Information Management Specialist (Management Information System And Cash And Voucher Assistance)

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• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture.
• Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply;
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination　　
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality

Organizational Setting

The Office of Emergencies and Resilience (OER) is responsible for ensuring FAO’s efforts to support countries and partners in preparing for and effectively responding to food and agricultural threats and crises. It is responsible for coordinating the development and maintenance of corporate tools and standards to enable Decentralized Offices to assist member countries to prepare for, and respond to emergencies. OER ensures humanitarian policy coordination and knowledge, liaison with the Inter-Agency Standing Committee as well as with humanitarian resource partners, co-leadership with World Food Programme of the global Food Security Cluster, organizational preparedness, surge capacity and response to large-scale emergencies. OER supports food and nutrition security assessment and early warning activities related to emergency and humanitarian analysis and responses. OER plays a major role in the development and leadership of the Organization’s programme to increase the resilience of livelihoods to food and agriculture threats and crises.

Reporting Lines

Under the overall supervision of the Senior Emergency and Rehabilitation Officer, Country Support Team Leader, OER and the direct supervision of the Emergency and Rehabilitation Officer, coordinator of the OER Cash, Voucher and MIS unit, the Consultant reports to the Emergency and Rehabilitation Officer, Cash, Voucher and MIS unit, within the Country Support Team, OER.

Technical Focus

Support the development and adoption of information management tools and best practices in support of FAO’s resilience agenda at a global, regional, sub-regional and/or country level.

Tasks and responsibilities

Under the overall supervision of the Senior Emergency and Rehabilitation Officer, Enabling Environment Team Leader, OER and the direct supervision of the Emergency and Rehabilitation Officer, coordinator of the OER Cash, Voucher and MIS unit, the consultant will provide support to the implementation of FAO’s resilience agenda at global, regional, sub-regional and country levels, through Information Management activities and product development in the area of cash transfers, vouchers, and Management Information Systems (MIS) for beneficiary and assistance data registration, management, delivery and tracking. This includes but is not limited to the surge support provided in L3 emergencies and the implementation of L3 Operational Guidelines.
The key functions of the consultant will be as following\:
• Provide direct information management support to FAO Decentralized Offices implementing cash transfers, vouchers and/or adopting or using the IDEA (Identification, Delivery, Empowerment Applications) ecosystem;
• Develop, document and provide strategic and operational guidance and support to Decentralized Offices in the adoption of information management tools and best practices, with a focus on cash transfers, voucher and the management and protection of beneficiary personal data;
• Coordinate the adoption of IDEA by new country offices and/or the ongoing implementation of IDEA by country offices having already adopted it, by ensuring regular, timely and appropriate information and support is provided to the relevant colleagues
• Undertake frequent travels (up to 50% of the time) to support FAO country offices with need identification, adoption, field piloting, roll-out and scale-up of IDEA, ensuring adequate operational support is provided to the implementation of emergency projects and programmes with a focus, but not limited to, cash and voucher assistance;
• Support and ensure the alignment of information management efforts between OER’s Cash, Voucher and MIS Development and Operations Team), Monitoring, Evaluation and Learning (MEAL) and Evidence-Based Advocacy Teams;
• Support the development, adaptation, dissemination and and use of information management tools such as reporting dashboards and data collection tools (including KoBo Toolbox) in collaboration with OER MEAL and Evidence-Based Advocacy Teams;
• Provide input and assistance in drafting and review of technical requirements documents for adoption of IDEA and related tools for OER and Decentralized Offices;
• Provide relevant remote support and project management input for technical innovations for OER and Decentralized Offices;
• Provide operational support and promote capacity development at the country-level;
• Maintain, updates and analyze OER information systems and databases on Cash and Voucher projects and others, as applicable;
• Perform other relevant duties as required.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

• University degree in Political Science, Economics, Information Management, Statistics, and Computer science or other relevant fields;
• At least 1 year (category C), 5 years (Category B) or 12 years (Category A) of relevant working experience in information or systems management, with a background and interest in international humanitarian development;
• Working knowledge of English or French (level C), and limited knowledge (Level B) of another FAO official language (English or French, Arabic, Chinese, Russian, or Spanish). For PSA, working knowledge of English or French (level C).

FAO Core Competencies

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

• Strong analytical skills with the ability to analyze and interpret information and draw out the key messages;
• Relevant skills and professional experience preferably in programme, analysis, reporting in humanitarian work, including in data processing, analysis and report writing;
• Strong oral and written communication skills, ability to clearly articulate insights to internal and external stakeholders;
• Basic knowledge of FAO organizational policy and procedures related to programme, IM and emergency procedures;
• Good knowledge of using and programming questionnaires in Open data kits (in particular Kobo toolbox);
• Proficiency in MS Office (Word, Excel, Access, Outlook);
• Experience and ability to perform in a multi-cultural and multi-disciplinary context.

Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency

HOW TO APPLY

• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance\: https\://fao.service-now.com/csp

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