JobTitle:Manager-People&Operations

Department:Human Resources(HR)

Location:NewDelhi(on-site)

Reportingto:ChiefOperationsOfficer

StartDate:May1,2024

TheOrganisation

Migration and Asylum (MAP), is India’s first and only dedicated legal centre for the study of asylumand migration issues. Established in 2013, MAP adopts the law as a tool to promote safe migrationandrecognisesitasapowerfulinstrumentforempowerment,analysis,advocacyandpolicydevelopment. Asa result of itsefforts, MAPhasemerged todayasone of theforemost advocatesfor forced migrants in the region and works to expand the legal protection space for this group. Itcontinuestoevolveasanorganisation,expandingitsactivitiesandconstantlyinnovatingtoaddress the growing needs of migrant communities in light of the local and international contextthrough a range of programmes that focus on legal assistance, research, advocacy, empowermentandfinancialinclusion.

ThePosition

At MAP, we strongly believe that an organisation is made by its people. As a young and growingorganisation of 30+ staff, MAP is dedicated to building a team based on the ideals of inclusivity,accountabilityandmutualrespect,onethatiscommittedtotheorganisationalethosbut withastrongfocusonpersonaldevelopmentandworksatisfaction.ThismakesthepositionoftheManageracriticalone.

MAPrequiresthe Manager to be integrallyinvolved in organisationaldevelopment byleading apeoplemanagementstrategycoveringtalentacquisition,induction,learninganddevelopment,leadership training, performance assessments, compensation, health, and welfare. In addition, thepositioncallsforthedevelopingofeffectiveandemployee-friendlyHRmanagementpolicies,procedures and systems that are in line with local and international good practices. The Managerwould also be responsible for creating an environment that fosters individual growth, in line withorganisationalrequirements.

Tothisend,wearelookingforadynamicprofessionalwhoispassionateaboutacareerinHRandisexcited to contribute to the realisation of MAP’sbold vision of impacting the livesof millions offorcedmigrantsinSouthAsia.

KeyRolesandResponsibilities

• Implement MAP’s HR policies and systems and undertake periodic review of the same toensurealignmentwithupdates,ever-changinginternationalunderstandingofgoodpractices,aswellasorganisationalvaluesandethos;
• Focus on continuous design and improvement of key HR processes to make them standard,efficientandscalable;
• Implement and refine end-to-endrecruitment and induction processesso asto ensure agood fit of candidates to programmes and roles therein; review employee contracts, offerletters,andsupportingdocumentsandsupervisemanagementofemployeefiles;
• Partakeinthegoalcascadeprocessatthebeginningoftheyearandensuretheimplementationoftheorganisation’sperformancereviewsystemandfeedbackprocesswithaviewtoincreasestaffmotivationandcontinuousdevelopment;
• IdentifyandfacilitateLearningandDevelopment(L&D)opportunitiesforbothprogrammeandsupportstaff;

• Managetheyear-endcycleincludingincrementsandpromotions;
• Lead internal employee engagement in the team to aid a positive work environment, whichcouldincludefunatworkevents,celebrations,formalandinformalemployeecommunicationforums(townhalls,skipmeetingsetc.);
• Prepareforandsupportaudits;ensurethatanycorrectiveactionsrelatingtoHRmanagementareclosedoutinatimelymanner;
• ConductstafftrainingsonvariousHRsystemsandpolicies(e.g.,POSHtraining);
• BuildindigitalcapabilitywithinHRsystemswherepossible;
• Managetheexitprocessandidentifyissuesthatmightbeemergingfromexitinterviews;
• Maintainup-to-dateknowledgeofemploymentandlabourlawsandensureMAPiscompliantwiththesame;
• ProvidecomprehensiveHRadviceandsupporttothemanagementteam(especiallyincaseofgrievanceordisciplinarysituations);and
• Suchotherrelatedtasksthatmaybeassignedfromtime-to-time. 

TeamStructure

The Manager will lead the team of administrative staff, and will be reporting directly to the ChiefOperations Officer (COO). S/he will also be working closely with the senior leadership team at MAP,includingtheExecutiveDirector.

Qualification&Experience

• MBAorPGDMwithspecializationinHRorPG;
• 5-6 years of experience in the HR domain working on all aspects of people management,including, recruitment, staff management, performance evaluation, staff engagement andmotivation;
• Knowledgeofrelevantemploymentlawsandpractices;
• High-qualitywrittenandverbalcommunicationskills(HindiandEnglish);
• Abilitytodevelopstronginterpersonalskills,andengagewithalllevelsintheorganisation;
• Strongworkethicandattentiontodetailinallaspectsofwork;
• Creativethinkerandproblemsolver;
• Consummateprofessionalindiscretion,discernment,andconfidentiality;and
• FamiliaritywithHRsystemsinthedevelopmentsectorwillbeanadvantage. 

Femalecandidatesarestronglyencouragedtoapply.

WhyMAP?

• Opportunity to lead from the front, working with project leaders across the organisation andtheseniorleadershipteam;
• Understand the inner workings of an organisation in its expansion phase and contributedirectlytoorganisationalbuildinganddevelopment;
• Be part of a team comprising of highly qualified and dynamic professionals who are deeplycommitted to social justice and bringing about transformative change in the developmentsector;
• Developintellectualleadership,innovate,workindependently,andengagewithdiversestakeholders;
• Enhanceunderstandingoftheinternationaldevelopmentsector,particularlyUN/INGOsystemsandprocedures;and
• Workinastructuredandhighlyprofessionalenvironment,withclearlydefinedroles,butallowingforcreativityandaspaceforfindinguniquesolutions. 

ApplicationProcess:

InterestedcandidatesarerequestedtocompletetheApplicationForminthegivenlink :https://forms.gle/Qvs2CiszcJswMkdq6