Information Management and Data Security Coordinator ACAPS Switzerland Geneva

ACAPS is looking for a dynamic Information Management and Data Security Coordinator to help the organisation develop its information and data management strategy!

Purpose of the position 

Develop, implement and continually review and refine ACAPS’ information governance, including its information and data management strategy, policy and processes to promote good practice and maintain compliance with humanitarian standards and data security. Ensure best practice is implemented within ACAPS with regards to the acquisition, management and organization of information.

• Reports to: Data Services Team Leader                                                            
• Supervision of: NA                                    
• Budget responsibility:NA                      
• Duty Station: Germany                                       
• Travel: Rare                                   
• Duration & contract type: 12 months, 80-100%
• Starting date: ASAP

How to apply? Please see information at the bottom

Role and responsibilities

• Complement, develop and implement an ACAPS Information Management (IM) strategy, including data security policy
  • Develop and implement plans for data security and handling of sensitive data, ensuring they are applied consistently in the organization
  • Identify possible data security threats
  • Handle the current established IM internal processes
• Keep abreast of legislative changes which may impact ACAPS and amend information management practices as required, e.g., GDRP regulations
• Keep up to date with general NRC and humanitarian donors data policies and ensure that ACAPS is compliant
• Develop and maintain appropriate retention and disposal schedules for electronic content
• Provide advice on information management issues and promote best information management practice, including humanitarian data sharing protocols and data security policy
• Make sound decisions about which systems and procedures to implement
• Ensure information management processes are kept up to date and reviewed regularly to ensure they are fit for purpose under latest Information Management Strategy
• Liaise with the teams and conduct information audits to ensure assets and platforms used by ACAPS are safeguarded and the appropriate controls applied
• Support the procurement of information technology systems and applications
• Advise on information risk
• Extract, classify, structure and store relevant ACAPS knowledge
• Train other members of the organization to be familiar with the best practices for data security and handling of sensitive data

Critical interfaces

• External ACAPS IT team
• ACAPS Team leaders
• Data Services Team
• Data staff throughout the organization
• Airtable focal points

Competencies

Generic competencies

• Demonstrated analytical skills, including ability to understand complex concepts, systems and processes and synthetize information. 
• Excellent time management skills and ability to organize multiple, simultaneous tasks, and deliver results within a specified period.
• Proposes innovative ideas and new solutions to challenges. 
• Demonstrated problem solving skills and results oriented approach. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
• Strong coordination, communication, and inter-personal skills, including capacity to persuade and influence others, convey information effectively, as well as adjust actions in relation to others' actions. 

Context/ Specific skills, knowledge and experience

• Bachelor’s degree, preferably in a related field like information technology, computer science, cybersecurity or IT business management.
• Knowledge and experience with database management, online data repositories and content management systems (such as Airtable)
• Experience developing information management policies and standards for Microsoft enterprise solutions for medium business level (150-300 employees)
• At least 3-years’ experience in a similar position
• Knowledge of humanitarian sector and related data policies is an asset
• Proficiency in English

Behavioural competencies

• Communicating with impact and respect 
• Working with people  
• Deciding and Initiating Action 
• Planning and delivering results 
• Adapting and Responding to Change 
• Adhering to Principles and Values 

How to apply? 

Please submit your CV and a cover letter, answering the following elements:

1.           Which type of business have you worked for (private sector, non-profits, government)?
2.           What were the information management practices you helped to establish?
3.           How those practices helped organization to mature in data management and security?
4.           Which software eco-system you worked with the most?

About ACAPS

ACAPS is dedicated to helping humanitarians make better decisions. We want to put evidence at the heart of decision-making. To achieve this, we collaborate with a variety of partners across the humanitarian sector and beyond. We strive to be an evolving platform providing:  

• Independent analysis to support evidence-based decision making for humanitarian operations. 
• Deployment of experts to support assessments and analysis in crisis.  
• Innovative approaches to collect more reliable and timely data and conduct rigorous analysis
• Capacity development of humanitarian actors to carry out better needs assessments and analysis.

ACAPS is a project hosted by the Norwegian Refugee Council (NRC). Our team consists of about 100 professionals located around the world and is reinforced by a pool of experienced consultants. ACAPS main office is based in Geneva. The post holder will have an NRC Germany contract, but daily work and management will be under ACAPS.