Program Officer, MG Training
Job Overview: The headquarters Resettlement Team oversee the implementation and quality of services for refugees within their early resettlement period. The team supports IRC local office staff in implementing high quality programs by providing technical assistance, training and monitoring. The Matching Grant Program, funded in public private partnership with the Office of Refugee Resettlement (ORR) offers early employment services to newcomers. The Program Officer’s primary responsibilities focus on training and technical assistance to enhance early economic empowerment, including job readiness training activities. The Program Officer will work with the Senior Program Officer for Matching Grant and the Program Officer for Matching Grant to support offices in achieving compliance and programmatic objectives. The Program Officer reports to the Senior Program Officer, Matching Grant within the Resettlement, Asylum and Integration Department in the US.
·Support local office staff who implement the Matching Grant program through regular contact, training and technical assistance.
·Develop the national Matching Grant program training plan; lead the preparation of the MG track of the annual conference
·Develop resource materials, facilitate peer support, draft service manuals, and plan and implement training sessions for local offices.
·Analyze program compliance across IRC’s 23 MG offices and develop training materials accordingly
·Support implementation of local office site monitoring and ORR monitoring visits that involve meeting with various stakeholders; reviewing program files; interviewing local office staff, refugee families, and community leaders.
·Write detailed site visit reports, including recommendations and action plans related to issues of service delivery, documentation, and/or reporting.
·Deliver ongoing program support and technical assistance to affiliates, related to issues of service delivery, documentation, and/or reporting.
·Draft sections of donor reports and proposals; review financial reports, and statistical information.
·Bachelor’s degree required.
·Minimum five years progressive non-profit experience, preferably with experience in the Matching Grant Program or similar.
·Previous experience in program implementation, monitoring program compliance and providing technical assistance required.
Demonstrated Skills and Competencies:
·Demonstrated in-depth knowledge of US Refugee Resettlement Programs.
·Demonstrated proficiency in coaching and/or mentoring and project management.
·Financial discernment and experience with matching fund requirements, budget development and in-kind allowability and tracking.
·Demonstrated command of databases, MS Excel and evidence-based decision making.
Preferred experience & skills:
·Excellent verbal and written communication skills as well as, an overall ability to be clear and concise in all communications.
·Strong organizational and time-management skills; proven ability to prioritize and deliver on time.
·Strong analytic problem-solving skills.
·Ability to work both independently and in a dynamic, cross-functional global team structure.
·Highly proficient in Microsoft Office suite.
·Demonstrated ability to work effectively with stakeholders at all levels
·Ability to manage others and work through change in a proactive and positive manner.
·Standard office working environment.
·Up to 30% of domestic travel as needed.
·This role may require working remotely full or part time and part time remote employees may be required to share workspace.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.