Programme Oversight Specialist (Nationals Only)

UNDP aims to deliver development impact in most efficient and effective manner, through ensuring coherence among its diverse activities, coordination with its partner entities, development and alignment with its strategic vision and roadmap, and compliance with established programmatic and operational standards.

UNDP Country Office in Indonesia seeks to strengthen the overall management performance and oversight of the UNDP Country Programme and projects to ensure sound programme management and quality of development results in line with the Country Programme Document 2021-2025.

Under the direct supervision of the Resident Representative, the Programme Oversight Specialist is responsible for managing and leading oversight and compliance activities of the Office and provides advice on quality assurance and oversight work for Country Office programme and operations activities. S/he will have the overall responsibility and accountability for effective and efficient provision of management and oversight advisory services to the Senior Management and Country Office units, including on risk management, programme and project management, result based management and overall management performance within the Country Office and organizational learning to enhance the impact and relevance of the country programme.

S/he will acts as primary focal point for programmatic performance oversight and troubleshooting and supports in implementing solutions to identified challenges, including through the development and follow up to improvement plans or remedial actions. The Programme Oversight Specialist promotes a collaborative, solution-driven approach consistent with UNDP rules and regulations and works in close cooperation with management, Programme, Operations and other Teams within the Country Office, Regional Hub and Regional Bureau and various HQ units.

To be successful in this role, the Programme Oversight Specialist needs to have a strong programme management background, sufficient knowledge of enterprise risk management, resource and results-based management including advanced analytical skills. S/he should have strong teambuilding, interpersonal and communication skills, be client-oriented, and can look at issues from different angles and find creative solutions. S/he also need to demonstrate leadership and initiative in making use of information received from other teams, various reports generated, etc. to input into strategic thinking of the Country Office.

1. Ensure effective oversight of programmes’ and projects’ management for optimization of development initiatives:

• Review internal control mechanisms/templates and ensure compliance of project and programme management actions, at the design, implementation and closure stages, to ensure that they are implemented consistently and in accordance with UNDP Programme and Operations policies and procedures (POPP).
• Set standard operating procedures and business processes for quality of the project formulation and implementation, including high-risk, high complexity and vertical fund projects to enable adequate monitoring and oversight.
• Ensure inputs to project design, pre-appraisal and quality assurance reviews of the draft project documents to improve the quality of programming, including capacity assessments, risk management, strong governance mechanisms and arrangements etc.
• Contribute to the achievement of project outputs and country programme outcomes by carrying out regular oversight review of projects; assess reliability and integrity of information provided in project plans and reports, and the completeness of supporting documents.
• Provide analysis of the quality of evaluations and audit trends and ensure management action plans as well as adjustments to business operations and programming approaches.
• Prepare data analysis and reports, with recommendations on control issues requiring CO management’s actions and interventions.
• Advise and support programme teams on effective use of tools and methodologies for planning, monitoring and reporting to better orient projects against UNDP corporate and specific donor policies related to project design and management, offering substantive advice and concrete programming options to enhance project compliance, portfolio analysis, review of evaluations, performance analytics, and other available sources of lessons and best practices.
• Strengthen transparency and accountability in project implementation and overall programme management and carry out targeted performance reviews to ensure targets are met; and make appropriate recommendations for improvement.
• Contribute to the integration of women empowerment and gender equality aspects in programming, including quality assurance of assigned gender markers, as required.
• Perform other tasks/duties that may be required upon by the supervisor.

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• Lead on the implementation of the enterprise risk management (ERM) policy and procedures, including risk identification, risk assessments, risk analysis for decision making, design and implementation of risk mitigation strategies, actions, risk escalation, etc.
• Perform the function of Country Office Audit focal point and coordinates action across various audit-mandated and compliance tasks, including data collection and analysis, follow-up to the audit recommendations and evidence-based reporting.
• Ensure effective mechanisms for follow-up to the HACT/DIM and CO audits, analyze audit findings across projects and prepare audit follow up plan, facilitate regular monitoring of audit follow up and preparation of capacity development activities for all projects
• Ensure quality reviews of the Country Office risk registers and advise programme teams to ensure that quality of risks are of good quality and adequately assessed and escalated if need be. 
• Ensure effective application of the Social and Environmental Standards and facilitates oversight of adequate establishment of safeguards at country level.
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• Oversee partner risk management mechanisms within the office (Due diligence, vetting, and risk assessments) and determination of residual risks for management.
• Responsible for office business processes mapping and development of risk-informed SOPs; identifies opportunities for converting business processes into web-based systems to enhance efficiency, accountability, and risk management.

