Operations Assistant

Job Overview
The Operations Assistant is responsible for receptionist services and operational duties, resulting in a well-functioning, compliant operational environment for staff, clients, and partners.

MAJOR RESPONSIBILITIES

• Reception and Facility Management
• Answer all incoming phone calls and direct them to the appropriate team members in a timely and courteous manner.
• Manage front desk area, greeting and directing clients and visitors in a professional manner.
• Provide information and answer questions for all visitors.
• Maintain reception area and lobby in a neat and professional manner.
• Receive and distribute incoming mail and faxes.
• Support the Operations Manager with resolving facility maintenance issues.

Information Technology (IT)

• Coordinate repairs and improvements of copiers and other equipment with staff, property manager, and vendors.
• Support office-level IT and communications infrastructure, hardware, and software needs.

Supply Chain

• Order office and program supplies as needed.

• Process vendor invoices in coordination with Finance team.

Safety and Security (S&S)

• Provide support for day-to-day S&S matters.
• Support special projects and perform other tasks and duties as assigned.