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ICLA Coordinator Sudan Gadarif

Sudan (Indonesia)

  • Organization: NRC - Norwegian Refugee Council
  • Location: Sudan (Indonesia)
  • Grade: Mid level
  • Occupational Groups:
    • Protection Officer (Refugee)
    • Legal - International Law
    • Managerial positions
  • Closing Date: 2021-09-20

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                   Information Counceling Legal Assistance Coordinator (National Position)

P.S: Please ensure that you fill in all details before submitting your application on NRC people (Oracle HR). Empty and incomplete applications will not be considered.

NRC resumed operations in Sudan in 2020, providing humanitarian assistance, protection, and durable solutions. Our country programme integrates all of NRC’s six core competencies (camp management, education, ICLA, livelihoods, shelter, and WASH), and provides a rapid response capacity (including for the recent refugee emergency in eastern Sudan), and thematic capacities for cash and markets-based approaches, advocacy, digital modes of assistance, and co-leading various technical and strategic coordination platforms.

Role Specific Information

The purpose of the ICLA Coordinator position is to implement the delegated Information, Counselling and Legal Assistance (ICLA) project portfolio

The following is a brief description of the role.

Generic responsibilities:

  • Line management of ICLA Team leader and ICLA Project Assistants operating in the Gedaref region.
  • Adherence to NRC policies, guidance and procedures.
  • Contribute to ICLA strategy development, project proposals and provide input on needs and gaps at field level.
  • Manage and implement delegated portfolio of ICLA projects (activities, budget and project documentation in line with proposals, strategies and donor requirements, and ensure high technical quality of implementation).
  • Provide regular progress reports to the Area Manager and/or ICLA Programme Development Manager.      
  • Ensure that projects target beneficiaries most in need of protection, explore and assess new and better ways to assist beneficiaries.
  • Promote and share ideas for improvement and necessary changes in the program activities.
  • Ensure capacity building of project staff and transfer key skills.
  • Liaise and collaborate with relevant local authorities and other key stakeholders including participation in relevant coordination meetings.

Specific responsibilities:

  • In consultation with the ICLA Programme Development Manager, coordinate and facilitate capacity building trainings for humanitarian partners, local authorities and displaced community leaders on ICLA thematic areas.
  • Ensure compliance with ICLA policies, and implementation of ICLA case management and M&E tools by the ICLA team.
  • Implement HR related processes (recruitment, orientation, training, performance appraisal) with respect to the ICLA team.
  • Ensure compliance by the ICLA team with NRC’s Human Resource, Financial, Logistics & Security policies and procedures, and amicably resolve any challenges that arise between the ICLA Officers and NRC’s support departments.
  • Regularly attend relevant Protection Cluster/Sector meetings in area of operation to represent ICLA, gather and share information with partners, advocate on behalf of vulnerable displaced persons facing HLP, civil documentation, legal identity, and related challenges, and contribute to the provision of effective and timely humanitarian assistance to displaced persons.
  • Work with the team to implement ICLA activities relating to Housing, Land, and Property, collaborative dispute resolution and access to Legal Identity including civil documentation in Gedaref.
  • Prior experience of representing an I/NGO, and advocating on behalf of beneficiaries, in public forums (e.g. Protection Cluster/Sector)
  • Foster productive relationships between ICLA and local authorities / humanitarian partners.
  • Promote synergies between ICLA and other departments within NRC.
  • Be an active member of the Gedaref Area Office Management Team (AMT)
  • Any other task relevant to the position as requested by the line manager.

Our Ideal Candidate:

We are looking for a university graduate, with a minimum of 4 years’ previous experience in the field of Protection and Legal Assistant implementation.    

Experience working in complex and volatile contexts, in particular in Sudan.  Technical expertise relevant to the role. Documented results related to the position’s responsibilities.  Fluency in English and Arabic both written and verbal.

We are particularly looking for a positive individual with strong communication skills, who can build trust and confidently navigate both internally and externally at different levels.

In this position you will join highly motivated and expert staff who are making a difference to the most vulnerable people.

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline

Email and paper applications will not be considered.


Contract period: 12 months

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: Gedarif

Travel: 40%

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.

NB: All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable​. 


We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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