Technical HR Officer - Staff Development "National Only"

Rights Respected, People Protected

NRC in Jordan

Established in 2012 NRC Jordan’s long-term outlook addresses the problems affecting life as a refugee. We work to build the resilience of Syrians, and to relieve the impact on the Jordanian communities that host them.  Syrian refugees in Jordan are struggling. As they contend with difficult living conditions across the country, the obstacles are complex. They struggle to remain registered as refugees, to provide for their families, and to access essential services – including education for their children. The Jordanian communities that host them, meanwhile, feel the impact of hosting high numbers of refugees – with each year that passes, local infrastructure becomes more strained.

Technical HR Officer - Staff Development

Role Specific Information

As a humanitarian organisation working in a challenging operational environment it is of great importance to work in compliance with governmental rules and regulations, donor requirements as well as NRC own values rules and regulations in order for NRC to maintain its position as a trustworthy partner for all external stakeholders. The role of the Technical HR Officer/Training is to support the effective operations of the NRC Staff Development unit and related training activities in all NRC locations: Amman, Zaatari, Azraq, Mafraq, Jerash, and Irbid.

Generic responsibilities:

• Management of project staff.
• Implement plan of action for delegated portfolio of support function’s projects (activities, budget and project documentation).
• Day to day follow of progress in project implementation.
• Ensure adherence and compliance with NRC policies, support function tools, handbooks and guidelines.
• Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist.
• Promote and share ideas for technical improvement.
• Prepare periodic progress reports and other documents.
• Ensure capacity building of project staff and transfer of key skills.
• Liaison and collaborate with relevant local authorities and stakeholders.
• Promote the rights of internally displaced/returnees In line with the advocacy strategy.

Specific responsibilities:

• Along with HR Coordinator/Recruitment & Staff Development, maintains responsibility for
  overall planning and implementation of all NRC trainings in Jordan and maintains the annual
  training plan.
• Responsible for collecting of all development plans of NRC Jordan staff and compiling of
  training needs matrix.
• Plans and coordinates new training initiatives from the Head Office same as mandatory
  trainings (NRC Way 1, Code of Conduct, Performance Management, etc.)
• Serves as a focal point for NRC Way 1 trainings - organizes workshops and refreshers for NRC
  Way 1 trainers.
• Plan for other staff development initiative as agreed by Country Management Group.
• Develop and design trainings' materials
• Plans, schedules and arrange the induction sessions for new staff.
• Ensures proper tracking of training needs vs delivered trainings; provides periodic reports
• Promotes NRC values and safe work environment same as protection from sexual
  exploitation/abuse (PSEA) of beneficiaries.

Our Ideal Candidate:

Our ideal candidate is a confident public speaker and a dedicated trainer who is up-to-date on the latest tools and resources needed to improve employee training and performance. The trainer will be responsible for evaluating and analyzing the different training needs, as well as developing, designing and delivering a training development plan complete with materials, instructions, and learning resources.

Our ideal candidate must have exceptional coordination skills, excellent attention to details & time management. Must be detail oriented, possess advanced knowledge of MS Office tools, Fluency in Arabic and English, both written and verbal are mandatory.

We are particularly looking for a positive individual with strong communication, who can build trust and confidently navigate both internally and externally at different levels, to have the ability to analyze data and trends for informed decisions and Capacity building skills.

In this position, you will join highly motivated and expert staff who are making a difference to the most vulnerable people in the world's biggest displacement crisis.

Additional Information:

Contract period: 10 months

Salary/benefits: 1347JOD (subject to social security and Income tax)

Duty station:Amman

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities.

NRC reserves the right to use electronic screening tools for this purpose.

B: Please enter your specific city of residency in Jordan in your application.

***Important Note***

To review the Job Description, please download it by clicking on the "Job Description" hyperlink showed below under the related documents field.

NRC does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). Offers of employment or job openings with requests for payment of fees are fraudulent. Victims of such scams should report them to their local law enforcement authorities for appropriate action.

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