Systems Engineer-Field Office Jerusalem

UNITED NATIONS RELIEF & WORKS AGENCY

FOR PALESTINE REFUGEES IN THE NEAR EAST

INTERNAL & EXTERNAL VACANCY NOTICE

WEST BANK VACANCY NOTICE VN/WB/084/2017/X

DEADLINE FOR APPLICATIONS 25 November 2017

POSITION TITLE

 

Systems Engineer

Grade

15

DUTY STATION

Field Office Jerusalem

DEPARTMENT / DIVISION

Information Management / Technology Services

1.       PLACE IN THE ORGANIZATION

The incumbent is responsible to the Head, ICT Services Unit at HQ (Amman) or Head, IS Services Unit at HQ (Gaza), or Field, ICT Infrastructure Officer in the Field to whom s/he may be assigned.

2.• RESPONSIBILITIES AND DUTIES:

In accordance with Agency policy and procedures, the incumbent:

•  Manages and implements HQ/Field server, storage and database infrastructure services, in terms of deploying, monitoring, operating and documenting adequate and reliable service, in line with established Agency Infrastructure Strategy, policies and technical instructions;

•  Is responsible for implementing and administering all operational tasks of the systems required for delivering the local HQ/Field central server, storage and database infrastructure services; which include:

(i)     HQ/Field Local network servers and storage infrastructure systems;

(ii)   HQ/Field Server room (data centre) facilities, including UPS, A/C, fire detection and extinguishing, surveillance and physical access systems;

(iii) Virtual servers system;

(iv) Network data backup system;

(v)   Network file sharing and printing services;

(vi) Local application and database hosting services.

•  Provides first level of technical support to the HQ/Field staff on issues related to server, storage, applications hosting, database and printing services; makes necessary technical changes as a result of support issues;

•  Provides input on projected and new server, storage and backup infrastructure hardware, software and licenses capacity requirements, sharing the Field's specific needs; participates in implementation design plans, tests and rolling out;

•  Administers relevant infrastructure and introduces configuration changes with minimal disruption including the following:

(i)     Physical and virtual server and storage Management;

(ii)   Shared Storage and Printers Access Management;

(iii) Service packs, software updates and patch management;

(iv) Managing network shared data Backup and Restore activities;

(v)   Local application and database systems installation and updates.

•  Advises, contributes and provides recommendations on server, storage and backup Infrastructure systems and policies;

•  Keeps abreast of latest technology developments for deploying server and storage systems; makes relevant recommendations;

•  Performs such other duties as may be assigned.

3.• MINIMUM QUALIFICATIONS

Academic and professional qualifications:

•  •A university degree in information technology, computer or electrical engineering or other related discipline;

•  •MS Windows Server and MS SQL certification.

Experience:

•  •Five years of MS Windows Server and MS SQL systems experience;

•  •Knowledge and experience in MS Server and SQL systems including centralized monitoring and management in large scale, high availability environments.

•  •Knowledge and experience in backup technology and operations.

Language:

Good command of written and spoken English and Arabic

Competencies:

(i)       Service oriented and ability to establish and maintain effective working relations;

(ii)     Commitment to continuous learning, willingness to keep abreast of new developments in the field of information technology;

(iii)    Problem solving skills;

(iv)   Ability to work under stress;

(v)     Ability to plan and organize the ongoing assignments;

(vi)   Creativity and ability to take initiative;

(vii)  Good skills in documenting technical content.

4.• DESIRABLE QUALIFICATION:

(A)    CISCO Certified Network Professional (CCNP) certification;

(B)    ITIL training and certification;

(C)    Knowledge of UNRWA's operations and computer facilities environment.

(D)    Knowledge of VDI Technology and Thin Clients System.

(E)    Possession a valid driving license.

•5.• ADDITIONAL INFORMATION:

(A)    The incumbent may be required to travel in Agency's area of operations;

(B)    The incumbent may be required to work beyond normal duty hours.

6.• EQUIVALENCY:

Candidates with an equivalent combination of relevant academic qualifications, professional training and progressive work experience may also be considered, should less than two qualified candidates are found.

7.• HOW TO APPLY

•    Applicants are required to create a profile and complete UN Personal History form (P11) at http://jobs.unrwa.org. Please note that only applications received through this site will be considered.• Deadline for submitting applications is•••••••• •25 November 2017. No applications will be considered beyond this date.

•     للبدء بعملية التقدم للوظيفة يطلب من المتقدمين التسجيل عبر الموقع الإلكتروني المذكور أعلاه، و ذلك لإنشاء حساب شخصي مستخدماً الرابط Register as a new user" " والذي ينقلك إلى شاشة أخرى تقوم خلالها بالخطوات التالية:

1- إدخال بريدك الإلكتروني، الاسم الأول، اسم العائلة، كلمة السر ومن ثم التأكيد على كلمة السر.•

2- الضغط على زر"Register" لينقلك إلى شاشة جديدة تتضمن طلب التوظيف الخاص بالأنروا.

3- يقوم المتقدم بتعبئة كامل الحقول كما هو مطلوب و في الأمكنة المخصصة لها.

4- الذهاب إلى الرابط الوظائف المحلية"Local vacancies" ، قم باختيار اسم الإقليم• "West Bank" ثم اسم الوظيفة و من ثم الضغط على كلمة" "Apply.

5- عند الانتهاء من تقديم الطلب و الضغط على•• "Submit Application" ، تأكد من أنك تقدمت للوظيفة المطلوبة.

6- فور انتهائك من تقديم الطلب وفق الإجراءات المنصوص عليها ، يقوم البرنامج بشكل آلي بإرسال رسالة الكترونية إلى بريدك الإلكتروني و يعطي رقم رمزي ، عليك طباعة الرسالة و الاحتفاظ بها للمراجعة عند الحاجة.••••

•    Appointment to this post is subject to probationary period of one year. Upon satisfactory completion of this period and the continued need of the post, appointment will be confirmed.

•    With their prior agreement, candidates who are approved as suitable for appointment but are not the selected candidate for this vacancy, will be placed on the Agency's roster of pre-approved candidates for a period of up to one year, and may be considered for future vacancies in the same position. The Agency maintains the discretion to fill future vacancies for this position from the roster without re-advertising the vacancy.

•    UNRWA is an equal opportunity employer.

UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking working environment.

REMUNERATIONS

GRADE• •••••••••••••••••••••••••••••••••••••: 15

MONTHLY BASE SALARY ••••••: 1,057.5. JD + An allowance of 1000 NIS payable in JD at UNRWA rate + Other fringe benefits include provident fund & health •insurance.

DEPENDENCY• ALLOWANCE : Payable to spouse and up to seven children

DATE FOR ENTRY ON DUTY : As soon as possible••••••••••••••••••••• ••••••••••••••••••••••••••••••••••••••••••••

General Information

UNRWA encourages applications from qualified and experienced women.• UNRWA welcomes applications from qualified candidates with disabilities.

This vacancy notice is open to internal and external candidates.•

The United Nations does not charge fees at any stage of recruitment process (application, testing, interviewing, etc).• The United Nations does not concern itself with information on bank accounts.

UNRWA – WEST BANK FIELD OFFICE• /• PERSONNEL DIVISION JERUSALEM – SHEIKH JARRAH / P.O. BOX 19149