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HR Intern - Internal Grievances

Copenhagen

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Copenhagen
  • Grade: Internship - Internship
  • Occupational Groups:
    • Human Resources
  • Closing Date: Closed

Background Information - Job-specific

This assignment will support the People and Change Group, and particularly UNOPS’ Internal Grievances (IG) function as well as PCG’s role as corporate coordinator of UNOPS activities in the area of Protection against Sexual Exploitation and Abuse & Sexual Harassment (PSEAH). Regarding IG, the intern will further help structure IG’s case work, help develop IG’s outreach portfolio and strengthen its data capturing efforts. The intern will also support the team in conducting and recording fact-finding interviews and in the implementation of the recommendations of an external review process. Regarding PSEAH, the intern will support PCG’s coordination efforts. 

Furthermore, the intern will conduct research with regard to best practices/lessons learned in these areas in other UN agencies.


At the end of this internship, the successful candidate will have gained:

  • Exposure to UNOPS corporate human resources processes and activities;

  • Knowledge of best practices in other UN agencies in the concerned areas.

  • Specific experience in the workplace conflict resolution work of the Internal Grievances function across UNOPS duty stations;

  • Exposure to activities related to the protection of personnel against sexual harassment and the protection of beneficiaries against sexual exploitation and abuse;

  • Exposure to an international work environment;

  • Exposure to UNOPS headquarters.

Functional Responsibilities

Under the direct supervision of the HR Advisor, Internal Grievances, the Intern will undertake the following tasks:

  • Support fact-finding by reaching out to complainants, witnesses and other relevant parties for interviews; drafting relevant minutes and supporting case documentation.

  • Support in preparation of presentations in relation to workplace conflict resolution and prevention.

  • Support data and reporting capabilities of the Internal Grievances function and create output as needed.

  • Support the Internal the Grievances function in relation to the assessment of harassment, sexual harassment, discrimination, and abuse of authority related cases.

  • Support other corporate initiatives and projects related to Human Resources Management as needed. 

  • Support drafting, proofread, finalize and process legal and case related correspondence and communications with internal and external stakeholders for internal clearances, approval and signature; monitor requisite follow-up actions.

  • Provide administrative support to meetings, including assisting in the preparation of minutes, draft summaries, reports, notes, documents etc.; track status of meetings; monitor follow-up actions.

  • Compile, organize and review legal information and legal reference materials from various sources for internal use.


Under the direct supervision of the Senior HR Manager, Policy and Compliance, the Intern will undertake the following tasks:

  • Support drafting, proofread, finalize and process documentation and correspondence with internal and external stakeholders on matters related to PSEAH.

  • Provide support to meetings, including assisting in the preparation of minutes, draft summaries, reports, notes, documents etc.; track status of meetings; monitor follow-up actions.

  • Compile, organize and review legal information and legal reference materials from various sources for internal use.

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education:
  • Completion of secondary school or equivalent is required.
  • To be eligible for this particular internship with UNOPS, the candidate must be studying towards a university degree in human resources, law, psychology, social sciences or other relevant discipline, or have graduated with a relevant university degree in the past three years.
Language:
  • Written and oral proficiency in English is required.
  • Fluency in Spanish or French is an asset
Other requirements:
  • While no prior work experience is required, some experience in human resources, law, psychology, social sciences or other relevant areas is desired.

UNOPS makes reasonable accommodations for applicants and employees with disabilities. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please make us aware, we want to ensure you perform at your best.


People self-identifying as living with a long-term disability are strongly encouraged to apply for this position.


UNOPS defines long term disability as a long term physical, mental, intellectual or sensory impairments which in interaction with various barriers may hinder their full and effective participation in society on an equal basis with others. (Article 1, paragraph 2 UN Convention on the Rights of Persons  with Disabilities)


These include: 

  • Physical disabilities (difficulty moving, walking, bathing, climbing stairs, kneeling etc)

  • Sensory disabilities (difficulty seeing even if wearing glasses, difficulty hearing even if using hearing aid etc)

  • Intellectual disabilities (learning difficulties, dyslexia, restriction in cognitive functions and adaptive skills- Down syndrome, autism, etc)  

  • Psychosocial and mental health disabilities (mood, personality, eating, substance-related or psychotic disorders, etc)

  • other difficulties as per ILO definitions.



Contract type, level and duration - Internship

Contract type: Internship
Contract level: N/A
Contract duration: 4 months



This internship is not designed to lead to a staff position with UNOPS. Therefore, there should be no expectation of employment at the end of the internship.

Interns may be eligible for a monthly stipend  from UNOPS provided that they do not receive funds from other institutions. Further, UNOPS may provide a one time travel lumpsum of 500 USD. However, they must make their own arrangements for accommodation, travel and necessary visa arrangements.

For more details about UNOPS internships please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Internships-and-volunteering.aspx

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.


This vacancy is now closed.
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