Social Media Management and Community Engagement Officer

Details

Mission and objectives

UNDP supports strategic capacity development initiatives to promote inclusive growth and sustainable human development. Together with national, regional and local authorities, civil societies, private sector, UNDP strives to support Ukraine in its efforts to eliminate poverty, develop people’s capacity, achieve equitable results, sustain the environment, and advance democratic governance. UNDP is in line with 2030 Agenda and the Sustainable Development Goals (SDGs), to achieve national strategic capacity development.

Context

This assignment is a part of the UNDP's projects to strengthen Ukraine's government system for crisis management and early recovery and ensure sustainability, effectiveness, and transparency in crisis and emergency coordination. As a part of efficient crisis coordination and recovery it is paramount to ensure effective communication, so the information is accurately and timely delivered to all the recipients, with leaving no one behind. Efficient communication can be reached through development and implementation communications strategies, enhancement of the visibility and outreach of activities, effective and creative engagement with the community and stakeholders through various channels.

Task description

· Develop and execute a comprehensive social media strategy that aligns with the organization's objectives. · Analyze trends and adapt strategies to maximize engagement and reach. · Produce engaging, high-quality content for various social media platforms, including Facebook, Twitter, Instagram, LinkedIn and etc; · Manage content calendars and ensure timely publication of material; · Foster active community engagement by responding to comments and messages in a timely manner; · Organize and manage online events, AMAs (Ask Me Anything), webinars, and other interactive sessions to engage the audience; · Monitor social media channels for feedback, trends, narratives and user engagement.Track and identyfy false and malign narratives regarding the organizations activities; · Compile and present regular reports on social media performance metrics; · Liaise with internal departments and external partners to synchronize communication efforts; · Coordinate with influencers and advocates to amplify the project's message; · Respond to crises or sensitive issues on social media with professionalism and in accordance with the organization's guidelines; · Keep abreast of the latest social media best practices and technologies; · Train other staff members on social media usage and engagement techniques; · Support of projects of meetings, round tables, conferences, other public activities; preparation, implementation and follow up, etc.; · Provide assistance with project documents translation and interpretation as needed; · Support the monitoring, evaluation and reporting of projects’ activities; · Ensure mainstreaming of gender equality considerations through all capacity development work, promotion of a safe and enabling environment free of any kind of discrimination and abusive behavior, and gender-responsive communications based on corporate principles; · Perform other duties as assigned by supervisor, and UNDP Ukraine Leadership