Quality Assurance Officer

WHO ARE WE?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

ABOUT THE JOB

The Overall Objective of Quality Officer is to conduct programed Internal QA/QC visits of all operational teams in the operation fields and provide daily QA/QC reports to Quality Assurance manager, with close coordination by site operation officers, and support external QA visitors in the field. And has direct responsibility to QAM.

Responsibilities:

• Produce a personal QA work plan for each mission for Quality Assurance Manager’s approval, or perform according prepared plan by QAM.
• Conduct inspections of all assets (Clearance, Survey/EOD and EORE) teams as tasked by the QAM.
• Coordinate activities with field offices and support site operation officers when required.
• Report all findings on minor and major non-conformities during QA inspections to the Quality Assurance Manager and Ops Department when required, after each field visit.
• Ensure accurate, timely and correct completion of conformity, non-conformity reports and accident investigations.
• Maintain high morale, motivation and discipline at work.
• Develop ideas for better and safer ways to accomplish the task.
• Respect and maintain all facilities and base equipment being used.
• Follow-up corrective and preventive actions on the previous non-conformities reported.
• Review the DDG, SOPs at all time, propose amendments to the QAM if required
• Assist field operation staff, to decrease faults and improve operations activities, according to DDG SOPs.
• During the duties, responsibility of coordination and communication with Quality Assurance Manager.
• Attend periodic QM meeting and workshop to improve new and update techniques and tools.
• Co-operate and assist DDG/DRC operation department, TA and site operation officers when required.
• Identify any requirements for special or additional inspecting.
• Assist trainers during training sessions if required.
• Report all non-conformities that can be corrected on site to the satisfaction of QA Inspector, to OOs and QM.
• Debrief the TL of the worksite being monitored by discussing the non-conformities found and agree with the proposed corrective action. If TL cannot take corrective action, report to the QAM, for further action.
• Always try to make the teams’ performance, more safe Effective and efficient.
• Keep updated records of internal inspections of all relevant teams.
• Coordinate and plan activities with external QMIT.
• Any other reasonable tasks outlined by Quality Assurance Manager.

ABOUT YOU

To be successful in this role you must have:

Experience and technical competencies: 

• 4 years’ experience in the mine action program.
• 2 years’ experience in field management (command group).
• 2 years’ experience for QA/QC in the field.

Education/qualifications:

• Bachelor’s Degree

Languages:

• Fluency in written and Spoken in English and the local languages is required.

We Offer:

• Salary and conditions will be in accordance with DRC salary scale

Application process:

Interested? Then apply for this position, all applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.

Applications close 30 November-2021.

Female candidates are highly encouraged to apply