Communications Analyst- NPSA 9

Yemen is the world’s worst humanitarian crisis. The 2021 Humanitarian Response Plan indicates that the country is on the brink of the worst famine the world has seen in decades. The conflict has created a large-scale food insecurity crisis and aggravating an already dire humanitarian crisis brought on by years of poverty, poor governance and ongoing instability. About 24 million Yemenis – 80 per cent of the total population – need some form of humanitarian assistance. COVID-19 pandemic and other diseases like cholera, dengue, malaria and diphtheria outbreaks have exacerbated the situation. Heavy rains, flooding and other natural hazards have destroyed infrastructure and communities’ livelihoods.

The Joint Programme “Supporting Resilient Livelihoods and Food Security in Yemen” ERRY III, aims at supporting rural people and communities to better cope with the crises, risks and shocks. The programme, which is co-financed by EU and Sida, is jointly implemented by FAO, ILO, UNDP and WFP in six vulnerable governorates: Hajjah, Hudaydah, Lahj, Abyan, Taizz and Sana’a.

The ERRY III interventions are designed to contribute to the following goals and outcomes:

Overall Objective: Reduced vulnerability and strengthened resilience capacity of crisis-affected communities in Yemen through creation of sustainable livelihoods, improved food security, economic recovery, access to basic services, climate risk and community conflict mitigation.

Specific Objective: Crisis affected communities are better able to manage local risks and shocks for increased resilience.

Output 1: Community institutions[1] (women and men) are strengthened and capacitated on gender sensitive resilience planning, conflict resolution and social cohesion (UNDP).

Output 2: Vulnerable communities’ benefit from equal access to clean energy solutions, environmental protection and climate adaptive capacity in sustainable manner

Ensures updating and developing the internal and external strategies for communications and outreach focusing on achievement of the following results:

• Prepare and conduct communications needs assessments for joint programme based on the existing communications strategies used on the participating UN agencies (FAO, UNDP, ILO & WFP)
• Develop guideline and annual work plan for Communication & Visibility and monitor and evaluate its implementation with the support of 4 UN agencies.
• Develop and update communications, outreach & visibility strategy, guideline, and annual plan for the joint programme based on the corporate communications strategy and branding used on the participating UN agencies ( FAO, UNDP, ILO & WFP).
• Ensure visibility of EU's support to the programme/beneficiaries.
• Implement ERRY joint programme publications strategy and plan based on the corporate publications policy of all participating UN agencies;
• Manage the development, design, production and dissemination of internal and external communication material;
• Identify storylines for publications and draft substantive content to be published through the joint programme social media platforms and other relevant communication tools;
• Maintain contact with printers and other suppliers to ensure production and publications dissemination;
• Supervise the maintenance of a roster of qualified translators, editors, designers , videographers and publication houses to ensure documents adhere to global guidelines.

• Supervise the content ERRYII web sites based on corporate requirements in cooperation with communication working group of all agencies participating in the joint programme;
• Prepare the content of ERRYII Joint programme site to ensure consistency of produced materials;
• Design and implement a social media strategy to ensure and maintain joint programme presence on ERRY JP social media platform as well as social media platforms of the 4 participating UN agencies of the joint programme (Twitter, Facebook, LinkedIn, YouTube, Instagram…etc);

Launches and campaigns

• Promote and maintain public and social media campaigns on ERRYII Joint programme activities, UN Reform, and SDGs;
• Promote and disseminate joint programme communication materials for launching flagship initiatives and publications such as resilience and women empowerment.
• Managing and leading joint campaigns with 4 UN participating agencies of joint programme.

Outreach

• Maintain increased coverage of ERRYII Joint programme work in the country target areas through regular media contacts and provision of regular information and progress brief to donors, partners, PUNOs, and other stakeholders;
• Communicate with relevant stakeholders, donors, and partners regarding programme initiatives, results and successes, and lessons learnt;
• Support organizing annual review workshops, coordination sessions, steering committee meetings, regular discussions etc;
• Promote an image of “joint programme” by publicizing the significance of synergies among UN agencies toward achieving enhanced food security and livelihood for the most vulnerable people in Yemen.
• Prepare press releases for major events of the joint programme and ensure access for journalists to subject matter experts;
• Prepare newsletters, progress briefs, factsheets etc. where appropriate to support the joint programme;
• Prepare photos , videos, scripts , success stories and other related communication materials that can be published in different social media platforms;
• Propose innovative approaches to the joint programme information dissemination strategy.

