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Chief People and Experience Officer


  • Organization: Gavi, Vaccine Alliance
  • Location: Geneva
  • Grade: Senior Executive level - CS7 - Career Step 7 - Professional - Both internationally and locally recruited position
  • Occupational Groups:
    • Managerial positions
  • Closing Date: Closed
The role of the CP&EO reports to the COO. The position will be based in Geneva, Switzerland. 
The CP&EO will lead the HR team and ensure the delivery of high-quality, fit-for-purpose HR services across Gavi, with a strong focus on strategic business partnering and collaboration with relevant enabling functions teams (finance, legal, operations). In addition, the CP&EO will drive ongoing cultural change within Gavi, aligned with Gavi values and with a keen focus on diversity, equity and inclusion, as well as employee health and wellbeing.
The key responsibilities and duties of the role are:
•    Transform and optimize the HR function to ensure that HR processes are best-in-class and fit-for-purpose  reflecting the increased size and complexity of the Secretariat team and operations.
•    Lead a high-performing HR team of strongly aligned individuals that are trusted by the business.
•    Ensure knowledge, understanding and consistent interpretation and application of HR policies and procedures across the organization.
•    Identify gaps and develop HR policies, procedures and practices with due regard to employment best practices and applicable labour laws.
•    Ensure the continuous review and communication of Gavi’s employee value proposition, including compensation and benefits, and make sure offerings are fair, competitive and linked to performance, where relevant.
•    Champion a conscious and systematic approach to diversity, equity and inclusion as well as employee health and wellbeing.
•    Work with senior management to develop an engaged and motivated workforce, including enhancing employee engagement through concrete actions informed by periodic surveys and feedback to create an employer-of-choice environment.
•    Create trust and credibility with the executive team, Board and governance forums, and act as a thought partner in ensuring a resilient, engaged and sustainable workforce, and a strong culture based on Gavi’s values.
•    Drive ongoing culture change informed by Gavi’s values and leadership competencies.
The ideal candidate will bring the following background and experience:
•    A well-rounded track record as a HR leader, covering all major aspects of the function;
•    Experience working for highly complex organizations of the public as well as the private sector;
•    High energy, high resilience, and high gravitas;
•    Track-record of delivering successful transformation of the HR function with impact on the whole organization;
•    High-delivery focus, willingness and ability to work hands-on;
•    Highest levels of integrity, loyalty and trustworthiness; 
•    Excellent and convincing communication skills and the ability to engage stakeholders at all levels and across multiple cultures and disciplines.
Setting strategy
•    The ability to formulate and present strategy and policy at a high level, and provide collaborative leadership in the development of global policies, directions, new approaches and methodologies in the assigned areas for Gavi, and within a changing environment; 
•    The ability to formulate appropriate, evidence driven, ambitious strategies for change, in service of Gavi’s mission;
•    The inclination to seek and analyse data from a variety of sources to support decisions, monitor corporate performance, and to align others with the organisation’s overall strategy;
•    The capacity to use data and information to diagnose and resolve multiple, concurrent problems; a conceptual and strategic analytical capacity, with the ability to provide high quality advice and identify alternatives or options in planning and decision-making.

Performance focus: drive execution through values and results 
•    The ability to set clear corporate goals, priorities and their measurement while committing teams to improved performance; tenacious and accountable in driving results;
•    The ability to successfully drive and anchor change in a complex, evolving organisation by demonstrating agility and stimulating creativity and innovation;
•    Comfortable with ambiguity and uncertainty; demonstrates the ability to adapt nimbly and lead others through complex situations;
•    Highly driven and focused on organisational and individual performance and managing for results; demonstrates strong operational skills and superior judgment in evaluating opportunities and risks;
•    The ability to act in a transparent and consistent manner, while serving the best interests of the organisation;
•    The ability to persevere in the face of challenges, and exhibit a steadfast resolve and relentless commitment to higher standards, which commands respect from followers.

Leadership and building effective teams
•    Outstanding organisational and leadership abilities; strategic, results-oriented, with a strong commitment to Gavi’s cause;
•    Proven ability to identify, motivate, develop and retain a highly professional multicultural staff by fostering a culture of feedback and development; collaborative leadership style;
•    Leads others to formulate solutions to complex problems, promotes agility, and empowers teams to respond nimbly in a fast-changing world;
•    Creates a sense of purpose/meaning for the team that generates followership beyond their own personality and engages others to the greater purpose for the organisation as a whole;
•    A leader who is self-reflective and aware of their own limitations; leads by example and drives the organisation’s performance with an attitude of continuous improvement by being open to feedback and self-improvement.

Effective relationships
•    Highly developed interpersonal skills and a demonstrable ability to inspire, collaborate and influence a wide range of stakeholders, to drive impact and change;
•    The ability to present credibility and confidence to high-level political figures across the Alliance, building positive and constructive relationships;
•    An ability to inspire trust and followership in others through compelling influence, powerful charisma, passion in their beliefs, and determination;
•    Highly proficient manager of stakeholders of wide-ranging seniorities; adept builder of enduring relationships, able to work through difficulties to establish and achieve shared goals within complex environments and at pace;
•    Political sensitivity; strong oral, written and interpersonal skills, with the ability to relate and work effectively and strategically with colleagues and partners at all levels.

Adaptive mindset     
•    Demonstrates an open-minded approach to understanding different ideas, views and perspectives, and promotes policies that are sensitive to the needs of a diverse workforce;
•    Able to effectively adapt to changing circumstances and expectations, adjusting approaches to respond to new information;
•    Fosters a climate of learning and experimentation, promoting collaboration and knowledge-sharing.
•    Fluency in English.
In support of Gavi’s commitment to diversity, equality and inclusion, we hire globally and welcome applications regardless of age, disability, ethnicity, national origin, family status, sex, gender identity or expression, physical characteristics, race, religion, spirituality or sexual orientation.

Gavi has retained Russell Reynolds Associates to assist with this appointment.

To view the position specification, please visit: Please send your applications to by 22 December 2022.

Gavi is committed to fostering a just, equitable and diverse culture free from racism and discrimination in which all staff, partners and stakeholders feel empowered, safe, and heard.
This vacancy is now closed.
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