-making and operations as CHAI continues to enhance its quality programming and build capacity. They will serve as a key element in CHAI DRC’s financial management, donor stewardship, and partnership compliance.


Leadership and Strategic Planning

  • Supports the development of new program areas, including proposal development, engagement with internal and external stakeholders, and donor engagement.
  • Ensures the development and execution of a compelling strategy for maximizing CHAI’s impact and support to the Government, including clear operational plans that align with government priorities and are coordinated with relevant stakeholders.
  • Supports the development of standard operating procedures and processes. Supports the implementation of risk management policy and procedures, to increase organizational performance and strengthen internal controls. Ensures successful transition of completed programs with an emphasis on the long-term sustainability of investments.
  • Manages, mentors and supervises the Operations and Finance team under his/her leadership
  • Responsible for quarterly and annual reporting on Finance, Operations, Investments, HR and risk management.

Financial Management

  • Internal financial control: Maintains appropriate financial and operational controls; if lacking, institutes controls, according to audit findings and overall best practices, including timely policy updates, establishing review procedures and implementing periodic reporting on control/risk assessment matters. Controls that documents are accurate, complete and meet the signatory standards (certifying/ authorizing), ensures supporting documentation follows prescribed procedures, ensures strict respect of the workflow for payment processing, and ensures the information is accurately coded
  • Inquiries and audit: Represents the country office before the CHAI Audit office and external audit with regard to inquiries and audits. Coordinates and leads the annual audit and tax preparations and filings; liaises with external auditors, tax accountants, the Finance Committee, the Audit Committee and any bodies to ensure timely reviews and submissions of filings.
  • Reporting: Work closely with Finance Managers and Accountants to prepare and provide monthly, quarterly, and year-end financials in an accurate and timely manner; clearly communicates the implication of these reports to senior management. Prepare financial reports for donors and compile narrative reports with input from the program team. Provide quarterly analyses of the financial situation of the organization (including annual forecasting, multi-year modeling, liquidity analysis and management level narratives) for various meetings at country, regional and HQ levels
  • Grants: Reviews financial reporting material for all donors; ensures, in close cooperation with the Country Director, Deputy Country Director, and Associate Directors, that resources are allocated in full compliance with stated donor intentions and oversees all financial, program, and grant accounting and reporting.
  • Accounting & Finance: Ensures that the accounting is in accordance with CHAI policies, principles and standards; ensures staff follow established procedures; and updates the accounting and policy manuals as needed; ensures completeness and accuracy of all financial records and transactions; keeps current on new accounting principles to ensure timely compliance and implementation. Ensure accurate processing of payroll according to CHAI rules and regulations.
  • Budget: Leads the Finance, Logistics and Operations team on the annual budgeting exercise and planning process in conjunction with the Country Director and Management Team in order to have the budget completed and presented to and approved by the CHAI appropriate Committees and people in a timely manner and with due support and analysis. Once approved, monitors the execution and recommend adjustments.
  • Investment: monitors, in close cooperation with the Country Director and Management Team the performance of the organization’s investment portfolio and works closely with colleagues to ensure timely reporting and monitoring of investment policies.
  • Cash flow & forecasting: In conjunction with the Finance Managers and Accountants, manages organizational cash flows and forecasting.

Administration and Operations

  • Human Resources: Under the guidance of the Country Director, The Director oversees the overall HR function. This includes recruitment of new staff; maintenance of appropriate records; HR audits; development and maintenance of evaluation processes; advising on salary scales, merit raises, and cost of living increases; also works with management to ensure compliance with CHAI policies and DRC labor law in the event of any disciplinary actions; the Department of Finance and Operations office also oversees the recruitment of fellows and provides orientation for new employees. The Associate Director also maintains awareness of employee well-being and morale and recommends appropriate management responses. The Associate Director ensures the continuity of the organization’s efforts towards improved diversity, equity, and inclusion.
  • Insurance and Licensure: Oversees Operations Manager on review and renewal of all insurance policies that affect the organization, including ones related to facilities, liability, health, benefits, and safety; ensures that CHAI complies with mandatory and voluntary standards; oversees the biannual self-survey for compliance with industry standards.
  • Security: Ensures policies and procedures and resources are in place to provide for staff and organizational security, especially for field missions involving staff, consultants, and volunteers; represents CHAI in coordination efforts regarding safety and security; serves on the security management team and oversees Finance and Operations team security responsibilities.
  • Policies and Procedures: Work closely with Finance and Operations team in conducting an annual review of policies and procedures for organization and staff; ensures that all staff, consultants, and volunteers are informed of procedures and are in compliance with them.
  • Contracts: Oversees a robust contracts management and financial management / reporting system; ensures that the contract billing and collection schedule is adhered to.
  • Legal: In close collaboration with and guidance of the Country Director, works to ensure that organization is in compliance with rules and regulations governing the operations of the organization and protected from legal liability. Conducts staff trainings as needed.
  • Office Space and Control of assets: Serves as the primary point of contact for all issues relating to the office lease, Procure and Maintain assets records, and Support office accommodation, movement/installation of office furniture and equipment.

Program Oversight and Mentorship

  • Provide direct oversight of one or more program teams; provide support and guidance to managers, associates, and other staff on strategy and project deliverables.
  • Mentor managers, associates, and other staff as they take on managerial responsibilities.
  • Develop and ensure execution of program budgets and performance indicators related to Finance, HR, and Operations in collaboration with the Deputy Country Director and other program staff.
  • Work with program teams to shape new work areas, including project scoping, proposal writing, and fundraising.

Stakeholder relationship Management

  • Represent CHAI in public forums, including the development of presentations and materials for external audiences.
  • Ensure coordination and communication internally across teams, within the country, across countries, and globally.
  • Develop and maintain strong working relationships with key stakeholders in government, international partners, donors, and NGOs.

Other activities and responsibilities as assigned by the Deputy Country Director and/or the Country Director.

  • MA/MBA with an emphasis in Finance & Accounting, Business Administration, and/or Human Services.
  • A minimum of 10 years progressive experience in senior leadership and management role directly related to audit, finance, operations, and HR including in the context of DRC.
  • Proven ability to inspire, mentor, and lead teams for consistently high performance.
  • Strong experience in effectively managing large Grants with a diverse set of demanding donors.
  • Demonstrated ability to navigate complex processes with multiple influencers, as well as negotiate and achieve consensus.
  • Demonstrated proficiency working on highly complex problems without extensive structural or operational support.
  • Ability to effectively scope problems, anticipate and pre-empt emerging issues, and make decisions with conviction even in highly ambiguous contexts
  • Demonstrated ability to learn quickly, connect the dots and act upon technical information and translate scientific knowledge into actionable insights for decision-making.
  • Experience working and communicating with government officials and multilateral organizations.
  • Proven ability to inspire, mentor, and lead teams for consistently high performance.
  • Strong analytical skills and insight.
  • Strong problem-solving and decision-making abilities.
  • Previous experience working in Sub-Saharan Africa.
  • Excellent written and verbal English and French communication skills.


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