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Digital Programme Development Manager Khartoum Sudan


  • Organization: NRC - Norwegian Refugee Council
  • Location: Khartoum
  • Grade: Mid level - Mid level
  • Occupational Groups:
    • Information Technology and Computer Science
    • Project and Programme Management
    • Managerial positions
  • Closing Date: Closed

As the Digital Project Development Manager, you will continue to lead a pathbreaking programme for NRC Sudan that increases communications, connectivity, and e-cash for conflict and displacement -affected people in Sudan. Specifically, you will 1) lead the Digital Communication Hub (DCH) team, which is a digital information sharing platform for beneficiary communication and accountability; 2) closely support Core Competency (CC) and Area Office teams to progress on their various initiatives on and around digital technology-enabled assistance, including enhanced information management; 3) work with the M&E team on accountability for affected population and complaints and feedback mechanism; 4) country focal point for Data Protection and to enhance Data Protection practices.

You will work closely with programme management team to ensure that assistance complements and enhances the use of digital technology. The role will also involve coordination with the wider community and with the private sector on the delivery mechanisms.

This role reports to the Head of Programme and work closely with all relevant CC Specialists, Programme Development Managers (PDM), Cash and Voucher Assistance Adviser, and Area Managers.

Please click this job description for detailed responsibilities

Generic professional competencies:

  • At least four years in a humanitarian mobile money, information management, data science programming, including three years’ experience in a project management position;
  • Previous working experience in implementing digital and technology-enabled programming in emergency programme cycle (e.g. with mobile money ecosystems);
  • Experience working with the private sector, government or non-profit programs in designing and delivering innovative ICT/digital/technological solutions for development and humanitarian programmes;
  • Familiarity with Design approaches and methods, including Service Design, Design Thinking, Human-Centred Design;
  • Documented results related to the position’s responsibilities and knowledge about own leadership skills/profile;
  • Fluency in English, both written and verbal.

Context / Specific skills, knowledge and experience:

  • Experience in or working with mobile network operators or AI chatbots (preferable)
  • Knowledge of the context in and languages of Sudan or the region (preferable)
  • Experience from working in complex and volatile contexts
  • Proven ability to work effectively across cultures, in sensitive environments and with stakeholders at all levels.

What We Offer

Female candidates are strongly encouraged to join our work culture that empowers every employee to share ideas and take responsibility: At NRC, we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative

  • 12 months fixed term contract
  • Mid-management grade 9 in NRC's grade structure
  • An opportunity to match your career to a compelling cause
  • A chance to meet and work with people who are the best in their fields

Internal candidates are encouraged to apply but we are also open to external applicants who can show a commitment to NRC and being part of a challenging, but important mission to make a difference.  

To apply as an internal candidate, click on the suitcase icon “I am an employee” on the top right of the page to be redirected to NRC’s internal career site

This vacancy is now closed.
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