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Technical Officer (Primary Health Care)


  • Organization: WHO - World Health Organization
  • Location: Chişinău
  • Grade: Junior level - NO-B, National Professional Officer - Locally recruited position
  • Occupational Groups:
    • Public Health and Health Service
  • Closing Date: Closed


The Division of Country Health Policies and Systems (CPS) assists countries in the Region with the design and implementation of appropriate health policies and systems to strengthen universal health coverage. It works to strengthen data-driven, evidence-informed, contextually tailored health policy development and implementation at national, regional and local levels, taking an inclusive approach across the life course. The Division advocates strengthening of public health leadership, focusing on implementing policies that are people centred, promote health, prevent illness, and address the social and economic determinants of health, while fostering leadership one quity, human rights and gender mainstreaming in health. It focuses on building capacity for health systems innovation to enable the sustainable delivery of high-quality primary health and community services that are effectively linked to hospitals, and mental health, public health and social care services. To do so, CPS supports country efforts to facilitate access so as to leave nobody behind, to improve financial protection, to strengthen the health workforce, to increase access to affordable medicines and technologies, and to promote the uptake and implementation of digital technology. The WHO European Centre for Primary Care in Almaty aims to develop into a center of excellence and European reference point on primary health care led policies towards UHC with demonstrated country impact. Building on the spirit/legacy of the Alma-Ata Declaration and the Astana Conference, the center will focus on developing pragmatic and actionable policy recommendations to strengthen primary healthcare in the region using a multi-disciplinary approach. The Almaty Office will contribute to all three pillars of the EPW and each of its four flagships. It will aim to inspire action at country level by producing and disseminating state-of-the art evidence on effective models of primary health care aligned with other health system functions to move towards UHC. The office will contribute to articulating the role of primary health care in health emergencies including in the continued COVID-19 pandemic. Finally, it will contribute to better health and reduced health inequalities in Europe by strengthening its functions and organization to address upstream determinants of health including to support member states to strengthen public health services and build links between mental health, long-term care, social services and primary health care to address upstream determinants of health for improved health equity. The WHO country office works with the National Authorities to achieve the highest standard of health as a fundamental human right, based on equity and on SDGs principle of leaving no one behind. WHO actions are engrained in the WHO 13th General Programme of Work with its 3 prong objectives of promoting healthier populations, keeping the world safe through addressing health emergencies, and protecting the vulnerable through Universal Health Coverage. WHO's mandate revolves around six core functions: (i) providing Global Health leadership; (ii) shaping the health research agenda; (iii)setting norms and standards; (iv) articulating evidence-based policy options;(v) providing technical support to countries; and (vi) monitoring and assessing health trends. The WHO Country Office is an integral part of the WHO Regional Office for Europe. Its main role is to facilitate and coordinate all WHO activities at country level and to implement the European Programme of Work2020-2025 -“United Action for Better Health in Europe” which sets out a vision of how the WHO Regional Office for Europe can better support countries in meeting citizens' expectations about health. WHO at country level delivers this through practical, actionable and country focused solutions to health challenges, keeping in perspective that achieving health and well-being is a whole-of-society endeavour; This is done through facilitating the implementation of the Biennial Collaborative Agreement with the country and its corresponding workplan. The WHO Country Office maintains good working relations and ensures information exchange between the country and WHO, policy and strategic guidance on Health issues to all national and international partners in the country, provision of direct technical expertise when needed and aims at more community engagement and participation, and to promote health equity.


In the context of the WHO Health Emergencies Incident Management System (IMS) in Member States, the incumbent will provide specific technical expertise for the implementation of activities to strengthen primary health care at national and district levels. The technical assistance is provided within the framework of Ukraine Refugee Response Plan (RRP). WHO Strategic Refugee Response Plan (SRP) will be implemented in collaboration with partners providing life-saving support to people affected by the conflict in Ukraine, on the territory of Republic of Moldova..

Key duties:

Provide technical assistance to support primary health care response to the refugee crisis, including for the optimal planning of services, organization of health providers, management and governance of health services.

Support primary and public health sector preparedness and response to bio-threats that could cause disease outbreaks.

Support national surveillance systems to detect and monitor outbreaks, through timely notification of public health events of concern, including through event-based surveillance (EBS), syndromic surveillance, or epidemic intelligence from open sources (EIOS), as applicable and as per established International Health Regulations (IHR) (2005) procedures.

Provide technical assistance to strengthening primary health care through integration of immunization with PHC.

Support in providing priority prevention programmes for refugees and host population, including policy on improving vaccination uptake among refugee populations

Support national health authorities in building partnerships and policy dialogue for strengthening primary health care services including management of immunization data.

Support national authorities to ensure access of refugees to health care services through national systems, ensuring inclusive access to quality health services(preventative and curative); diagnosis; and continuity of care and referrals for chronic NCDs and chronic communicable diseases (CDs) access

Follow up on the recommendations of the assessment of PHC services for refugees, organize policy dialogues, support capacity building, coordination with partners, identify supply needs.

Produce and review technical background documentation, briefings, terms of reference and other documents on his/her area of competence for meetings, missions, technical assessments, reviews and contractual procedures.

Perform other related duties as assigned.



Essential: University degree (Master's level) in a health science such as, but not limited to, medicine, pharmacy, nursing or midwifery or allied health.
Desirable: Additional post-graduate qualification or specialization in any of the above fields.


Essential: At least 2 years of professional experience in public health or primary health care level with demonstrated experience of implementing health related programmes.
Desirable: Experience within health systems management or within national health authority agency. Relevant experience within WHO, the United Nations or other international organizations.


Demonstrated broad knowledge of the primary care and hospitals sectors. Demonstrated knowledge of political systems, social and health systems. Ability to work within significant uncertainties, as well as availability for frequent operational travel around the country. Ability to identify and manage one's own emotions, as well as helping others to do the same. Strong skills in data management and analysis for reporting. Strong computer skills (word processing, Excel spreadsheet, PowerPoint presentations. Strong oral and written communication skills, including report writing. Ability to work comfortably in a fast-paced environment.

WHO Competencies

Respecting and promoting individual and cultural differences
Producing results
Ensuring the effective use of resources

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Local Language.
Desirable: Intermediate knowledge of Russian.


Remuneration comprises an annual base salary starting at MDL 608,091 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • WHO is committed to workforce diversity.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.
This vacancy is now closed.
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