Site Lead

Background/IRC Summary:  The mission of the IRC’s Resettlement, Asylum, and Integration (RAI) department is to create opportunities for refugees, asylees and other immigrant populations to survive and thrive in America. The US has evacuated thousands of Afghan evacuees who have been hosted at safe havens around the country. The IRC provides support to facilitate the processing and resettlement of this population.

Job Overview/Summary:  The Site Lead will oversee the processing and services for Afghan parolees entering the US through the Operation Allies Welcome, Phase 2 at the National Conference Center in Leesburg, VA. He/she will serve as team lead supervising staff, managing IRC’s role as processing lead and representing IRC with the funder focal point and other partners on base. The Site Lead is responsible for ensuring high quality service delivery for clients as they go through the required steps for onward movement to their new homes across the US, in collaboration with stakeholders on site such as the Department of State, Department of Homeland Security, Department of Defense, Department of Health and Human Services, USCCB, IOM, and others.. The Site Lead is also responsible for the direct and indirect oversight and coordination of all safety and security, supply chain, human resources and other operations functions. He/she will serve as the primary liaison to HQ.

Major Responsibilities:

• Model, promote and uphold a culture of values as reflected in the IRC way: Standards of Professional Conduct – Integrity, Accountability, Service and Equality and the Respect at work policy

• Lead and coordinate IRC Afghan evacuee processing operations to align with program objectives and strategic goals, in partnership with funder and other processing entities such as IOM, USCIS and medical providers
• Ensure that operations stay within scope and are implemented in a timely manner, in accordance with processing best practices that promote a positive and dignified experience for clients
• Oversee communications to staff, HQ and partners and facilitate high level visits and media request as appropriate
• Supervise Deputy of Programs and  support them to run a client-centered, data-driven processing team.
• Manage support functions such as HR and Supply Chain, and ensure that staff safety and security is prioritized
• Ensure that all policies, procedures, and practices comply with IRC, funder and HQ requirements
• Develop and maintain effective working relationships with interagency coordination teams and stakeholders, including the Department of State, USCIS, DHS, HHS and DOD
• Provide timely, concise, action-oriented reporting and communications on a regular basis
• Monitor the security situation, including attending security briefings and maintaining regular contacts with key security focal points in partner agencies
• Ensure IRC’s Safeguarding Standards and SOPs are in place and functioning
•  Perform other administrative duties, tasks and responsibilities as assigned

Key Working Relationships:

 Position Reports to: Robin Dunn Marcos

 Position directly supervises:  HR Officer, Deputy of Program, Protection Advisors, Trauma Informed Care Specialist, Guest Information Specialist, Cultural Orientation Lead, and Supply Chain Officer

 Indirect Reporting: N/A

 Other internal and/or external contacts: Position requires close collaboration with management team at IRC headquarters and external agencies such as host base officials, DOD, DHS, USCIS, DOS and IOM    

Job Requirements:

 Education: University degree in related field

  Work Experience:

§  At least 5 years of experience in leading field sites in refugee or IDP-hosting countries overseas, refugee processing centers or domestic resettlement programs

§  Experience in managing teams

§  Experience representing an NGO (preferably the IRC) in a high-pressure, complex environment

Demonstrated Skills and Competencies:

§  Ability to perform well in a fast-paced, emergency response environment

§  Proven ability to negotiate and work with partner organization

§  Proven ability to maintain scope of operations

§  Proven team building skills in communication and conflict resolution

§  Experience working in a multicultural environment

§  Strong operational capacities

§  Ability to respond to multiple priorities in a timely manner, producing high quality outcomes

§  Must be a team player, detail oriented and reliable

§  Ability to productively interact with a wide range and level of staff and stakeholders

§  Strong computer competency with work processing, spreadsheets and other IT skills

Language Skills: Fluent in written and spoken English

Working Environment:

• It is expected that post holder will perform duties within the military base and occasionally some work being done from the temporary housing/hotel
• Considering the response nature, it is expected that post holder will perform duties 6 days a week including evening work (as necessary) however, working days and schedule will be notified upon hiring

IRC is committed to building a diverse organization and a climate of inclusivity.  We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. 

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity.  We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. 

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

We offer a comprehensive and highly competitive set of benefits.  In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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