VAC-7421 Case Worker

Zarzis | Tataouine

Organization: CTG - Committed To Good
Location: Zarzis | Tataouine
Grade: Level not specified - Level not specified
Occupational Groups:
- Children's rights (health and protection)
- Refugee rights and well-being
- Protection Officer (Refugee)
- Project and Programme Management
Closing Date: Closed

Job description

CTG overview	CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006. CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions. Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services. Visit www.ctg.org to find out more
Overview of position	N/A
Role objectives	1.Conduct vulnerability assessments of migrants residing in the the organization's shelter. Address protection needs, in coordination with supervisor and lawyer, and refer to competent actors for specialized protection services. 2.Coordinate protection activities with other protection partners, stakeholders and authorities. 3.Understand and report to line manager specific protection needs of people residing in the specific shelter and or urban areas. Focus on needs of particularly vulnerable groups i.e., victims of trafficking (VoTs) and gender-based violence (GBV) torture and abuse survivorswomen at-risk, children at-risk, older people, single mothers, migrants with disabilities etc. and refer cases for specialized assistance. 4. Follow up on individual cases and ensure quality case management from vulnerability screening to case resolution, with specific attention to vulnerable cases. 5. Commit to maintaining a comprehensive and updated case file for each case undertaken. Inform and regularly keep beneficiaries updated on the progress of their cases. 6.Ensure that the organization's feedback mechanisms are in place and information is accessible in an inclusive manner to all. 7.Conduct regular mapping of services in- site and off –site and ensure migrant access to services. 8..Collect and share reliable information with migrants about available services locally or nationally and prepare documents, leaflets, and outreach messaging to ensure correct dissemination of information. 9.Ensure confidentiality when handling personal information and data of migrants in full compliance with the organization's standards. 10.In cooperation with the other psychosocial services in the shelter develop individual action plans with migrants.
Project reporting	Protection Coordinator in Zaris
Key competencies	·Minimum three years of related work experience in migration issues, protection services, or related setting with people in vulnerable situations. ·Experience in liaising with governmental and consular authorities and stakeholders, working in international organizations, non-government or government institutions/organization. ·Demonstrated ability to draft and prepare clear and concise formal correspondence and project reports Strong interpersonal and communication skills in a multi-cultural setting
Team management	N/A
Further information	·University degree in Social Work, Psychology, Law, Pedagogical studies, or similar from an accredited academic institution with minimum three years of work experience. ·Master’s degree in above fields is an advantage.
Disclaimer: At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.