Volunteer & Outreach Assistant

IRC Background:  The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. Founded in 1933, the IRC has a presence in over 40 countries and 27 offices in the United States; the IRC leads the way from harm to home. IRC opened an office in Seattle in 1976 and provides a continuum of services including intensive case management, employment and economic empowerment services, immigration assistance, health and wellness programming, and education support to refugee and immigrant families in Washington State. IRC Seattle is committed to providing trauma-informed, equitable, and accessible services and maintaining and evolving a diverse, inclusive, and supportive workplace.

Job Overview: The Volunteer & Outreach Assistant will work closely with the Sr. Volunteer and Outreach Specialist to support community engagement efforts at the IRC in Seattle. The Assistant will help facilitate timely, intentional, and effective engagement of volunteers, donors, and community partners by responding to inquiries and questions from community members/partners; assisting with virtual volunteer orientations and other information sessions; providing support to the Sr. Volunteer & Outreach Specialist related to volunteer recruitment and onboarding processes, including administrative support; supporting individuals and community groups organizing in-kind donation drives or other service projects; assisting with documentation of volunteer services and in-kind donations; preparing outreach materials and assisting with drafting of blog or social media posts; and other activities supporting community engagement and resource development. 

Major Responsibilities: 

•Help respond to inquiries from community members related to volunteer opportunities, community outreach events, in-kind donations, and other related inquiries in a timely manner.
•In collaboration with Sr. Volunteer & Outreach Specialist, help prepare for and facilitate volunteer orientations and community information sessions. 
•Assist with volunteer orientation follow-up and administrative support and documentation throughout the recruitment and onboarding process.
•Help maintain on-call volunteer email list and help draft communications to on-call volunteers.
•Support individuals and community groups who are organizing in-kind donations drives. Help keep in-kind donation needs up-to-date. Facilitate donation drop-offs. Help with documentation of incoming in-kind donations.
•Help keep community engagement and outreach materials up-to-date and draft blog or social media posts related to community engagement. 
•Other community engagement, outreach, and development duties as requested: The Development team is involved in many internal and external events/requests from partners, donors, volunteers, and IRC HQ. All team members play a role in ensuring such requests are fulfilled and overall development team goals are met.

Key Working Relationships:

Position Reports to:  Sr. Volunteer & Outreach Specialist 
Position directly supervises:  n/a
Other Internal and/or external contacts: 
Internal: Executive Director, Development Manager, Operations Manager & team, other resource development staff, all IRC Seattle program teams
External:  Partners, Donors, Volunteers, Interns