3. Ensure quality data analysis on country programme management and performance indicators

• Provide data analysis and trends on country programme management performance and identifies bottlenecks and solutions to the Senior Management.
• Contribute effectively to preparation of country assessments, United Nations Cooperation Frameworks, Country Programme Documents and other documentsl supports their operationalization and implementation in cooperation with key stakeholders and UN Agencies.
• Review and advise on programme planning, resource allocations, and ensures consolidated project budget planning, pipeline management and update of corporate systems.
• Ensure the data analysis on management performance indicators of the CO, including IFD, financial sustainability, multiyear budgeting, CDRs approvals, cost-recovery and other financial parameters.
• Ensure effective coordination mechanism for effective annual target setting, resource planning and management, budgeting, delivery/expenditure monitoring, and cost recovery services;
• Oversee the adequate projects set up in line with approved project documents, all ERP/PIMS/Quantum and other platforms attributes are created accordingly and maintained regularly. Ensure that any changes are implemented as required by UNDP’s programme and project management processes
• Oversee and monitor CO’s annual programme delivery trends to identify bottlenecks and support the implementation of corrective actions, in consultation with CO management, as needed.
• In close collaboration with Programme Teams, conduct periodic and targeted quality assurance reviews of programme and project documentation and risk management, and making recommendations on improvement to Resident Representative.

4. Facilitates the results-based management performance of the country office:

• Perform regular oversight and monitoring actions pertaining to overall management performance of the Country Office and provide advice to the Senior Management on improvement strategies and action plans;
• Ensure guidance to programme and operations teams to proactively identify and address management performance trends against set annual targets and corporate KPIs, recognize root causes and address gaps identified by corporate dashboards, audits, quality assurance reviews and oversight, online performance monitoring tools, Vital signs etc.
• Conduct periodic quality assurance and oversight of programme and operations management, addressing bottlenecks and deficiencies in issues related to programme and operations and make recommendations for improvement to CO management teams.
• Provide advice to the Senior Management and perform quality assurance of the design and implementation of internal control frameworks and oversight processes in the office.
• Contribute to stronger coordination between Programme and Operations teams to promote and support synergies for implementation of the programme and assessment of results.
• Support RR in designing and monitoring Country Office performance pulse, integrating programmatic and operational performance metrics, including regional priorities and regional Integrated Work Plan (IWP) / CO Business Plan and Annual Compacts etc.
• Ensure necessary follow-up measures to respond to the recommendations from global audits, regional assessments and corporate actions plans, etc.

5. Capacity development and knowledge facilitation

• Keep updated knowledge as to changes in UNDP programme and operations policies and procedures. Provides support to programme, operations and project staff on application of corporate rules and procedures.

• Ensure needs and capacity assessments are conducted on regular basis and capacity development actions are designed in an efficient manner.
• Provide training and facilitates effective knowledge dissemination across the office and projects to ensure colleagues have easy access to resources and tools.
• Conducts analysis of COs’ data and case evidence to distil relevant lessons on programme and project management and implementation.
• In close collaboration with the Regional Bureau staff, contributes to development and delivery of modular training packages to strengthen COs’ and partners’ capacities in the programmatic and operational oversight and implementation of the CO portfolios.
• Contribute to CO capacity building efforts and the planning and delivery of workshops and learning events
• Participate in, and brings CO perspectives into, the implementation of policy and strategic initiatives at the regional and HQ level in her/his areas of responsibility to support the key results, outcomes, and outputs of the UNDP Strategic Plan.

Core ​​​​​​​Competencies:

• Master's degree in Business Administration, Project Management, International Development, Public Administration, or a related field is required. Bachelors degree with additional 2 years of relevant experience will be given due consideration in lieu of Master’s degree.
• Certification in programme/project management (e.g., PRINCE, MSP, PMP, etc.) and/or accounting/audit areas will be a distinct advantage.

• A minimum of 5 years for Master’s degree or 7 years for Bachelors degree of relevant experience in areas related to the job functions preferably at National Officer or International Professional level.
• Demonstrated ability in people management and working with diverse teams.
• Demonstrated experience in programme/project management or programme finance or  operations management is highly advantageous.
• Proven ability to deliver under pressure and in short timeframes.
• Knowledge of ERP platforms (PeopleSoft, Oracle Cloud, etc.) is required.
• Strong knowledge of UNDP Enterprise Risk Management policy, Accountability Framework, programme and project management policies and procedures is highly desirable
• Knowledge of UNDP policies and practices is highly desirable
• Strong communication/presentation skills and excellent writing skills.
• Fluency in English and Bahasa Indonesia;