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Special Assistant

Mogadishu | Somalia

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Mogadishu | Somalia
  • Grade: Junior level - IICA-1, International Individual Contractors Agreement
  • Occupational Groups:
    • Administrative support
    • Administration
  • Closing Date: Closed

Background Information - Job-specific

Under the guidance and direct supervision of the Country Director of UNOPS in Somalia, the Special Assistant supports the Country Director in ensuring the effective and efficient functioning of the Executive Office and in supporting the coordination of corporate activities and bodies initiated by the Executive Office. He/she will be responsible for the management and flow of information within in the Executive Office, maintenance of any protocol procedures, follow-up on deadlines and commitments made, and ensuring confidentiality of all aspects under his/her responsibility.

The Special Assistant works in close collaboration with UNOPS senior managers, staff, Hub Office, and HQ. Furthermore, they shall be the first point of contact within the Executive Office for UNOPS external clients, member state representatives, and any other external parties interacting with the Country Director. 

Functional Responsibilities

1. Ensures effective and efficient functioning of the Executive Office, focusing on achievement of the following results:
  • Support to the Country Director in coordinating the internal governance set-up of UNOPS
  • Management of the Executive Office, ensuring an environment of professionalism and teamwork at all times, and setting exemplary standards of conduct for the office team;
  • Coordination and organization of intra-departmental meetings of the Country Director including the Senior Management Decision Group; secretary for the meetings
  • Efficient and discreet management of the long-term calendar of appointments and commitments for the Country Director; maintenance of backup documentation and monthly update for discussion and decisions by the Country Director.
  • Coordination with appropriate Offices, Divisions, staff, and external governing bodies on the participation of the Country Director at governing body meetings, preparation of agendas and supporting documentation for the Country Director.
  • Focal point for the corporate initiatives requested by the Country Director, up-date for the Country Director of all developments in such initiatives and monitoring of deadlines and results expected
  • Organization of special corporate events, such as luncheons, receptions for high-level invitees from missions, governments, UN agencies, governmental/non-governmental organizations and other partners
  • Adherence to appropriate protocol and correspondence guidelines by the office team when communicating with Government and other external partners;
  • Development of effective systems and procedures to improve and streamline work and communication flow within the team, to meet high paced job demands and business requirements.
  • Use of technology and electronic systems and tools to initiate work, share information with colleagues and clients.
  • Coordinate and participate in meetings with donors and partners and produce high quality meeting minutes and action oriented summaries as well as follow up on agreed actions as appropriate
  • Update and maintain the project tracking sheet, meeting records database and other tools
  • In conjunction with the project managers, support in development of expression of interests, concept notes and proposals, budgets and costing for potential new projects
  • Support the Project Managers by reviewing progress reports and other external communication as and when needed
2. Ensures provision of effective communications and administrative support to the office focusing on achievement of the following results:
  • Establishment/maintenance of all hard copy and electronic files, reference materials and confidential records as required, and evaluation of information for retention or disposal.
  • Establishment of an effective network and exchange of information with internal partners and important business clients; coordination of the information flow in the office and dissemination of corporate and interoffice communication to staff as required.
  • Follow up with senior managers on requests made by the Country Director; collection of reports and submission to the Country Director in the required format.
  • Determination of work priorities, drafting of speeches, reports, routine correspondence, interoffice circulars, general briefing notes, documents, reports, and minutes of meetings when requested, translations when required.
  • Preparation of spreadsheets, database files, presentation materials and tables ensuring appropriate style and accuracy of information.
  • Management of the Country Director’s missions and representation schedule, as well as related travel arrangements; preparation of high quality briefing materials for the Country Director for appointments, meetings, missions.
  • Preparation of the office administrative budget plan for the submission to the Country Director; review and monitoring of expenditures against the administrative budget. 
  • Preparation of requests for recruitment of consultants for corporate requirements, including drafting/obtaining TORs, identification of consultants/firms, submission of requests to Procurement Unit and ensuring appropriate settlement and follow-up thereof, in accordance with UNOPS guidelines. 
  • Set up and monitoring of administrative procedures for the Executive Office to ensure a smooth flow of information and communication; recommendations to improve speed and efficiency and remove bottlenecks
  • Oversight, supervision, and coordination of the work Executive Office related tasks
  • Screening of all incoming communications and outgoing correspondence for supervisor’s signature, clearance and further action by other staff; wherever possible.
  • Provision of all other related administrative, logistical, protocol and secretary services for the Directorate.
  • Focal point for  the Executive Office’s intranet, ensuring that the Executive Office’s intranet space contains up to date information on the activities of the Executive Office.
  • Develop and design communications materials, including factsheets, presentations, capacity statements for purposes of outreach initiatives with potential partners

3. Contributes to knowledge building and knowledge sharing, focusing on achievement of the following results:

  • Organization of training for UNOPS staff on coordination, administration and protocol issues.
  • Training of new or temporary support personnel on office methods, systems and procedures.
  • Sound contributions to knowledge networks and communities of practice.
Impact of Results

The key results have an impact on the efficiency of the Executive Office. Accurate analysis and presentation of information strengthens the capacity of the office and promotes the image of UNOPS as an effective service provider and contributor to the development of the country. Incumbent’s own initiative is decisive in results of work and timely finalization.


Education

A Bachelor degree preferably in accounting, finance, business administration and/or other related areas is required. An advanced degree in any of the above subjects is an advantage.

Experience

  • At least 2 years of progressively responsible administrative or programme support experience at the national or international level is required.
  • Experience in Somalia / hardship environment is added advantage.
  • Experience in dealing with senior officials, donors, diplomats and/or the public is a distinct advantage. 
  • Experience in UNOPS or other UN common system agencies in the fields of finance, accounting, human resources, audit, administrative services or in other related fields highly desirable. 
  • Experience in the usage of computers and office software packages (MS Office 2003 and/or newer versions), experience in handling of web-based management systems is required
Skills
  • Administrative support ( 2 years)
  • Coordination ( 2 years)
  • Communications Support ( 1 years)
  • Presentation and logistics skills ( 1 years)
  • Report writing (1 year)
  • UN experience
  • Project Management Support

Languages

  • Fluency in written and oral English is required. 
  • Knowledge of second UN working language desirable.

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Contract type, level and duration

Contract type: International Contractor Agreement
Contract level: IICA - 1
Contract duration: 12 months renewable subject to availability of funds and satisfactory performance

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx 

Background Information - UNOPS

UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale. 

Background Information - Kenya

UNOPS - East Africa Hub

Located in Nairobi, Kenya, UNOPS East Africa Hub manages a growing portfolio of engagements, including associated strategic and operational risks. The East Africa sub-region currently consists of an established operations center in South Sudan, an office in Somalia and a portfolio of multiple transactional, procurement and infrastructure projects in Tanzania, Burundi, Uganda, Kenya and several Atlantic and Indian Ocean island states.

Somalia Office

The UNOPS Somalia Office presently manages a significant portfolio of projects in Somalia and has its direct representational and oversight functions in Somalia, while maintaining a technical and administrative support capacity at the hub level in Nairobi. UNOPS works with multiple partners including the Governments of Somalia, bilateral and multilateral donors, and United Nations Agencies, Funds and Programmes

This vacancy is now closed.
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