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ICT Programme Assistant (eCourts)

Manila

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Manila
  • Grade: Administrative support - LICA-5, Local Individual Contractors Agreement
  • Occupational Groups:
    • Administrative support
    • Legal - International Law
    • Information Technology and Computer Science
    • Project and Programme Management
  • Closing Date: Closed

Background Information - UNOPS

UNOPS supports the successful implementation of its partners’ peace building, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale. 

Background Information – Philippines

UNOPS Philippines was established in early 2016 to support, develop and oversee UNOPS' growing portfolio of programmes and projects in the Philippines. The office currently provides implementation services to a range of projects where we work very closely with development partners, the Government and the Supreme Court focusing on the Governance/Justice, health and infrastructure sector.

The office is based in Manila, Philippines with project sides in the Tacloban and Iloilo area.  

UNOPS Philippines is in the process of expanding its area of engagement in cooperation with its development partners and is looking for qualified and committed experts.

Background Information – Job Specific

The Government of the Republic of the Philippines with the support of the European Union is implementing the Justice Sector Reform Programme: Governance in Justice (GOJUST). GOJUST is funded by the European Union to the value of EUR 16,000,000 and with the support of the Spanish Agency for International Development Cooperation (EUR 2,000,000). The overall objective of GOJUST is: To contribute to inclusive growth and poverty reduction through a strengthened justice system and its specific objective is: To increase the efficiency, effectiveness and accountability of the formal justice system. The programme is being implemented from April 2016 to September 2019.

GOJUST seeks to achieve four major result areas, as follows:

  • Result 1: Sector-wide coordination of the justice system strengthened and long-term reform strategy developed;
  • Result 2: Backlog curtailed in courts and prosecution services and case management system streamlined and computerised (with focus on 'justice zones');
  • Result 3: Justice sector agencies’ administrative and financial management systems improved;
  • Result 4: National/Regional Human Rights Institutions and CSO’s capacity to promote accountability and fight impunity for major human rights violations strengthened.

The support provided under this program will have a far reaching effect on the entire justice system, and will impact on three main agencies of government, namely the Judiciary, led by the Supreme Court at the apex, the Department of Justice, which includes the prosecution service, the correctional system, the public attorneys, the National Bureau of Investigation,  and the Department of Interior and Local Government, which includes the police, the local detention facilities and the barangay justice system. 

The first annual work plan of the programme has been approved by the Programme Steering Committee last 24 October 2016, and part of that work plan involves the hiring of additional contractual staff to assist in the reform programme. These particular terms of reference refer to the hiring of one (1) ICT Programme Assistant (eCourts) on Case Management System whose main functions would be to support Result Area 2.

Functional Responsibilities

Under the guidance and direct supervision of the Project Manager, the incumbent shall perform the following duties and responsibilities:

  • Provide support to the site assessment and site preparation activities for the eCourts for the judiciary and the electronic case management system for the National Prosecution Service;
  • Coordinate with various stakeholders for site preparation, hardware procurement and installation;
  • Assist in the preparation of the Terms of References for the procurement of necessary service and specifications for the procurement of hardware and software requirements;
  • Organize and facilitate various meetings/activities necessary to ensure smooth implementation of the eCourts roll-out;
  • Assist in the development and implementation of change management strategies at the site level for the eCourts roll-out;
  • Assist in the training of judges, court staff, Supreme Court personnel, prosecutors and staff of prosecution offices on the eCourts;
  • Monitor migration of data from manual case files to the eCourts and the electronic case management system for the National Prosecution Service;
  • Monitor status of implementation, gather relevant data and prepare updates/reports for the Supreme Court, the National Prosecution Service and GOJUST; and
  • Perform other tasks assigned by the GOJUST Key Expert 3, Case Management Specialist.

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education

  • Secondary school diploma is required;
  • Additional certificates or courses on networking, internet connectivity and maintenance of software operations would be preferable.
  • University degree in relevant discipline is highly desirable and may substitute for some of the required years of experience.
  • University degree in computer science, computer engineering, computer and information technology architecture, computer systems and networks; electrical/electronic and communication engineering; and telecommunications is a distinct asset.

Skills:

  • Network Administration
  • Client/Support Services
  • Database Administration
  • Hardware Installation
  • ICT Governance
  • Installation of computer network systems to enable various computer programs to run adequately  
  • Preparation of cost schedules for cabling and other networking solutions.

Knowledge:

  • Familiarity and experience in developing database systems in a diverse organization, preferably in the justice sector.

Experience

  • A minimum of  5 years of relevant professional experience, in the field of computer engineering, networking and installation of systems, maintenance of networked systems and the like.
  • Proven experience in conducting feasibility studies and implementing of networking installations for multifarious offices, preferably in a governmental setting.

Languages

Fluency in written and spoken English is required.

Contract type, level and duration

Contract type: Local Individual Contractor Agreement Contract level: LICA-5
Contract duration: 6 months. Renewable subject to availability of funds and satisfactory performance.

This is a local position therefore it is open to Philippine nationality only.

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx 

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types.
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.  Recruitment/internship in UNOPS is contingent on the results of such checks.

This vacancy is now closed.
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