Public information

• Strengthen the exchange of information amongst stakeholders: directly – towards Governments, the private sector and civil society, and indirectly – through different social media platforms of the joint programme
• Prepare joint programme factsheets, progress briefs, and presentations for external and internal stakeholders;
• Promote and maintain public information campaigns on programme activities;
• Respond timely and effectively to inquiries for public information materials.

Leadership

• Manage communication working group that includes members from all participating UN agencies (FAO, UNDP, ILO, WFP) and their implementing partners ensuring communication and visibility is consistent, aligned and integrated.
• Establish and maintain strong working relationships with the joint programme partners and communication staff to enhance results and communication goals.
• Coordinate with all joint programme participating UN agencies to ensure joint programme key communication messages are effectively communicated.

knowledge management

• Serve as the programme’s knowledge management focal point in coordination with PM and CWG.  work closely in partnership with all Participating UN Organisations in the promotion and dissemination of  advocacy materials relating to the programme areas;
• Develop/produce communication and advocacy instruments and materials for creating visibility of the programme and organise awareness-raising campaigns, including briefing materials and press releases when required by the programme in coordination with the PM and CWG;
• Coordinate, identify, develop and disseminate knowledge products and lessons learned;
• Provide periodic training to participating UN agencies and their partners to ensure joint programme communication key messages are understood and integrated;
• Facilitate learning amongst programme components, partners and stakeholders through reviews of progress against benchmarks, collecting success stories, lessons learnt and best practices and facilitating dissemination of the information;
• Ensure that donors, implementing partners and other stakeholders and regularly informed and updated on ERRYII joint programme progress and achievements.

The ERRY Joint Pogramme Communication Analyst reported to the ERRY Joint Programme Manager.  Organogram is available below in the Annex.

Core

Achieve Results:

LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact

Think Innovatively:

LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems

Learn Continuously:

LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences

Adapt with Agility:

LEVEL 3: Proactively initiate and champion change, manage multiple competing demands

Act with Determination:

LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results

Engage and Partner:

LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration

Enable Diversity and Inclusion:

LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity

People Management (Insert below standard sentence if the position has direct reports.)

UNDP People Management Competencies can be found in the dedicated site. 

Cross-Functional & Technical competencies (insert up to 7 competencies)

Thematic Area

Name

Definition

Digital & Innovation

Data storytelling and communications

Skilled in building a narrative around a set of data and its accompanying visualizations to help convey the meaning of that data in a powerful and compelling fashion.

General (across the functions)

Event planning and execution

Ability to plan, manage and execute of public and private events to ensure that they support and amplify individual communications and advocacy initiatives, as well as UNDP's overall brand and mandate.

Communications

Advocacy strategy and implementation

Ability to create and implement advocacy strategies which lead to impactful change

Communications

Campaign management

Ability to produce and implement communications and advocacy campaigns which lead to impactful change

Communications

Media Relations

Ability to develop media relations across all aspects of media work including relationships with media and preparing media materials such as messages

Communications

Video production

Ability to produce or oversee the production of high-quality video and audio products

Business Management

Communication

• Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audienc,
• Ability to manage communications internally and externally, through media, social media and other appropriate channels

Min. Education requirements

Master's degree or equivalent in communication, Literature, English, management, media relations, journalism, publishing or related areas;

Min. years of relevant work experience

• Master’s Degree with a minimum of 2 years of relevant experience at national level in communications work, preferably with UN or UNDP;
• A Bachelor’s degree with a minimum of 4 years of relevant experience will be accepted in lieu of master degree.

Required  skills

Experience in the usage of computers and office software packages, good knowledge and experience in handling of web-based management systems.

Desired skills in addition to the competencies covered in the Competencies section

• Knowledge of UNDP and UN system programming is desirable;
• UN Joint programme experience.

Required Language(s)

Fluency in oral and written English and Arabic.

Professional Certificates